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Shutters on the Beach: Traveler Reviews


Shutters on the Beach
Hotel class 5 of 5
Back to Shutters on the Beach
1 Pico Blvd, Santa Monica, CA 90405
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Traveler Reviews

72% Recommend
4.0 of 5 stars 157 reviews
Excellent
73
Very good
32
Average
17
Poor
20
Terrible
15
By trip type
All (157)
Business (15)
Couples (58)
Family (17)
Friends getaway (4)
Solo travel (8)
[ Date ] [ Rating ]
“Perfect Location”

Shutters on the Beach

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4 of 5 stars
londonbiztraveller 11 contributions
london
Jan 12, 2008
2/2 found this review helpful

Shutters could not be in a better spot. Its down next the boardwalk on the Venice side of Santa Monica pier. But not too close to Venice with all the 'entertaining and colourful' characters that place seems to cling onto.

Its a wooden framed place with an upmarket restaurant and and beachside place with a bar. There's also a bar at the reception level.

Its clearly also popular with LA residents which is slightly annoying in that I found it impossible to get a seat in the main bar area for the 2 nights I was there and had to reluctantly go downstairs to the very quiet beachside bar. Annoying for $600/night.

The rooms are relaxed and functional. Reasonably well equipped with a comfortable bed and a decent bath which I also mark a plus.

The staff have that classic LA 'I only work here between acting jobs' vibe although I am sure some of them were not in fact actors at all, its just an aura you pick up from living here. But they were polite and attentive if at times slightly slow to pick up on requirements.

The restaurant menus were actually pretty uninspiring and the food was OK but nothing at all to get excited about. I'd eat out.

There's also a small pool but once a couple of people were in it it was 'full'. There's a nice decking area for sunbathing in front of the pool facing the beach.

Anyway, a pleasant enough place to stay--much nicer for instance than the Peninsula in Beverly Hills where I was recently, which has the bling factor but if you do not have a car you're in trouble. Here part of the fun is that everything is walkable.

As good as but no better than The Huntley in my view. Which is also in Santa Monica but no on the beach but nearer to the night action.

  • Date of stay January 2008
  • Member since January 16, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $586 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great interior design!”

Shutters on the Beach

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5 of 5 stars
AvonTravler 15 contributions
Avon, CT
Jan 4, 2008 | Trip type: Couples
1/1 found this review helpful

Shutters exceeded our expectations - the rooms are truly the best hotel rooms we have EVER stayed in (and that includes Four Seasons and Ritz's all over the globe). The rooms truly make you feel at home - hardwood floors, real books, and a very spacious layout. The overall feel of the hotel is great as it is situated right on the beach in Santa Monica and a short walk to the pier and 3rd street shopping area.

While this is now one of our most favorite hotels, it does have a few flaws - the housekeeping staff must be understaffed, because they never cleaned our room until sometime after 2:00 each day - rare for a 4.5 to 5 star hotel. Additionally, the pool is very small - I can only imagine what the pool area must be like during the peak summer season.

There are two restaurants at the hotel and both had great food and service. Pricey as expected from a high-end hotel however.

  • Liked — Rooms / interior design
  • Disliked — Maid service
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay January 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Older travelers, Great pool scene, Pet owners
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $586 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Attitude Central”

Shutters on the Beach

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4 of 5 stars
ShawChicago 4 contributions
Chicago
Jan 2, 2008 | Trip type: Business
1/1 found this review helpful

Sure, the locations great, the foods great and the rooms are lovely, but NEVER stay at Shutters for business. Things like faxes and Fedexes-forget it. I called down to check on something and the reception desk said there was nothing for me, when there was-on several occassions. When something WAS found, it took the bellman 1/2 hour to bring it to my room.
The service is slow, unreliable and there is way too much attitude, business or not.
It's just not all that cool, but yes, you might see a star or two-or at least spend like one.

  • Liked — cushy rooms
  • Disliked — service
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
  • Date of stay February 2006
  • Visit was for Business
  • Age group 35-49
  • Member since October 06, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Older travelers
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
  • I selected this hotel as a top choice for Beach / Sun, Business meeting / Event, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $586 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Hotel”

Shutters on the Beach

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5 of 5 stars
MickeyHertford 3 contributions
Hertfordshire, England
Jan 1, 2008 | Trip type: Couples
1/1 found this review helpful

Shutters is a really lovely hotel which is situated in an amazing position right on the beach at Santa Monica.

The ambience in the hotel in very chic but laid back.

The rooms are beautiful and the beds very confortable.

We would go back every year!

  • Liked — The location
  • Disliked — The cost to hire cycles - dont do it! Go down the road to hire them!
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay September 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since January 21, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Pet owners, Families with young children
  • I selected this hotel as a top choice for Beach / Sun, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $586 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“an amazing place to relax”

Shutters on the Beach

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5 of 5 stars
snowsfieldsUK 15 contributions
London
Dec 6, 2007 | Trip type: Couples
2/3 found this review helpful

I was so glad I booked this hotel for a short stopover in LA. My room was upgraded to a suite which was amazing, with huge rooms and a total of 3 balconies overlooking the beach and pier. The spa services are first class, exactly what was needed to get over the jetlag. It's not at all cool/cutting edge, but for a cosy/comfortable place to totally relax, I haven't stayed anywhere better in the US.

  • Liked — luxurious on every level
  • Disliked — quite pricey, but worth the spend
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay December 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d113252?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $586 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Shutters on the Beach Also Known As

Address: 1 Pico Blvd, Santa Monica, CA 90405