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“Outstanding service through and through.” 5 of 5 stars
Review of Le Meridien Delfina Santa Monica

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Le Meridien Delfina Santa Monica
4.0 of 5 Hotel   |   530 Pico Boulevard, Santa Monica, CA 90405 (Formerly Sheraton Delfina Santa Monica Hotel)   |  
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Ranked #15 of 34 Hotels in Santa Monica
GreenLeadersSilver level
1 review
1 helpful vote 1 helpful vote
“Outstanding service through and through.”
5 of 5 stars Reviewed 4 days ago NEW via mobile

Hotel was beautiful and clean,staff gave us map of local dining and shopping which was helpful.Staff assisted us with luggage to opening doors to car and Hotel which made us feel Special.All Friendly and helpful thanks Jimmy Avila and Front desk, staff & valet parking staffyou were professional, enjoyed our stay Johnny & Mary Lou

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Hoboken, New Jersey, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the complimentary valet parking, to the complimentary champagne upon check in (for SPG members), to extremely clean and comfortable rooms, this hotel was perfect for a stay in Santa Monica. The hotel shuttle service even drove us to our dinner a mile away on Ocean Ave. All staff are incredibly friendly and welcoming. Have nothing bad to say about this place and we travel a lot!

Stayed November 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The ocean view, the cool lobby and the great location- what's not to love? Many wonderful aspects; I stay at this hotel once a week for the last year, and the best part of my stay every time is going to breakfast at the Longitude Bar. Jackie takes care of me every single time- she has the best attitude, does her job well and loves what she does. Having people like Jackie make the difference between making Le Meridien a good hotel and an excellent hotel (ie: without Jackie my rating would only be a 4-star). Jackie knows my order by heart (which is off the menu) and she takes great pride in what she does and how she does. I love Jackie because she makes me feel at home!

  • Stayed November 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
303 reviews 303 reviews
56 hotel reviews
Reviews in 79 cities Reviews in 79 cities
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed 2 weeks ago

So I have stayed here in the past, it's fantastic to see what a little change in Management can do to what is now, an exceptional property.

Le Meridian Delphina has come a long way in a short time. This property has become hip, yet relaxed, a place to meet and have drinks, a little food and listen to some great great music played by live DJ's. DJ Eli M and DJ Amro played last night, and the atmosphere was fantastic.

Aside from the fact that the hotel is comfortable, the rooms great, and the staff amazing, it's probably the only hotel I know of in Santa Monica, actually Los Angeles, to do away with the ridiculous parking fees.

I have always hated checking out of hotels just to see that I've been gouged anywhere from $35.00-$60.00 per night for parking my car.I noticed last night, that Le Meridian did away with all that and it's now complimentary valet parking for everyone.

The Valet staff are helpful friendly and last night I invited about a dozen friends in to have drinks and listen to the DJ's. No Charge, no validation, no hassle, the way things should be.

There is always a taxi sitting in front, and uber is a text away. Unlike the hotels on Ocean Avenue,, it's quiet and relaxed here. Closer to Main Street, and a minute away from the 3rd street promenade and the pier.

This has now become a truly exceptional property, and you can only blame management for the exquisite changes. I have finally found a property that has no flaws. ( and if you have ever read my reviews, that's almost non existent )

Room Tip: This is a big Property, but you would never know it from the outside. I love the west and north faci...
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  • Stayed November 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 2 weeks ago
Dear Aardvardkkiller-
First and foremost, thank you very, very much for the review. Yes, we have taken the step to rid our guests of any parking challenges, self or valet. We truly want our guests to feel comfortable just like they do at home. We have increased our live entertainment to four nights weekly as you indicated to help our guests "unlock the destination" of Santa Monica thru coordinates, culture, and cuisine which are all available in the hotel and in the surrounding areas. We truly appreciate your business and please reach out to say hello on your next visit.
Best Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i was looking for a quick yet relaxing one night getaway and found the perfect property in the Delfina. the main reason i chose them is because i wanted to be close enough to main street and downtown santa monica but removed from the crowds of tourists and i chose wisely! my view from the 9th floor over looking Pico blvd all the way down to the Pacific (its about 5 blocks to the beach) was beautiful. the balcony was large and had 2 seating areas with charis/table and louge chairs. . right across the street is santa monica high school and i was looking right onto their football field but i could also see the world famous ferris wheel on the pier!
the room was perfect too with a sitting area including a couch, deck and tv. the bathroom was also nice and the best part was the shower head was high enough for me not to have to duck. the bed was large and comfy! i enjoyed some room service while enjoying movies on the roooms other tv.
the staff was friendly and great too. i didnt need much during my one night but it was pretty nice.

this is a good spot if youre looking for something away from the crowds but still close enough to do things. there is no shuttle offered so walking is necessary but most things are within a mile.

