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“Amazing place to stay right on the beach!” 5 of 5 stars
Review of Shore Hotel

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Shore Hotel
4.0 of 5 Hotel   |   1515 Ocean Avenue, Santa Monica, CA 90401   |  
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Hotel amenities
Ranked #1 of 34 hotels in Santa Monica
GreenLeadersPlatinum level
Los Angeles, California, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Amazing place to stay right on the beach!”
5 of 5 stars Reviewed December 4, 2012

Our whole stay at the Shore Hotel was perfect! The hotel is very clean and new looking, the service was great and the location was beautiful! It's located on Ocean Ave right by the beach and 3rd street Promenade. I really couldn't have had a better time while staying at the Shore Hotel! I'd highly highly recommend it to anyone!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Assistant Front Office Manager at Shore Hotel, responded to this review, December 6, 2012
Danielle Z,
On behalf of the staff here at Shore Hotel we would like to thank you for leaving such a great review. Our team is pleased to know how perfect your stay was and how wonderful the service was during your time here with us. We really do have an amazing location that is second to none in the Santa Monica area. We appreciate you recommending our hotel and look forward to your return someday soon. Thank you for choosing Shore Hotel as your place to stay in wonderful Santa Monica
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (396)
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English first
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 3, 2012

Definitely opt for a front facing room, the view is well worth it. I loved our time at the Shore. Uber contemporary and stylish. The only thing I didn't quite understand was the small sign with health warnings on the front door- not sure what that was all about.... otherwsie a great Hotel with very helpful staff. Had an awesome time. Thanks to all especially Stevie!

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim S, Guest Services Supervisor at Shore Hotel, responded to this review, December 9, 2012
Arbiterofhotels,

We are thrilled we were able to host you during your travels from London. Also, thank you so much for taking the time to write a review. Our ocean premiere views are definitely beyond amazing and I’m glad you were able to enjoy it. Regarding the ‘health warning’ on the door, it is simply a standard California Health and Safety code pertaining to drinking excess amounts of tap water. Finally, I will pass along your praise to our team. As you noticed, especially with Stevie, our team truly exudes the warmth and friendliness that create such memorable experiences for each guest. Once again, thank you and we hope to see you soon!
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Los Angeles, California, United States
1 review
5 of 5 stars Reviewed December 2, 2012

Dieter and Joe are great. They've been so helpful and made our stay so pleasant. We booked last minute for my daughters birthday during summertime but they made it happen, the rooms are amazing and everything was more than expected.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieterSchmitz, Director of Guest Services at Shore Hotel, responded to this review, December 3, 2012
Zhar O,
On behalf of our entire team here at Shore Hotel I wanted to thank you for your review! I am so appreciative to have such a talented team of hoteliers that take immense pride in providing a personable escape and experience for our valued guests. I will be sure to pass along your praise to Joe and we all hope to see you in the very near future!
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Connecticut
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 30, 2012

My wife, 19 year old daughter and I spent 3 nights at the Shore Hotel during the week of Thanksgiving. The location is wonderful, the architecture and design is truly exceptional (and knowing it's so environmentally sound makes it all the better). Rooms were nicely sized and materials were first class. Bathroom design is highly efficient and comfortable with a wonderful stall shower. I loved the lobby and the pool. So, what's the issue?

They aren't really ready for people who are comparing it to competitive hotels in the area. You feel like you're walking through a copy of Architectural Digest, without anyone there to really make you feel at home.

First, there's no coffee. Well, there is a really low budget coffee maker in the room with bad coffee and powdered "creamer" (not even liquid creamers). Where is the design breakdown here? No budget for a Nespresso machine or even a Keurig in the room? But no problem, I'll just get a cup in the lobby. Actually no, there's no restaurant so no coffee. And no one can figure out a way to bring in a pot and put it out for guests.

Our first morning, we were awakened around 7am by a loud thrumming noise. We told the woman at reception about it, asked her to look into it and let us know because we might want to change rooms. Her response was a snide look and a "well we do happen to have some open rooms, so if it's a problem we could move you in this case." When we returned that evening, I asked the person at reception if there was any answer. They had no awareness that we had raised the issue and said it was probably the window washing and that it wouldn't happen again because of the holiday. One has to wonder why a luxury hotel would allow loud pressure washers to be used outside of guest rooms at 7 in the morning. And why they need to have snotty reception people.

And, there's no bar. Well that's not entirely true - there was a guy with a table with bottles on it in the lobby when we arrived (but we never saw him or the table of bottles again). And the Blue Plate Taco restaurant is adjacent to the hotel (though it closes down early). Valet parking is kind of a misnomer too. It means that for $35 a day you unload your car, then drive down into their parking garage and hand your keys to a parking attendant who puts it in a spot for you. Everywhere else in LA, the parking attendants take your car at the front door and bring it up for you to use.

At the end of the day, these are all easily fixable (except maybe the bar). But in the meantime, I think we'll go back to the Viceroy.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieterSchmitz, Director of Guest Services at Shore Hotel, responded to this review, December 5, 2012
Triumph826,

Thank you for choosing Shore Hotel and for your review. We couldn’t agree more with the sentiment of your title and subsequently ensured that we embodied our new hotel and brand around a service culture second to none that has been the source of praise from over 400 reviews in our first year. At the core of our brand we aim to create a uniquely personable guest experience providing a refreshing escape from the mundane norm many have become accustomed to while traveling. Given the amount of talent and passion we share on this team anything less than an excellent review will never be acceptable for any of the hoteliers here at Shore Hotel and we are disappointed to read your review.

