My room was really small and it had a handicapped equipped bathroom (like in a public toilet) which takes away from the enjoyment, I was surprised they gave me that room as the Hotel was pretty empty. In addition the walkway from entrance door to bed area was so narrow that a wheelchair could in my opinion hardly ever fit. It is so narrow that my luggage would not fit and I had to cramp it to my bedside. So narrow tat if you hang your cloths you could not access the safe anymore. Also the WIFI was extremely weak so Skype would not work, Internet via cable connection did not work either so I had to go to the Starbucks nearby to get proper reception.
Bed was above average and the room kept clean; employees very friendly and helpful.
In the hotel restaurant I had to wait 45 minutes for my breakfast and was charged 18% tip anyways, no choice to express your opinion via tipping, they just charge you. (We were only 3 parties in the restaurant) Thus I only went there the first day and later I went to Starbucks so i would get both speedy service and internet.On the positive side the location is good.
I will not go again.
- Official Description (provided by the hotel):
- Overlooking the Pacific since 1939, Hotel Shangri-La is a dramatic beacon of Art Deco beauty, Hollywood allure, and Los Angeles history. Perched on a high bluff, mere steps from the beach, this timeless Santa Monica boutique hotel has undergone a meticulous $30 million redesign -- promising you an idyllic haven of rejuvenation. ... more less
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- Also Known As:
- Hotel Shangri La Santa Monica