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“Now for an unbiased and genuine review!” 4 of 5 stars
Review of Shore Hotel

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Shore Hotel
4.0 of 5 Hotel   |   1515 Ocean Avenue, Santa Monica, CA 90401   |  
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Early Bird Gets the Worm
Ranked #1 of 34 Hotels in Santa Monica
GreenLeadersPlatinum level
Sydney
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Now for an unbiased and genuine review!”
4 of 5 stars Reviewed January 14, 2012

The Shore hotel was the most expensive of our trip. Santa Monica is an expensive place to stay anywhere. Pluses are the location , newness, pool area and decor.

Minuses are: price, rooms are small compared to other hotels in US, car parking is expensive and with no driveway valet,(choose self park which is cheaper) no bath in the bathroom and no food or bar on site. If any of these things are of importance to you then you may wish to go elsewhere.
If you want a nice up market hotel in Santa Monica and you can get a good price for the Shore then it is a good choice.

  • Stayed December 2011, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieterSchmitz, Dieter Schmitz at Shore Hotel, responded to this review, February 11, 2012
Rinnia,
Thank you for choosing Shore Hotel during your travels from Sydney! We appreciate all of your wonderful compliments regarding our building and location. We hope to have you back in the near future as we continue to build the Shore Hotel Experience as we gain our restaurant and bar in June!
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chorley
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 14, 2012

Stayed here mid dec 2011 on my visit to California from the UK and found it very clean, modern and the staff friendly and welcoming. Even the security guard went out of his way to find us a local restaurant. The rooms were spacious and our room had the 'cheeky shower curtain'. We had no faults to report when housekeeping came to check that all was ok. Location for Santa Monica couldn't be better and only a leisurely stroll to Venice beach. my only negative comment goes for all American hotels - please get kettles in the rooms, so us English can make ourselves a proper cup of tea. I would happily return to this hotel

Room Tip: We got a deal to upgrade to a sea view- always worth asking if you feel it's worth a little extr...
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichelle N, Assistant Front Office Manager at Shore Hotel, responded to this review, February 2, 2012
PaulineT, we really appreciate your taking the time to write a review! As you have mentioned, our location is right in the heart of it all! Minutes from Venice Beach, Malibu and around the corner from every shop, restaurant and of course the world famous Santa Monica Pier across the street! It makes for a truly convenient stay as most guests never even pull their car out of the garage. We take great pride in providing our guests with top-notch service and it doesn't just begin and end with our guest services team, but each and every employee here at Shore Hotel and I am delighted that you had a chance to experience it. Your suggestion about the kettles is a great one. Each suggestion and/or feedback is taken into consideration and I will certainly bring it up at our next meeting. We cannot wait to have you back and thank you again.
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Ontario
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 14, 2012

We have visited Santa Monica several times but this was our first stay at The Shore and it will not be our last. Loved the zen feel and look of the hotel, the cool set up of the room and of course the great location,near the beach, shops and restaurants.

Service was warm, friendly and helpful - enjoyed a great experience.

Stayed January 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieterSchmitz, Director of Guest Services at Shore Hotel, responded to this review, January 14, 2012
RespectTheTruth,
As you allude to we aim to create a truly personable experience here at Shore Hotel and are delighted we were able to do so during your time spent with us. Our central location, amicable staff, and our beautiful brand new property have quickly become the choice destination in Santa Monica and this is an honor we take great pride in as a collective team. We love hearing from our guests and appreciate you taking the time to share your experience with us. Our entire team eagerly awaits your return!
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Malmo, Sweden
Top Contributor
83 reviews 83 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed January 13, 2012

I love the beach community Santa Monica and often recommend staying here when visiting L.A. (Los Angeles). Even if you plan on crisscrossing the city to see all the more or less worthwhile attractions (Hollywood, Universal Studios, Downtown, etc), Santa Monica is still the ideal place to begin and end a day's long journeys in traffic.

Santa Monica has the some of L.A.'s cleanest air, friendly locals and there are plenty of nice cafés, bars and restaurants and really, really good shopping here. And of course, this is where you'll enjoy the gorgeous Santa Monica Beach – literally spearheaded by the classic amusement park on Santa Monica Pier.

Up until recently, Santa Monica only had a few reasonably good hotels. Most of them large and corporate (boring), some of them complete dives that should be avoided (dirty, run down and expensive).

