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“Great Location” 4 of 5 stars
Review of Hotel Shangri-La Santa Monica

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Hotel Shangri-La Santa Monica
4.0 of 5 Boutique Hotel   |   1301 Ocean Avenue, Santa Monica, CA 90401 (Santa Monica)   |  
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Ranked #15 of 34 Hotels in Santa Monica
dublin, ireland
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great Location”
4 of 5 stars Reviewed March 23, 2013

We recently stayed at this hotel as part of our honeymoon. The location of the hotel is great it looks out on to the ocean and is a short walk to the main shopping area & some nice restaurants. The facilities downstairs, pool, hot tub etc are beautiful and relaxing. Our room was very small & poky for two people with suitcases, the cleaning staff made quite a lot of noise cleaning the room next to ours one morning, the doors on the rooms are quite heavy and it seemed like every time a cleaner went into/out of the room the door just slammed shut (this happened quite a lot)! There is a beautiful roof top bar which we were informed stayed open until midnight however we found that it would be closed whenever staff decided, we came back to the hotel for a late drink one night and the bar was closed at 11:20pm...we were told that the bar has to close when the bar downstairs closes! As residents of the hotel I found this very disappointing. This is a great hotel and the art deco style is beautiful.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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706 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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English first
Alice Springs, Australia
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 23, 2013

We stayed in a two bedroom apartment (2 Adults, 2 children). The newly refurbished rooms were modern and clean. At night we went up on the rooftop to watch the sunset while enjoying a few cocktails... Dinner and breakfast were great and the staff were friendly and helpful. Excellent value for money. The only drawback was done street noise from the traffic (I didn't hear it but my husband did). In the morning we strolled outside and bought some yummy things at the farmers market... We will definitely be staying here again on our next trip to Santa Monica :)

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 21, 2013

My partner and I stayed at this hotel at the start of March 2013.
We got a street view room on the bottom floor- this wasn't much of an issue as we did not spend much time in the hotel.
The bed was awesome and the bathroom was amazing!
Very friendly staff- would recommend.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Christchurch
Level Contributor
101 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed March 14, 2013

Excellent location, huge rooms, clean, well presented and friendly staff. A very easy stroll to the beach, morning markets, shopping and the restaurants. I was very impressed with the large rooms. I will definitely return.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed March 13, 2013

Just loved this hotel. Just across the street from the beach and ocean - what could be better? Excellent staff especially Martin in the foyer and Casey, the Restaurant Manager. They were so helpful and full of great tips and advice. Our room was fab - two queen size beds and an amazing bathroom. Shame no tea/coffee making facilities but we managed! There is a really super roof top bar overlooking Santa Monica bay. We had breakfast there twice and I had the most sublime American breakfast of toasted Brioche, with Fontina cheese, fried egg and topped with truffle oil and freshly chopped chives. All served with a smile. The pool area is also fabulous. Shame we didn't have the weather! THE place to stay!

Room Tip: Don't have a back room - it will overlook the car park.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed March 10, 2013

The suites on the top floors have an amazing balcony access with views of the ocean and sunsets! The rooms are clean and modern and overlook the interior court with its beautiful gardens and pool. The staff was very accomodating and friendly.
The location was really what made our stay the most pleasant. Close to hte beach, pier and 3rd Steet Promenade, this hotel is a great choice.

Room Tip: Suites with gurnet kitchen
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review, April 9, 2013
Hello Lapastapronta!

Thank you for staying with us! We are so happy you enjoyed your time at the Hotel Shangrila with our amazing views of the Pacific!

See you next time,
Matthew
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed March 7, 2013

This was my first visit to LA and Santa Monica. The Hotel Shangri-La is in a perfect location for accessing the beach, pier, all the shops or getting out and going for a run. The hotel is a restored gem and I believe they have done a great job creating these beautiful Art Deco rooms with modern facilities keeping in with the overall style of the hotel. Other facilities like the pool, spa, deck, restaurant and bar were all great. I found the staff to be helpful and friendly. WiFi connectivity in the room was free and signal was strong. Whether business or pleasure, i recommend this hotel.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew M, Guest Relations Manager at Hotel Shangri-La Santa Monica, responded to this review, April 9, 2013
Hello Nick C -

We look forward to welcoming you back soon! So glad you enjoy the hotel and her Art Deco design!

Sincerely,
Matthew
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Shangri-La Santa Monica

Address: 1301 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Santa Monica
#9 Luxury Hotel in Santa Monica
#10 Family Hotel in Santa Monica
#13 Romantic Hotel in Santa Monica
#16 Business Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Shangri-La Santa Monica 4*
Number of rooms: 71
Official Description (provided by the hotel):
Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more   less 
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Also Known As:
Hotel Shangri La Santa Monica

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