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“Las Vegas on the beach” 4 of 5 stars
Review of Loews Santa Monica Beach Hotel

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Loews Santa Monica Beach Hotel
4.0 of 5 Hotel   |   1700 Ocean Ave., Santa Monica, CA 90401   |  
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Ranked #16 of 34 hotels in Santa Monica
GreenLeadersBronze level
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
“Las Vegas on the beach”
4 of 5 stars Reviewed May 11, 2013

This hotel feels a little like a Las Vegas hotel on the the beach - large, convenient and functional, but lacking any style or warmth. Loews is on the beach but could hardly be described as a "beach hotel". That said, my room was certainly comfortable, with a partial ocean view, and the hotel staff were friendly and helpful. My overall impression was a lack of investment - it could be great, but you certainly won't find the LA cool crowd at Loews Santa Monica. I am staying at Shutters in a few weeks time and it will be interesting to see the comparison.

  • Stayed May 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Amman, Jordan
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 8, 2013

Very friendly staff, the room is convenient, and location is perfect, just 5 mins walking distance from shops, and beach is right next to the hotel. Lovely place, you feel very welcome. I recommend staying there.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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LoewsSantaMonica, General Manager at Loews Santa Monica Beach Hotel, responded to this review, May 13, 2013
globetrekker90
Thank you for taking a moment to recommend Loews Santa Monica Beach Hotel to the Tripadvisor audience. As you mention, we are just a short walk to all the great things that Santa Monica has to offer. We are delighted that you had an opportunity to experience this for yourself and we look forward to welcoming you back the next time your travels bring you to the Santa Monica area!
Paul Leclerc – Managing Director
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Scottsdale, AZ
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 6, 2013 via mobile

My family and I stayed for a night after a weekend at Disneyland and fell in love with this hotel. The service was excellent. The staff went above and beyond to accommodate our needs. You cannot beat the location in Santa Monica. The views and decor were spectacular. We can't wait to go back!

Stayed May 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsSantaMonica, General Manager at Loews Santa Monica Beach Hotel, responded to this review, May 13, 2013
Silygrl-
Thank you for taking the time to share your comments on your recent experience at Loews Santa Monica Beach Hotel. We are delighted to learn that you and your family enjoyed a wonderful beach front experience and equally pleased that you found our level of service to be excellent. We appreciate your kind words and look forward to welcoming you back to our hotel in the very near future!
Paul Leclerc – Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 6, 2013

I was on a girls weekend staying at the Loews Hotel, and needed to continue my training for a upcoming running road race, but also wanted a fun boot camp on the beach with my friends. Lisa Brisse, owner of State of the Heart fitness (located in the Loews Hotel Spa, Santa Monica) discussed our needs and set us up with a personal trainer. Rob S. Roberston, is an AWESOME trainer. Rob did a tough TRX class on the beach for 4 women. The TRX bootcamp on the beach was challenging and fun. The view of the ocean made you forget how hard you were working. Rob S. Robertson also went with me on a fast paced 5mile jog along Palisades Park and we did intervals on a set of stairs. Thank you for assisting me with my training and for creating a fun boot camp on the beach for my friends. We had a blast. Thank you Lisa. Thank you Rob. We will be back next year!

Room Tip: Book a personal training session on the beach, with State of the Heart fitness inside the Spa at the...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsSantaMonica, General Manager at Loews Santa Monica Beach Hotel, responded to this review, May 13, 2013
MH
Thank you for taking the time to comment on your recent stay at Loews Santa Monica Beach Hotel and for specifically highlighting your experience with the State of the Heart Fitness program at our Ocean Spa and Fitness Center. We are especially proud of this affiliation and so pleased to hear that the custom program they created for you and your friends was a rewarding, challenging, and worthwhile experience. As the locals know, there is no better training inspiration than the view of the Pacific Ocean and the Santa Monica Mountains – all visible from the boardwalk in front of the Hotel. We eagerly await your return to Loews Santa Monica Beach Hotel, see you next year!
Paul Leclerc – Managing Director
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Wakefield, Massachusetts
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 6, 2013

We stayed here recently on a quick jaunt to Los Angeles to see old friends. The impression is grand upon check in with the beautiful atrium ceiling and a very well-kept lobby and bar, but things go down hill from there. We specifically requested a full ocean view room when we booked our hotel 6mos before, which was ensured and double checked a week before we arrived. What we arrived to was view of a sliver of beach only when you pressed your face up to the glass. The room was musty and smelled slightly of cigarette smoke. Although we were told we were in the part of the hotel with the newer bathrooms, the finish work was really poor even for mass production hotel standards. But i work in construction so i notice these things. The pool was filled with 20 or 30 children that were having a lot of fun but were very loud. You can clearly hear shrieks from the pool in the room, which puts a damper on any ideas we had for an afternoon nap. We were not really happy with our room, our view, the noise, or the fact that wifi was charged by the hour, so the manager offered us a money voucher to use toward rooms service or drinks at the bar, which was nice and made us feel a little better about everything. To be expected the minibar items were very expensive. The location is great however if your primary interest is Santa Monica shopping, restaurants and the pier. You are steps from the beach and 3rd street promenade. Lots of good restaurants all around like sushi Roku and Jinky's cafe. The valet staff are excellent as well, very nice and helped us get a taxi to and back from a restaurant deep in Topanga Canyon (not easy). Room service breakfast was good and arrived on time both mornings. Also they have a very nice gym which a great range of equipment.