  • Stayed October 2014, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 2 weeks ago
Dear Msheatherelaine,
Thank you very much for sharing your TripAdvisor review about your "one night getaway"! It sounds as if you were able to getaway, order some In-Room Dining and watch some relaxing movies along with some spectacular sunsets and hopefully get your batteries recharged. As a local Santa Monica resident, it is truly appreciated that you chose LeMeridien Delfina Santa Monica as your place to getaway. We thank you for your business and hope you will visit us betweeen Wednesdays and Saturdays for live entertainment in "Le Hub" each week.
Best Regards,
Stephen Sowards
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

What a great place to stay. My only criticism is the location is a few blocks back from the beach and could really use a free shuttle service from, the beach, pier and shopping services. It's just too far.

In terms of the hotel, I thought the beds were fantastic and the bathroom of decent quality. We were located on the club level and were very impressed.
The free wifi service was great however, make sure you select option 2 as I'm still waiting for the $57 USD to be credited back to me.
Concierge were really friendly and the bar service was great too.
Small minor things like the location can easily be overlooked given how generous and warm their rooms feel.

Stayed October 2014, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 2 weeks ago
Dear Mrscraigbro159,
Thank you very much for sharing your review on TripAdvisor as it gives us the opportunity to listen to our guests and adjust our services accordingly which is what has happened. As of Nov 3, all guests receive complimentary valet service at LeMeridien Delfina and a new shuttle service also started that day which drops off at the beach, shopping, and a few other places in Santa Monica. You can rest assured we have made these changes due to feedback received from guest like yourself. Thank you very much for the kind words about the staff and I will share your comments accordingly. We appreciate your business and hope you will select us again for your next visit to Santa Monica.
Best Regards,
Stephen Sowards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

From the minute we pulled into register at the front desk, each staff member couldn't wait to help us ion one way or another. Jimmy, in Bell Services, was among the best. He not only took personal responsibility for protecting and delivering my wife's wedding dress from car to room, but also checked on us several times during each day of our stay. Brenda C, in Catering, worked long and hard to assure that every detail was receiving her attention and observation. It was a lovely evening, as commented to us by our so many of our guests and one that we will long remember.

Room Tip: Look for a view of The Santa Monica Pier ferriswheel
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  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StephenSowards, General Manager at Le Meridien Delfina Santa Monica, responded to this review, 3 weeks ago
Dear Ohringer,
First and foremost, we would like to say thank you for choosing LeMeridien Delfina to host your special event. We were very happy to be able to share your special day with you and your guests and congratulations to the families. I will share your kind words with Brenda and Jimmy and recognize them for making your special day memorable and exceeding your expectations. We truly appreciate you allowing us the opportunity to host the event and we hope you will visit us again soon.
Best Regards,
Stephen Sowards
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Delfina Santa Monica

Address: 530 Pico Boulevard, Santa Monica, CA 90405 (Formerly Sheraton Delfina Santa Monica Hotel)
Phone Number:
Location: United States > California > Santa Monica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Santa Monica
#7 Romantic Hotel in Santa Monica
#9 Luxury Hotel in Santa Monica
#12 Business Hotel in Santa Monica
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Le Meridien Delfina Santa Monica 4*
Number of rooms: 310
Official Description (provided by the hotel):
Perched four blocks above the Santa Monica shoreline, Le Meridien Delfina Santa Monica offers a superior access point to Los Angeles. Le Meridien Delfina Santa Monica is conveniently located just a few blocks from downtown Santa Monica's engaging collection of shops, entertainment and restaurants and less than eight miles from Los Angeles International Airport. The area's main leisure attractions, including the Santa Monica Pier, Third Street Promenade, Getty Museum, Getty Villa and Venice Beach, are all within steps of Le Meridien Delfina Santa Monica. The guestrooms and suites have been thoughtfully redesigned and many offer private balconies with expansive views over the Pacific Ocean or the city skyline. The rooms and suites have a relaxed and sophisticated decor, and feature the amenities needed for modern life, including oversized desks and high-speed Internet access. All accommodations are 100% non-smoking, and offer Le Meridien Platform beds, in-room coffee makers and mini refrigerators. ... more   less 
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Also Known As:
Sheraton Delfina Hotel Santa Monica
Sheraton Hotel Santa Monica
Sheraton Santa Monica
Santa Monica Sheraton
Sheraton Delfina Santa Monica

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