I picked this place for the price as hotels and motels are pricey in Santa Monica. Check in was great, we were let in at 1:30 pm when we arrived.
Got up to room 37, it's a little tight getting up the narrow stairs and your door is crammed with 4 other rooms all entering and exiting the same way.
The room is pretty spacious for a motel. A safe and small closet area are provided. The bathroom has a miniature sink and a small toilet area and a hallway sort of shower.
The internet provided would work on my iPhone, but not on my Macbook Pro for some reason. I could not get it to connect to either internet routers and it would just say no connection available really odd.
The major problem was at night. The walls are paper thin. The people next door to us in room 36 were literally bouncing off of the walls. Running around, banging into walls and jumping around. Every few seconds there would be a loud thump against the walls and yelling. This went on from 11 pm to 2 am. It was very hard to sleep. I even had a dream that gymnastic students were next door. The cars passing by on the street can be heard too, it's an extremely busy street. Even with earplugs I could hear it.
The next morning these crazy people were up at 8 am making noise again. We had a very poor nights sleep and were so relieved we'd switched from 2 nights to only 1 before we arrived. I don't think I could handle another.
When I went to check out at 11:05 am at checkout time there was no one in the office. I rang the bell and waited and waited. No one was there. I left my card there. I never got a receipt so I was a little ticked off.
I mean it's clean and it's not too far from the beach. But it's a little hard to enjoy a motel stay if you can't sleep. I always bring ear plugs but that didn't drown out the thumping and the cars. I don't even know if there was anyone at the front desk nor did I feel like anything would be done to quiet rowdy guests at a motel.
It's not the worst place, but it wouldn't be my pick next time I go to Santa Monica. I'll spring for the extra to get a hotel without paper thin walls.
Get an upper floor away from the street
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We are very sorry that you had a bad experience that night. As far as the traffic noise we are installing a triple glass windows in three weeks and hoping to solve that problem. We always have someone on front desk at all time. During the check out time the clerk may be out in the court yard for few minutes. Have a great day.
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