The Shore Hotel opened late last year and represents exactly the type of small hotel I love staying at. Fresh, modern, thoughtfully designed and decorated - making sure to put function before form. The Shore is aesthetically pleasing without imposing too many design statements or over-the-top architectural och interior features.

The Shore has fully equipped, standard sized guest rooms (our double room had two double beds), a beautiful, heated courtyard pool with an adjacent hot tub and a small, but sufficient exercise facility. If you're staying in one of the ocean view rooms, you'll enjoy an amazing view of the Pacific.

Staff are friendly and helpful in a casual, yet professional way. In a few weeks (Feb 2012) the restaurant will open. Can't wait to return to try it out (and the then available room service).

Room rates were reasonable ($220/night through Booking.com) and there is both valet and self-serviced parking in the building.

+/-

+ Exterior and interior
+ Beds/pillows
+ In-room workspace
+ Staff
+ Rates
+ Location
+ Heated outdoor pool
+ Elevator voice pronounces Lobby, "Labby". Very funny.

- Parking fee: $30/24hrs (not funny).
- Slow WiFi.
- Shower's water pressure (way to low in room 205).

I travel a lot and stay at a lot of different types of hotels all over the world. The Shore offers a really good hotel experience that I can highly recommend. Look forward to my next visit to the always lovely Santa Monica.

Room Tip: For a great view of Santa Monica and the beautiful Pacific Ocean, choose a room high up and close to...
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  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichelle N, Assistant Front Office Manager at Shore Hotel, responded to this review, February 2, 2012
Joakimraboff, thank you for taking the time to write a review on your recent stay! I'm so happy to hear that Shore Hotel is the type of hotel you love staying at and we hope that you will continue to do so. We can't wait for our restaurant which is still on the way but coming very, very soon. Ginsler has designed a hotel that we are very proud of and glad that you also found it very functional. We make every effort to provide each guest with an experience unlike any other and to hear that you had some trouble with wi-fi and the water pressure in you room are issues that we can quickly remedy. In keeping with our LEED certification, our "rainshowers" do provide a rainfall effect but if the pressure seemed lower than normal we definitely could have serviced that for you. Our parking rates are competitively set based on other options in Santa Monica along with a brand new and secure underground garage that is accessible 24 hrs a day. I too thoroughly enjoy the "elevator voice" and it makes me smile each time I hear it; very humurous that you noticed it.Thank you again and please come back to visit us very soon.
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San Diego, California
1 review
5 of 5 stars Reviewed January 13, 2012

My wife and I loved our stay at this hotel. The location is fantastic. The Santa Monica Pier is just across the street and the views of the ocean are spectacular. The woman who checked us in was very friendly and very knowledgeable about some of the best sights to see in the area. Our room was modern, comfortable and clean. The pool area was very nice and the water was warm. I highly recommend this hotel. We will definitely stay here again if we are in the area.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieterSchmitz, Director of Guest Services at Shore Hotel, responded to this review, January 14, 2012
Rick B,
Thank you for your review! We here at Shore Hotel take great pride in providing our guests with a uniquely personable guest experience far from the mundane hotel norm that many have come to accept. We are very pleased to hear you enjoyed your time with us from our pool to our guest services team. We greatly look forward to your return visit with us and thank you once again for sharing your experience with us!
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Indianapolis, Indiana
1 review
5 of 5 stars Reviewed January 12, 2012

The hotel definitely lives up to the marketing as it is definitely modern, the pictures are exactly as it looks in person, if not, then better. The furniture and little appointments throughout the room had a modern design and it was all very understated yet colorful and fun looking to definitely suit younger guests (in their 20's or 30's) or ones who are design inclined. The staff was timely and cleaned the entire room and left it as if it was the first time I was walking in. The rain shower head is great for washing away sand and salt. The see-through bathroom was interesting, but be sure to close your blinds to the balcony or any outside windows if you are using it with the shade up, unless you like to put on a show, which in this part of Cali, might be just fine. The entire facility is green friendly, recycled, upcycled, lower water pressure, etc.

The location was key for me, just a couple of minutes from highway-10 and within a 10 -15 minute drive from highway-405, I was certain I had good access to distant places and downtown. Since the hotel is a property away from the intersection of Ocean and Colorado, it makes it easy to go to North to Malibu (straight drive north on Ocean to PCH), south to Venice, and east towards Hollywood and Beverly Hills. Santa Monica Blvd, is a 5 minute walk North and the 3rd street promenade is well, 3 blocks east of there. The pier is across the street from the hotel but does not block the ocean facing view. You can walk to it in 2 minutes from there and the beach is right across the street.

