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“Valentines Family Trip” 4 of 5 stars
Review of BEST WESTERN Plus Big America

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BEST WESTERN Plus Big America
3.0 of 5 Hotel   |   1725 N Broadway, Santa Maria, CA 93454-1927   |  
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Ranked #1 of 19 Hotels in Santa Maria
Lancaster, United States
2 reviews
2 helpful votes 2 helpful votes
“Valentines Family Trip”
4 of 5 stars Reviewed February 18, 2014

We came to Santa Maria to attend a PCPA performance of Hamlet for Valentines day weekend, so we stayed at this hotel because it was close to our daughter (she is a student at the school). The rooms are spacious and include a mini fridge, sink, and microwave. I especially like the added vanity seating area in the bathroom near the closet. The pool is open all night, and is heated, perfect for our 10-year old. The only down-side was the breakfast. We got there at 9am, and it seemed that all of the food was cold...the warmers were not on. Also there was a banquet room right next to the seating area with the door open, so we had to sit there listening to their conference - probably should keep those doors closed - kind of an uncomfortable experience. Also, the restaurant next door is ok...if you don't mind burned food, and also it was very dingy looking and dirty in there. I didn't think it reflected the Best Western very well. We are glad we chose NOT to have our Valentine's dinner there - We won't eat there again.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, February 24, 2014
Dear Kathleen W,


Thank you for your review. We first would like to apologize about our breakfast food being cold as well as the meeting that was happening right next to you. The meeting room door should have been closed. We are happy to hear, though, that you enjoyed your room as well as our heated swimming pool. We hope to see you again soon.



BEST WESTERN PLUS Big America Management and Staff
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311 reviews from our community

Traveler rating
    159
    99
    35
    12
    6
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Dimas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

This hotel was wonderful, it is clean and is a great price. The room was AWESOME. I am already looking at dates when I can return and explore other areas of the Central Coast and I will book my stay with Best Western for sure

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, February 24, 2014
Dear Erin O,




Thank you for your review. We are happy to hear you enjoyed your stay with us. We hope to see you again soon. Also, keep in mind that our knowledgeable staff can recommend to you some Central Coast areas to explore.





BEST WESTERN PLUS Big America Management and Staff
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Simi valley, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 14, 2014

As usual, my stay at this BW was great. Upgraded to a suite! The staff are helpful, the rooms are always tastefully decorated and clean. No gluten free breakfast yet, but I will not be surprised when they do.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, February 24, 2014
Dear Kathleen A,



Thank you for your review. We are happy to hear you enjoyed your stay with us. We appreciate your kind comments. We hope to see you again soon.



BEST WESTERN PLUS Big America Management and Staff
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Paso Robles, California
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 6, 2014

Beautiful rooms and service but the outside is dirty and there is a main street very close. The area is a bit seedy to say the least. Vacationing in Santa Maria is not advised. For an overnight for business it's a nice hotel. The restaurant is really bad.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
French Gulch, California
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 25, 2014

Great place to stay close to 101. Great customer service friendly and had lots of suggestions for food and things to do. Also helped with directions. Place was clean and large rooms. Furniture a little worn and dated but was comfortable and laid out well. Will stay here again when I'm back down on Business

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, February 3, 2014
Dear Lynne J,



Thank you for your review. We are happy to hear you enjoyed your stay with us. We do apologize that the furniture was 'a little worn and dated.' We hope to see you again soon.





BEST WESTERN PLUS Big America Management and Staff
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Menlo Park, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 21, 2014

Santa Maria is about half way between Menlo Park and LA, and we have stayed at the Best Western in Santa Maria many times over the last 10 years. It is always clean, comfortable, cost effective and the staff are always helpful, kind and happy. A real good place to stay. If you are going to visit Solvang, this would also be great place to stay as it is not very far..

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, February 3, 2014
Dear A TripAdvisor Member,



Thank you for your review. Thank you for staying with us for the past 10 years. Your loyalty is appreciated. We are happy we are able to accommodate you. We hope to see you again soon.




BEST WESTERN PLUS Big America Management and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lodi, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 15, 2014

This hotel is average. When looking for a place to stay on our first visit to Santa Maria, I did not know that this hotel is on the north side, not the best area of the town. The room was ok. The bathroom needs updating with the wallpaper which was in poor condition. The table looked like it was wiped with a wet, dirty cloth leaving stains - not very nice. Since it was on the north side, lots of commercial trucks were parked in the parking lot, leaving not much room to navigate.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Big America

Address: 1725 N Broadway, Santa Maria, CA 93454-1927
Phone Number:
Location: United States > California > Santa Maria
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 19 Hotels in Santa Maria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Plus Big America 3*
Number of rooms: 106
Official Description (provided by the hotel):
Whether you are traveling on business or traveling for pleasure the Best Western PLUS Big America hotel in Santa Maria , California has something to offer for everyone. Located between Santa Barbara and San Luis Obispo , the Big America hotel in Santa Maria offers its guests many luxuries for an affordable price. Join us in our lobby every morning for a complimentary, deluxe continental breakfast, and while you are eating your breakfast help yourself to a couple of complimentary newspapers.Our Santa Maria hotel rooms have been called by many “the best hotel rooms in Santa Maria ” because of the size of the rooms and the cleanliness of the rooms. Each of our Santa Maria hotel rooms contains a mini refrigerator, microwave, iron and ironing board, coffee maker, cable TV, air conditioning, wet bar, voice mail, and each room is equipped for High Speed Internet Access, both hard wired and wireless. Santa Maria is known for its Santa Maria style barbecue and the Big America hotel is close to many fine restaurants, and the meals they usually serve are big, so there are bound to be leftovers. We also have a restaurant located on the premises, which is called Francisco's Country Kitchen. We keep on hearing good things about the food, so why not give it a try. The microwave and mini refrigerator would come in really handy if you are looking for a midnight snack.Our Santa Maria hotel has rooms that can accommodate just about anyone. ... more   less 
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Also Known As:
Best Western Plus Big America Hotel Santa Maria
Best Western Santa Maria
Santa Maria Best Western

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