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“Excellent Hotel in the most perfect location...” 5 of 5 stars
Review of Shore Hotel

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Shore Hotel
4.0 of 5 Hotel   |   1515 Ocean Avenue, Santa Monica, CA 90401 (Santa Monica)   |  
Hotel amenities
Ranked #1 of 34 Hotels in Santa Monica
Certificate of Excellence
GreenLeadersPlatinum level
Colts Neck, New Jersey
Level Contributor
191 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Excellent Hotel in the most perfect location...”
5 of 5 stars Reviewed January 3, 2013

Had the Pleasure of spending The New Year's eve weekend in Santa Monica & staying at The Shore... The accommodations were top notch & the staff was truly 100% professional and unbelievable helpful... From the moment I made the reservations with Bobby Cooley, the reservation manager to check out everything was seemless... If your travels take you into the L.A. area and want a treat give yourself one at The Shore Hotel ...

Room Tip: treat yourself to the ocean view rooms
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lovetoeat5935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim S, Guest Services Supervisor at Shore Hotel, responded to this review, January 9, 2013
Lovetoeat5935,
We are thrilled we were able to play a part in your New Year’s Eve festivities! Also, thank you so much for taking the time to write such an amazing review. Seeing you have reviewed over 65 properties, we could not be more honored that you rated us ‘excellent.’ As you noticed, we have a staff that truly cares for your wellbeing and happiness. From the moment you make the reservation to the moment you check out, we make sure you are taken care of. I will definitely pass along your praise to the staff and especially Bobby Cooley. Thanks again and we hope to see you soon!
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2,108 reviews from our community

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Georgetown
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

Stayed recently for the holidays. Excellent service and beautiful property. I stayed at many hotels in the Santa Monica area and I have never felt so welcomed with their friendly staff, particularly Randall (bellman?), who made certain I was well taken care of from offering me ice to great dinner reservations. Superb location and amazingly comfortable beds! I recommend this hotel to anyone who needs a good nights sleep and likes to be treated well to stay here.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Byron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Assistant Front Office Manager at Shore Hotel, responded to this review, January 26, 2013
Byron G,
On behalf of our team here at Shore Hotel we thank you for the favorable review and friendly comments. Our team of professional hoteliers work hard on a daily basis to provide exceptional service and we are glad to know we did just that during your stay. We will pass along your praise to Randall as he will be happy to hear that he made all the difference in your stay. Our team is honored to know you will be recommending us to anyone looking for exceeded service at a Four Diamond property. Thank you for choosing Shore Hotel, we look forward to your return someday soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peru
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed January 1, 2013 via mobile

i stayed at the shore after a week of skiing at Aspen, looking for a 5 star hotel in a great location with all the ammenities so we could relax and enjoy the sorroundings. Allthough the location is prime, and the hotel is certainly pretty, the service is not better than what you find at a Marriot Courtyard. Actually at the Courtyard the do know how to clean your room consistently everyday, something that at The Shore we did not experience.
if you want to be pampered with room service you get to choose from menus at local restaurants and eat at your room out of paper plates and plastic utensiles. Not my idea of fun when I am paying Ritz Carlton prices.
So, if you are into spending your money for a great 5 star service hotel this is not for you. If all you want is location and architecture, The Shore provides just fine

Stayed December 2012, traveled with family
Helpful?
Thank Arie-Mordejai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieterSchmitz, Director of Guest Services at Shore Hotel, responded to this review, January 4, 2013
Arie-Mordejai,

Thank you for choosing Shore Hotel during your travels from Peru. As you allude to we are fortunate to have an unbeatable location on Ocean Avenue in beautiful Santa Monica. We take immense pride in complimenting our amazing property and location with a memorable and uniquely personable guest experience that provides a refreshing escape from the mundane norm many have come to sadly accept in their travels.

Given the talented hoteliers I am lucky enough to have on our team anything less than an excellent experience will never be acceptable to any of our passionate team members here at Shore Hotel. I have shared your comments with the appropriate departments for immediate rectification and have also contacted your account regarding the opportunity to earn your business back with us the next time your travels bring you to Santa Monica. I appreciate your feedback and look forward to hearing from you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed December 30, 2012 via mobile

We booked last minute and having stayed at several other notes in the area previously, we found the Shore Hotel to be a very refreshing experience. Being new helps with everything modern and trendy. The staff service was generally very good, although we didn't ave much interaction, it's just not that sort of place. The rooms are great, mattress and pillow, so comfortable, with a minimalist amenities supply(who needs more anyway). We had a quiet room, although the occasional door slamming in nearby rooms was a slight negative. I do think a good breakfast place to eat would just be the makings of this already good hotel. Will definitely be back.

