We stayed for three days in February and were very pleased with the entire experience. From the moment we arrived until we left, the level of service was consistently above and beyond - and incredibly friendly and accommodating. The front desk arranged a rental car for us, and answered any query or need we had, immediately. The property itself was gorgeous - from the beautiful room (with a great beach view and windows that open wide) to the courtyard oasis with warm pool and great hot tub. We also made use of the roof lounge almost every night - earlier to see the sunset and later on to have a late night cocktail and dance! One example of the great service: Being Canadian, we were up early for a run and then wanted to use the hot tub at about 9:30 am - even though it was a bit cool. The jets weren't turned on yet so my partner went to ask at the front desk. Just as he was leaving, one of the staff yelled down from the fourth floor walkway, with a huge smile, telling us not to worry as he already called someone to turn the jets on when he saw us going to the pool. Even the complimentary coffee until 9 in the lobby was some of the best coffee we've had. :) Great little place and perfect location in Santa Monica with easy walking to great shopping and good restaurants. Overall we have no complaints and would stay here again in a second!!! Thanks for a great few days away from the snow!
- Official Description (provided by the hotel):
- Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more less
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- Also Known As:
- Hotel Shangri La Santa Monica