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“had an amazing dinner” 4 of 5 stars
Review of Shutters on the Beach

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Shutters on the Beach
5.0 of 5 Hotel   |   1 Pico Blvd., Santa Monica, CA 90405   |  
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Hotel website
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Hotel amenities
Special Deal
Free breakfast with your stay
Ranked #12 of 34 Hotels in Santa Monica
Vancouver Island, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
“had an amazing dinner”
4 of 5 stars Reviewed February 6, 2013

we did not stay at the Hotel - but we had an amazing meal in their restaurant- service and quality excellent- 6 of us dined- everyone raved about their meal- i bit pricy if you are on a budget- but sitting at the window- watching the sun go down over Santa Monica beach- cant beat it

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Service
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811 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
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Staffordshire united Kingdom
Top Contributor
72 reviews 72 reviews
16 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 2, 2013

Went there for a family lunch we had a table overlooking the beach the service and food were
Excellent quite expensive but for a special occasion well worth a visit on arrival your car is valet parked something the Americans do well .

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Colchester, United Kingdom
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 33 cities Reviews in 33 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 30, 2013

I rarely give Excellent ratings, and only when deserved. Shutters on the Beach really is excellent in every way. From the moment we left our taxi in the foyer area we were treated so well by the staff, who were friendly, helpful, on-point efficient and attentive. The lobby is a great room with comfortable furniture, views of the sea, and open fire-places. It always had a great atmosphere and early evening was a buzz with live music. Our room was fantastic, whilst perhaps on the small size, it had everything we needed, the furniture and styling was attractive, and it had a huge and high bed piled with many pillows and cushions with a big flat screen TV opposite. The bed was amazingly comfortable.. The bathroom was great with fantastic shower, huge spa bath and separate toilet area. Good bathroom products, (and option to purchase other fancy products too). We had a small patio terrace area too. The hotel has a really fantastic location right on the beach, as the name suggests so correctly. Short walk to 3rd St promenade shops bars and restaurants. The pool deck area was very quiet when we were there, nicely sheltered from the wind, so a real sun-trap. I didn't use the pool itself, but the sun-loungers were very comfortable and they were plentiful. Twice we were the only guests using the pool area - I guess it is much busier in the summer months though. We used the complimentary business centre to check-in flights home - perfect a choice of Mac or PC with printer and bowls of sweeties. Free Wifi throughout the hotel - as it should be. Loved Santa Monica, and would be so happy to come back to Shutters on every future visit.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mexico City, Mexico
Top Contributor
93 reviews 93 reviews
80 hotel reviews
Reviews in 41 cities Reviews in 41 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed January 30, 2013

Nice stay, but disappointing in some areas of service, mostly front desk. Training and etiquette needs reinforced.
Incorrect information about items given at check in, upon check out the agent was drinking a green health drin of sorts, as when I walked up she was drinking through a straw then put it down beside her to check me out. Seems they are getting more lax on attitude and really taking the Santa Monica casual attitude a little to far. Overall only OK this trip,

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New York City, New York
Top Contributor
341 reviews 341 reviews
122 hotel reviews
Reviews in 126 cities Reviews in 126 cities
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed January 29, 2013

I have stayed at Shutters several times and am always a bit underwhelmed by the hotel. In terms of architecture and design, it is a very clever use of valuable real estate. It is almost impossible to realize that the vast majority of rooms are actually across the street. This means several elevators, some long treks, and rooms with a mere glimpse of the water,

The rooms are very clean and beachy and are all bed and bathroom. To give the interior (and spacious) bathroom light, is has a large frosted window into the bedroom. The door to the toilet is louvered and the door to the whole thing is a slider, so there is precious little soundproofing. Every nighttime flush or glass of water is likely to wake up a companion.

The bed is very high from the floor and my child could not climb in without help. Even I practically had to take a running start. Eleven pillows and luxurious linens.

Lobby jazz at night was nice unless you wanted to talk, and weaving through the crowd is not easy. Parking is all by valet since entrance is tiny. Some mildly famous people seem to always be there.

The food is good, expensive, and also sometimes hard to obtain if crowded. While it seems family friendly I think the location is, but not so much the hotel. With a myriad of stairs and elevators, a confusing and multipurpose lobby, and a staff used to dealing with affluent adults, kids get lost in the shuffle. Few rooms have two beds. This is more of a couple's destination.

For an expensive waterfront getaway Shutters is fine for a few days. I'll be back in Santa Monica soon for a longer stay, though, and will stay someplace less complicated but equally nice.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksville
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 28, 2013 via mobile

Cape cottage type of atmosphere in a luxury hotel. Great menu with delicious fresh food along with great customer service. The lounge has original drinks that would appease anyone's palate. Enjoyed my stay very much. With that said, there were a few things I would like to see done. Venus type razors for women along with toothpaste in the toiletries cabinet. The hallway had an odor with carpets that could be replaced due to wear. I expect more for the price I paid there! The first room I had leaked water from the some type of plumbing from the tub. I would think this would be noticeable when cleaning as it puddled on the edge of the tub next to the wall. Other than that I enjoyed my stay there and the staff were professional and friendly.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Irvine, California
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 23, 2013

I stayed in room 541, which is a standard guest room facing north with a partial view of the Santa Monica pier. The room was comfy and had a beach cottage vibe. Without doubt, this was the most comfortable hotel bed I've ever slept in. I really cannot stress enough how comfortable the bed was (I'm apparently not alone, as the mattress is available for purchase on the hotel's website). Bed linens and towels were top notch. Service was consistently outstanding and I felt truly pampered. The hotel has an terrific restuarant (One Pico) and is walking distance from other great dining choices. My sole critical note is that the hotel charges for every possible ammenity: internet (double charged each day since I use a laptop and a tablet), $30 for valet, $15 to rent a beach chair, etc. etc. That said, if you have the means, you will not be disappointed in your stay.

Room Tip: I stayed in room 541, which is a standard guest room facing north with a partial view of the Santa M...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shutters on the Beach

Address: 1 Pico Blvd., Santa Monica, CA 90405
Phone Number:
Location: United States > California > Santa Monica
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Santa Monica
#5 Business Hotel in Santa Monica
#7 On the Beach Hotel in Santa Monica
#7 Luxury Hotel in Santa Monica
#11 Romantic Hotel in Santa Monica
#17 Family Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shutters on the Beach 5*
Number of rooms: 198
Official Description (provided by the hotel):
Shutters on the Beach is more than just a spectacular place to stay, it’s the epitome of Southern California’s breezy lifestyle. This captivating hotel is located directly on the sand and within walking distance of the area’s biggest attractions including the Santa Monica Pier and hundreds of shops and restaurants. For business or pleasure, this quintessential beachfront hideaway is known as the place the high-profile go to be low-profile. ... more   less 
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Also Known As:
Shutters On The Beach Hotel Santa Monica
Shutters Beach
Shutters Santa Monica

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