We are pleased to provide complimentary in room coffee, wireless internet and numerous other amenities our competition charges guests to indulge. We are also proud to offer our guests our new on site restaurant, Blue Plate Taco. Our windows are built with the thickest and most state of the art sound resistant material available to ensure privacy from the hustle and bustle of Santa Monica should our guest’s desire. We understand the importance of creating an escape from lives daily stresses and that a huge part of doing so is a stir free sleep and morning. I can assure you that no hotel project is ever permitted prior to 11 AM nor in a manner that would disrupt our valued guests. While we do not control city projects I understand this hampered your guest experience and I apologize profusely for the street power washing that you heard.

As I alluded to earlier we aim for and expect excellence from our amazing team here at Shore Hotel and I would love to have you back with us as I can assure you your next experience will bring only the utmost levels of satisfaction. I have contacted your account and look forward to speaking with you directly.
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Torrance, California
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed November 30, 2012 via mobile

I spent a night here and although I didn't pay I can still say this was a wonderful hotel. Its ideally situated and they have the best terry cloth robes! I am all about comfy robes in hotels. The waterfall shower was lively and you get Aveda brand shower and bath ammenities. I love that you can shower while you watch TV too!

  • Stayed November 2012
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Assistant Front Office Manager at Shore Hotel, responded to this review, December 2, 2012
Mstinawu,
Thank you for choosing Shore Hotel during your travels to Santa Monica. We appreciated you taking the time to review our hotel. Our showers definitely are modern and functional which many of our guests enjoy. From the pleasing review we can tell you able to full advantage of several features that makes our property unique. Please join us again soon as we look forward to your return!
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 28, 2012

My husband and I spent 4 days at the Shore Hotel in November and then returned for 2 more days before heading back to the east coast. The hotel is very clean, comfortable and safe. You cannot get take the elevator to upper floors without a room key. The bedding and pillows are very comfortable with Aveda toiletries in the bath. Free Wi-Fi with exceptionally fast internet service at no additional charge available in all rooms. The heated pool and hot tub looked inviting but we were visiting family and did not have time to make use of these amenities. The staff is always friendly and helpful without being intrusive. The location of the hotel is perfect. You can walk to the Third Street Promenade and many good restaurants nearby. Venice Canals, Marina Del Rey and Mailbu is minutes away. We will be staying at the Shore Hotel again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Assistant Front Office Manager at Shore Hotel, responded to this review, November 30, 2012
Jan A,
Thank you for taking the time to leave such a great review regarding your recent stay with us. We are glad to hear how pleasant your stay was here at our hotel. Our team of advanced hoteliers strive each day to provide exceptional customer service and from your pleasing review we can tell we did just that. We invite you back to enjoy all the amenities you experienced the first time you were here and to also experience more of what our property has to offer. Thank you for choosing Shore Hotel as your place to stay in beautiful Santa Monica and please join us again soon!
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Destin, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2012

we moved to this hotel because it was more family friendly than what we had booked.
the staff made quick accomodations for us. the hotel also has the ambiance for couples.
located just across the street from the santa monica pier, which was great with the kids for thanksgiving day- open all day - rides all day.
within walking distance to some of the best shopping ever and some good restuarants, etc..
great heated pool and hot tub with gorgeous atmosphere...
nice workout facility, excellent rooms.

Room Tip: rooms pool side do not open directly to the pool, which would have been nice. although our room was...
See more room tips
  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph H, Assistant Front Office Manager at Shore Hotel, responded to this review, November 27, 2012
Mrs p,
On behalf of our team, we appreciate you taking the time to express your pleasing experience with our hotel. We are honored to hear how enjoyable your stay was here during thanksgiving. Our team of top hoteliers make every effort to ensure you are well taken care and our great heated pool, nice workout facility and excellent rooms help contribute to the overall experience which many have come to enjoy. Thank you for choosing Shore Hotel as your place to stay in Santa Monica and please join us again soon!
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Additional Information about Shore Hotel

Address: 1515 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 34 hotels in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Shore Hotel 4*
Official Description (provided by the hotel):
The essence of legendary 5 star customer service and breath taking ocean views Shore Hotel celebrated our soft opening in early October of 2011 and are proud to be Santa Monica's first and only upscale boutique Gold LEED certified property. Shore Hotel is pleased to announce the recent opening of our poolside bar as well as the much anticipated opening of our restaurant, Blue Plate Taco on September 23rd, 2012. Shore Hotel is located on Ocean Avenue in Santa Monica, just steps from the Santa Monica Pier, 3rd Street Promenade, and the city’s popular beaches and shopping districts. Shore Hotel is the newest addition to the coastline—a Gold LEED (Leadership in Energy and Environmental Design) certified property that offers eco-friendly accommodations with stunning views of the Pacific Ocean. Gensler Architecture conceived the Shore Hotel’s California modern design, which features 164 stylishly appointed rooms dressed in beach shades of teal and orange and outfitted with custom-made Teak wood furniture. ... more   less 
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