I especially enjoyed the pool as it is heated, and hot tub at night. Given that I was there in December days before Christmas and enjoyed mid 60's, sunny, blue sky weather, to swim at night when it was a bit cooler, having the heated pool allowed me not to skip any of the same summer time activities there. If you get a chance, check out the hotel from across the street at night, as it glows blue from the overhead blue lights and that truly makes this place stand out from the rest, even from some of the other established places such as the Viceroy Hotel, which looks shabby from the outside, even though it has great looking rooms with a $$$$$ price-tag. If you are paying for a hotel with great location, friendly staff, great amenities, modern decor with a hip but not ostentatious outlook, then this is the place and so far I think its style is unmatched. If you catch it on a good sale, then you are going to enjoy it even more.

The lobby reminds me of modern buildings and interiors in architecture magazines that are all glass where seemingly successful people are relaxing in modern white furniture, gazing out to the world with the realization that they are successful and happy. It felt great to sit there waiting for a friend, killing time, or just simply waking through early in the morning to get breakfast or walking in late after a good night out. I thought it was a nice touch, and reminded me that my money was well spent.

Bottom line:
-It is modern.
-It is not just all white modern furniture as there is lots of color in the rooms.
-Staff is friendly.
-Great location with access to the mall right behind it and highways.
-Parking for $30/day is cheap in Santa Monica (compared to $60ish elsewhere) and the garage is well kept which right below the building and available valet.
- You will walk away with a feeling that the money spent here was worth it.

I thoroughly enjoyed my stay.

Room Tip: Rooms either facing the ocean or the mall should be good. Other rooms' balconies face each othe...
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  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nichelle N, Assistant Front Office Manager at Shore Hotel, responded to this review, February 2, 2012
SJ, thank you very much for your review! Thank you for pointing out that while our hotel is brand new and very modern, it is not too stale, which was very carefully thought out during the design and decorating processes. I am so happy to hear that our location made it that much more perfect for you during your time here in Santa Monica. We take pride in the fact that we are very conveniently located to everything Santa Monica has to offer. Our solar heated pool provided a swimming option for you during the chilly month of December which truly delights us! To know that you feel you have received service that exceeded the price is what we aim to do with each and every guest. I sure hope you visit us again in the near future so we can continue to build upon what sounds like a great 1st impression. Thanks again.
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Austin, Texas
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 12, 2012

The wifi doesn't work, terrible cell reception, no true room service, the parking is ridiculous. If you are traveling and hoping to do anything but sleep in this hotel don't bother. The fact that you have a valet in your garage is silly. I only lasted here one night out of a planned 9. I travel to Santa Monica for production constantly and this place, while a nice location and cool modern look is not worth the money.

  • Stayed January 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieterSchmitz, Director of Guest Services at Shore Hotel, responded to this review, January 13, 2012
producer_12,
Firstly thank you for your review. During the time of your stay we did have our first brief outage of our wireless services. I can assure you we exhausted every means available to us to get this resolved but realize due to business relocation was necessary for you due to this technical outage. We take full accountability for this and apologize profusely for the inconveniences this outage caused you. I have contacted your account and would love to have you back with us to take in the Shore Hotel experience many have alluded to as I can guarantee you this problem has been rectified and your next stay with us will bring only the utmost levels of satisfaction.
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Additional Information about Shore Hotel

Address: 1515 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 34 Hotels in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Shore Hotel 4*
Number of rooms: 164
Official Description (provided by the hotel):
The essence of legendary 5 star customer service and breath taking ocean views Shore Hotel celebrated our soft opening in early October of 2011 and are proud to be Santa Monica's first and only upscale boutique Gold LEED certified property. Shore Hotel is pleased to announce the recent opening of our poolside bar as well as the much anticipated opening of our restaurant, Blue Plate Taco on September 23rd, 2012. Shore Hotel is located on Ocean Avenue in Santa Monica, just steps from the Santa Monica Pier, 3rd Street Promenade, and the city’s popular beaches and shopping districts. Shore Hotel is the newest addition to the coastline—a Gold LEED (Leadership in Energy and Environmental Design) certified property that offers eco-friendly accommodations with stunning views of the Pacific Ocean. Gensler Architecture conceived the Shore Hotel’s California modern design, which features 164 stylishly appointed rooms dressed in beach shades of teal and orange and outfitted with custom-made Teak wood furniture. ... more   less 
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