Stayed December 2012, traveled with family
Helpful?
1 Thank Melbscoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Assistant Front Office Manager at Shore Hotel, responded to this review, December 31, 2012
Chris C,
Thank you for choosing Shore Hotel as your place to stay while visiting Santa Monica. We are glad to hear that you found our property to be a refreshing experience. Our teams of professional hoteliers enjoy providing exceptional service which allows our guests maximum comfort throughout our hotel. We appreciate you taking the time to write a review regarding you stay here. Please join us again soon as we look forward to your return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
99 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed December 27, 2012

I stayed at the Shore Hotel on a recent business trip to Santa Monica. The shore hotel is a nice hotel with a great location within walking distance of the beach and the promenade. My room was quiet, despite overlooking a busy road. Staff was friendly, rooms are modern and comfortable. I do wish there was more food available on site.

Room Tip: Ask for a complimentary upgrade.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank KTraveler17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Assistant Front Office Manager at Shore Hotel, responded to this review, December 28, 2012
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 26, 2012

We stayed at the Shore Hotel for 3 nights in December 2012. The room was very modern, clean and big enough for our family of 3. The location is perfect, just across the road from the pier and walkways/bikeway. We hired some bikes and rode to Venice Beach which only took about 25 minutes. The bikeway is right on the beach so it was very enjoyable. There are so many restaurants close by and plenty of shops if you enjoy shopping. The staff were friendly and helpful. I highly recommend this hotel - we would definitely stay there again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Nette1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Assistant Front Office Manager at Shore Hotel, responded to this review, December 27, 2012
Nette 1964,
Thank you for choosing Shore Hotel as your place to stay while visiting Santa Monica. Your review offers readers with insight on how great our property truly is. From our location to our service Shore Hotel is truly one of a kind providing all guests with a unique experience that all can appreciate. We are glad know that you found our staff to be friendly and helpful during your stay as this is a trending characteristic of our team members. We encourage you to join us again soon to enjoy more of what Shore Hotel has to offer. Thank you for the review and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 25, 2012

I made a reservation for a friend to stay at the Shore. She has physical disabilities and difficulties with mobility. The front desk was very helpful in changing her room to one closer to the elevator. The lovely sun-drenched room with an ocean view, coupled with room service available from 10 restaurants, a mani/pedicure in the room and a kind and wonderful staff that went out of its way to accommodate her special need makes the Shore a hotel that we will always refer now to our guests coming to Santa Monica.

Room Tip: Obviously if you can get an ocean view, that is wonderful.
See more room tips
  • Stayed December 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank attyanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieterSchmitz, Director of Guest Services at Shore Hotel, responded to this review, December 26, 2012
attyanne,
Thank you for taking the time to share your experience with us. As a team we live by our slogan of “Anything…Everything…Your Escape Is Our Passion” in all of our interactions with our valued guests ensuring we provide a personable guest experience second to none. We greatly appreciate your loyalty and referrals and look forward to seeing you in the very near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shore Hotel

Address: 1515 Ocean Avenue, Santa Monica, CA 90401
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 34 Hotels in Santa Monica
Price Range (Based on Average Rates):
Hotel Class:4 star — Shore Hotel 4*
Number of rooms: 164
Official Description (provided by the hotel):
The essence of legendary 5 star customer service and breath taking ocean views Shore Hotel celebrated our soft opening in early October of 2011 and are proud to be Santa Monica's first and only upscale boutique Gold LEED certified property. Shore Hotel is pleased to announce the recent opening of our poolside bar as well as the much anticipated opening of our restaurant, Blue Plate Taco on September 23rd, 2012. Shore Hotel is located on Ocean Avenue in Santa Monica, just steps from the Santa Monica Pier, 3rd Street Promenade, and the city’s popular beaches and shopping districts. Shore Hotel is the newest addition to the coastline—a Gold LEED (Leadership in Energy and Environmental Design) certified property that offers eco-friendly accommodations with stunning views of the Pacific Ocean. Gensler Architecture conceived the Shore Hotel’s California modern design, which features 164 stylishly appointed rooms dressed in beach shades of teal and orange and outfitted with custom-made Teak wood furniture. ... more   less 
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