Don't get me wrong. The resort is nice quaint clean and relaxing and stones throw to Santa Monica beach. It's just not a 4/5 star resort. Front desk staff was good not great. Concierge too. Same goes for spa. 1 Pico restaurant was a good experience but other restaurant on property was a big disappointment for late dinner. Rooms are on small side but w nice baths. Overall I prefer the Fairmont Miramar nearby.