Room Tip: Don't count on getting an actual ocean view.
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 5, 2013

Don't be deceived by the beach location. This is not a beach hotel. It's quite amazing how this hotel gets in the way of the beach. The pool is sandwiched between 2 wings of the tall, concrete building, and thus is shaded most the day, incredibly. There's an ocean view--but through glass barricades, even from the pool! The vast majority of rooms do not face the ocean. I am in a deluxe room, which was advertised as having a full ocean view and balcony. The balcony is 1 foot deep, I kid you not. The view is of trash cans and dirty rooftops, and if I step onto the "balcony", I can look out onto the beach. I crawled into bed, and found that neither of the 2 bedside lamps work. After I called the front desk, an "engineer" showed up at my door with 2 lightbulbs and handed them to me! "I am paying $400 a night to change your lightbulbs?" I said. And it wasn't even a lightbulb problem--they never bothered to plug either lamp in! Stay here if you want to be within a short drive or long walk from the 3rd Street Promenade. Stay here if you can

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsSantaMonica, General Manager at Loews Santa Monica Beach Hotel, responded to this review, June 8, 2013
LATraveler198
Thank you for taking the time to share with us the details of your recent stay at our hotel. Needless to say, we were extremely disappointed to learn of your less than desirable experience when interacting with a team member from our engineering department. This is certainly not indicative of the type of service on which we pride ourselves. Please accept my most sincere apologies for this lapse in service and for the inconvenience this caused you. Be assured that we have addressed this issue with the appropriate manager in order to better serve our guests. In reference to our room categories, you mentioned that you booked a deluxe category room. Our deluxe category rooms, as described on our website, “…offer North or South facing views that offer a glimpse of the pacific or of our pool… enjoy a sliding glass door with a small step out balcony.” We want to apologize for any miscommunication regarding the room view. We strive to deliver supremely comfortable accommodations with exceptional service coupled with a great location for easy access to all that Santa Monica has to offer. It is our hope that you will allow us another opportunity in the future to show you that this past experience was the exception and not the rule. We look forward to welcoming you back to our hotel the next time your travels bring you the Santa Monica area.
Paul Leclerc – Managing Director
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Haarlem, The Netherlands
Top Contributor
59 reviews 59 reviews
33 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 3, 2013

Over the last couple of years we always stay in the Loews and not in a LA hotel.It is nice to be in the quite atmosphere of Santa Monica and this hotel gives you the rght feeling of California and the beach.Walk out the back door immediately to the beach and to the pier.Venice Beach is in walking distance.The area also offers many good restaurants and it is easy to drive into LA and along the coast to Malibu.The hotel service is always efficient and friendly and the light and open structure of the hotel gives you a pleasant feeling.Getting a room with sea view is not easy however.If ons wants this one should be very careful with the booking.Partly sea view could mean that you really have to hang out of the window to see the sea.

Room Tip: Even booking a luxury room with part sea view does not give you a guarantee.You have to negotiate at...
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoewsSantaMonica, General Manager at Loews Santa Monica Beach Hotel, responded to this review, May 10, 2013
Nico –
Thank you so very much for your continued loyalty and support of the Loews Santa Monica Beach Hotel. We continually strive to provide our guests an enjoyable beach front experience with comfortable accommodations and excellent service. As you so kindly mention, our location is perfectly suited to enjoying all that Santa Monica and Los Angeles have to offer. We are so pleased to hear that you enjoy our hospitality. We appreciate greatly that you have continued to visit us over the years and look forward to welcoming you back again soon!
-Paul Leclerc, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Santa Monica Beach Hotel

Address: 1700 Ocean Ave., Santa Monica, CA 90401
Location: United States > California > Santa Monica
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Santa Monica
#5 Green Hotel in Santa Monica
#8 On the Beach Hotel in Santa Monica
#10 Luxury Hotel in Santa Monica
#10 Business Hotel in Santa Monica
#12 Romantic Hotel in Santa Monica
#16 Family Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Loews Santa Monica Beach Hotel 4*
Official Description (provided by the hotel):
Situated on the Pacific Ocean with the thriving Santa Monica city on one side and the sands of legendary Muscle Beach on the other, the Four-Diamond Loews Santa Monica Beach Hotel is a beachfront retreat offering dramatic views of the Pacific Ocean and beyond. Loews Santa Monica Beach Hotel has become the first luxury hotel in Santa Monica to receive the Santa Monica Green Business Certification. Offered through a partnership between The City of Santa Monica, Santa Monica Convention and Visitors Bureau, Santa Monica Chamber of Commerce and Sustainable Works, the certification program honors businesses that have taken measurable steps to incorporate sustainable practices into their operations.Open for breakfast, lunch and dinner, Ocean & Vine offers the option to dine fireside or outdoors on a spacious patio while enjoying breathtaking views of the Pacific Ocean and world-famous Santa Monica Pier. Chef Keith Roberts’ California contemporary cuisine showcases creative interpretations of the familiar favorites. Located in Ocean & Vine, the chic new Sushi at Sunset sushi bar features a variety of inventive rolls as well as traditional sushi, nigiri and sake pairings. Recently named one of the “Best Hotel Spas” by the readers of Conde Nast Traveler for the second year in a row, Ocean Spa & Fitness offers an array of supremely-relaxing services. From Heated Lava Shell Massages to Age defying Facials, the eco-friendly Ocean Spa will keep you feeling relaxed…naturally. An expansive fitness center features state-of-the-art cardio equipment with iPod docking stations and personal televisions. Guests may also take advantage of the full service salon. World-class biking, surfing, dining and shopping are right outside the hotel’s door. Offering convenient access to everything Santa Monica has to offer, the hotel is just blocks away from the Santa Monica Pier, Third Street Promenade and the new Santa Monica Place mall. Muscle Beach's 26-mile paved strand offers the ideal setting to bike or blade. Santa Monica also boasts rich cultural history with an abundance of museums and theaters. Working with one of the hotel’s Les Clefs d’Or certified Concierges puts all this and more at each guest’s fingertips. ... more   less 
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Also Known As:
Santa Monica Loews

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