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“Ceilidh's awesome drinks” 5 of 5 stars
Review of Le Meridien Delfina Santa Monica

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Le Meridien Delfina Santa Monica
4.0 of 5 Hotel   |   530 Pico Boulevard, Santa Monica, CA 90405 (Formerly Sheraton Delfina Santa Monica Hotel) (Santa Monica)   |  
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Ranked #15 of 34 Hotels in Santa Monica
GreenLeadersSilver level
1 review
“Ceilidh's awesome drinks”
5 of 5 stars Reviewed yesterday NEW via mobile

Ceilidh's special penicillin drink was a great cocktail balancing the lemon juice with the honey and scotch.
Her old fashion was a great ending to the night for a non shake or stir strong smokey flavored cocktail
Would definetly come back for Ceilidh's special drinks!!

Stayed May 2015, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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486 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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English first
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I can't say enough good things about this hotel. The hotel is decorated beautifully, safe, clean and fresh, and the employees are focused on excellent customer service. The font desk allowed us to check into a complimentary upgraded cabanna room, and we were offered champaign upon check-in. Anyone that I contacted at the hotel was very helpful. It's only several blocks from the beach, and is just as good if not better, than any of the other luxury properies that sit right on the sand. I would definately go back!

Room Tip: Ask for the Cabana building, if you'd like a quiet place with a patio.
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Green Features: Try the eco-friendly cleaning program, for extra Star Reward points added to your account and help out with the California drought.
  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 2 days ago
Dear JoyJoyEA,
Thank you very much for sharing your review on TripAdvisor. Additionally, your comments about our "Make a Green Choice" program due to the drought is very important to us as we offer additional SPG points for guests who choose this program. We appreciate your kind words about the hotel, guest rooms, and freshly decorated, and cabana rooms. But it is truly our team that brings the service to life in the hotel and I will share your kind words with the team. We appreciate your business and hope to see you again soon.
Best Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the moment that Sonia engaged us and smoothly checked us in til the time we left, we were very well taken care of. The rooms were terrific and the beds very comfy. Every time we looked for service, we were well taken care of from the car valet to Hugo helping us with getting bicycles for touring along Santa Monica beach. An excellent three day stay.

Room Tip: Bicycle rentals are free as is the parking and wifi - there is an $18 fee that is alot less than oth...
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  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 5 days ago
Dear Covemist,
Thank you for the kind words about your recent visit to the hotel. Your comments about Sonia and Hugo are appreciated and I will recognize them for making your stay memorable. It sounds as if you were able to Unlock the Destination on bicycles around Santa Monica before hitting one of our "very comfy beds". We truly appreciate the business and hope you will choose us again for your next visit to Santa Monica.
Best Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed over a weekend with friends. The staff is attentive and show genuine care. Did not get an upgrade as the hotel was sold out, but, the executive rooms are neat.

Love the lobby and the bar. The hotel is very close to downtown SM, and is also away from the hustle bustle.

If you are looking for a stay around Santa Monica, this is the hotel to go to !

  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 6 days ago
Dear Balaji021,
Thank you for the kind words about the hotel and your recent visit to Santa Monica. It sounds as if you enjoyed your weekend getaway here in Santa Monica. We appreciate your comments about the lobby and bar, location, and most of all our staff which shows genuine care for all of our guests. We appreciate your business and look forward to seeing you again in Santa Monica.
Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherry Hills Village, Colorado
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great location, close to everything. Got an upgrade to cabana? Nice and quiet. Lots of free complimentary offers for coffee and champagne. Clean and staff inside was quite friendly and helpful. Outside not so much. Valet service was awful. Took forever and people would keep cutting in line and no control taken by staff. And the pool was being worked on for 2 of our 3 day stay.
Rooms were nice. bed was great, extremely comfortable. Could have used more water pressure in shower and the toiletry products didn't seem to be that nice.

Room Tip: Cabana is detached and quiet
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Green Features: Great ideas but the replacement products/processes are not very adequate
  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 6 days ago
Dear Dewable,
Thank you very much for sharing your review with us on TripAdvisor. Your comments are duly noted as we just finished resurfacing our pool edges and pool deck tiles replacements for our guests enjoyment. We hope you were able to enjoy Santa Monica and Unlock the Destination through cuisine and culture. We want to say thank you for the business and hope you will visit us again soon.
Best Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Location means a lot and this hotel is very well located within walking distance from the Santa Monica Pier and the beach, 3rd Street Promenade, Santa Monica Place. Service is very good and welcoming. I have stayed at different times and the staff always delivers above and beyond from the front desk to the restaurants. My room was comfortable, big enough for two adults. Valet parking available.

  • Stayed April 2015, traveled on business
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 1 week ago
Dear JR,
Thank you for sharing your experience on TripAdvisor. Your comments about our centralized location in Santa Monica is very consistent with our guests. Additionally, walking around, riding one of the hotel bicycles, or using our hotel car which does dropoffs and pickups within a 3 miles radus are all ways to get around Santa Monica very effectively. We appreciate your business and hope you will visit us again soon.
Best Regards,
Stephen Sowards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Top Contributor
99 reviews 99 reviews
74 hotel reviews
Reviews in 63 cities Reviews in 63 cities
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed 1 week ago

While the hotel has been updated still feels very old and just to far from from 3rd street shops if you dont want a 15 minute walk.Lobby is smart and continental breakfast excellent with great service from steven.
Bed very comfortable and rooms quite

Room Tip: rooms with balcony facing the sea get the sun
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  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 1 week ago
Dear Ald59,
Thank you for taking the time to post your review on TripAdvisor. I will share your comments with Steven and recognize him for a job well done. We hope you enjoyed your trip and were able to Unlock the Destination of Santa Monica during your visit. We appreciate your business and hope to see you again soon.
Best Regards,
Stephen Sowards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Delfina Santa Monica

Address: 530 Pico Boulevard, Santa Monica, CA 90405 (Formerly Sheraton Delfina Santa Monica Hotel)
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Santa Monica
#8 Romantic Hotel in Santa Monica
#9 Luxury Hotel in Santa Monica
#13 Business Hotel in Santa Monica
#17 Family Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Le Meridien Delfina Santa Monica 4*
Number of rooms: 310
Official Description (provided by the hotel):
Perched four blocks above the Santa Monica shoreline, Le Meridien Delfina Santa Monica offers a superior access point to Los Angeles. Le Meridien Delfina Santa Monica is conveniently located just a few blocks from downtown Santa Monica's engaging collection of shops, entertainment and restaurants and less than eight miles from Los Angeles International Airport. The area's main leisure attractions include: Santa Monica Pier, Third Street Promenade, Getty Museum, Getty Villa and Venice Beach, are all within steps of Le Meridien Delfina Santa Monica. The guestrooms and suites have been thoughtfully redesigned and many offer private balconies with expansive views over the Pacific Ocean or the city skyline. The rooms and suites have a relaxed and sophisticated decor, and feature the amenities needed for modern life, including oversized desks and high-speed Internet access. All accommodations are 100% non-smoking, and offer Le Meridien Platform beds, in-room coffee makers and mini refrigerators. There is a guest amenity fee per night which includes: premium high speed wifi for unlimited amount of devices, four hour bicycle usage for any overnight guests, welcome drink upon arrival, daily newspaper, wellness classes offered 3x per week, Illy coffee offered in the lobby, guestroom, or Zest Kitchen (specialty coffees), local calls, and a house car service offering dropoffs and pickups within three miles of the hotel until 9PM daily. Complimentary valet parking for all overnight guests is included with 24 hour usage and unlimited access. ... more   less 
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Also Known As:
Sheraton Delfina Hotel Santa Monica
Sheraton Hotel Santa Monica
Sheraton Santa Monica
Santa Monica Sheraton
Sheraton Delfina Santa Monica

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