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“Good Choice For Location” 3 of 5 stars
Review of BEST WESTERN Plus Big America

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BEST WESTERN Plus Big America
3.0 of 5 Hotel   |   1725 N Broadway, Santa Maria, CA 93454-1927   |  
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Ranked #2 of 20 Hotels in Santa Maria
Certificate of Excellence 2014
Beverly Hills
Top Contributor
67 reviews 67 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
32 helpful votes 32 helpful votes
“Good Choice For Location”
3 of 5 stars Reviewed April 25, 2013

good, bad, ugly. it is a motel...it is santa maris. that's the starting point. no high expectations and it delivered just that.

spacious suite and large clean bathroom. great for families as it has a sofa bed and two tv sets. the remote did not work in from room. the bedroom was very quiet. one of the best beds i have slept on in ANY hotel. actually pulled the sheets off in the morning to see who made it. slept amazingly well. just some of the details in the room needed work.

breakfast was ok. decent choices. too few tables for guests to dine when sold out on weekends. lots of table-sharing.

front desk did not recognize me as diamond-level member. front desk staff not the sharpest at check in or check out.

Room Tip: take 2nd floor for a quieter stay.
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, April 30, 2013
Dear Sam E,


Thank you for your review. We first would like to apologize for not recognizing you as a Diamond reward member. We also would like to apologize for the sparse seating in the lobby during breakfast. We also would like to apologize that the TV remote did not work. We are glad to hear, though, that your room was quiet and that the bed "was one of the best beds you've ever slept on in a hotel.' We hope to see you again soon.



Best Western Plus Big America Management and Staff
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376 reviews from our community

Traveler rating
    190
    128
    38
    13
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • German first
  • Italian first
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English first
Buena Park, California, Usa
1 review
4 of 5 stars Reviewed April 15, 2013

Great hotel, nice breakfast. Only problem was the internet service did not work in our room and we had to go to the lobby for a connection. Had trouble with the room key too. Had to have it reset. Just minor issues.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, April 16, 2013
Dear marielex1,


Thank you for your review. We would like to apologize about the Internet connection in your room. We work diligently in getting each guest a fast and secure Internet connection. We would also like to apologize about the room key. Thank you for the kind compliments on our hotel and our breakfast. We hope to see you again soon.


Best Western Plus Big America Management and Staff
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Orange, California
1 review
5 of 5 stars Reviewed April 9, 2013

Our two rooms were spotless, the staff was kind and extremely professional, special requests were met cheerfully and immediately, and the food at breakfast was excellent. We loved the large rooms and their very functional layout. Although we were visiting family in Solvang, it was well worth the 30 minute drive to Santa Maria to stay at this facility. We appreciated the much more reasonable cost of the rooms as well as all the amenities that were included.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, April 16, 2013
Dear pattyhartley9,


Thank you for your review. We are glad you enjoyed your stay, and we appreciate the kind compliments. We are also happy to hear that we were 'worth the 30 minute drive from Solvang.' We hope to see you again soon.



Best Western Plus Big America Management and Staff
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Eureka, CA
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 8, 2013

Santa Maria's main drag is Broadway and it can appear less than inviting. But the Best Western Big America was quite nice and a great deal. The place is spotless even if the furnishings are a just a little used looking. The staff is very friendly and over the top helpful. You feel safe and secure and the rooms open out rather than into an interior corridor. Best of all they take pets with no extra charge compared to the Santa Maria Inn down the street that charges $50 extra. Very nice free breakfast.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, April 9, 2013
Dear bitman,


Thank you for your review. We are happy to hear you enjoyed your stay. We take pride in our hotel and do our best to keep it spotless. Thank you for your compliments on the front desk staff. They work hard, trying to accommodate each guest. We hope to see you again soon.


Best Western Plus Big America Management and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 31, 2013

We stayed here after visiting Solvang on a trip from L.A. up the coast. It was much cheaper than staying anywhere near Solvang during the weekend, and it is only about a half hour away. It is motel style with all of the rooms opening to the parking lot area. My only complaint was that the room smelled like bleach when we first got there. The shower had exceptionally good water pressure, and was the highlight of the stay. Everything else was good for the price and the room had everything we needed.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, April 3, 2013
Dear Brbnkseaj,


Thank you for your review. We first would like to apologize that your room smelled like bleach when you first entered your room. We are happy to hear, though, that you found the water pressure from the shower to be exceptional. We are glad you enjoyed your stay, and we hope to see you again soon.



Best Western Plus Big America Management and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 25, 2013 via mobile

Room size was amazing. Twice the size of conventional rooms. The bathroom was also "super sized" with a separate toilet cubicle. There was also a nice dressing table in the bathroom.
Bed was very comfortable.
There was a hot tub and pool which were very nice...the hot tub temperature was perfect.
Breakfast was very good lots of choice and plenty of it!

Cannot fault this place!

Stayed March 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, March 26, 2013
Dear JAY B,


Thank you for your review. We are glad to hear you enjoyed your stay with us. Thank you for the kind compliments regarding our guest rooms and guest bathrooms. We are also pleased you were able to enjoy our heated swimming pool and spa. Thank you for the compliments on our deluxe, continental breakfast. We hope to see you again soon.



Best Western Plus Big America Management and Staff
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Oslo, Norway
Top Contributor
68 reviews 68 reviews
56 hotel reviews
Reviews in 45 cities Reviews in 45 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 24, 2013

The hotel is ok and I enjoyed the stay, but the hotel looks better even on the pictures than in reality. The mirrors in the rooms makes them look much bigger than they are. The pool is also both smaller and shallower than the impression you get from the pictures.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Big America

Address: 1725 N Broadway, Santa Maria, CA 93454-1927
Phone Number:
Location: United States > California > Santa Maria
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Santa Maria
#1 Family Hotel in Santa Maria
#1 Romantic Hotel in Santa Maria
#3 Business Hotel in Santa Maria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Plus Big America 3*
Number of rooms: 106
Official Description (provided by the hotel):
Whether you are traveling on business or traveling for pleasure the Best Western PLUS Big America hotel in Santa Maria , California has something to offer for everyone. Located between Santa Barbara and San Luis Obispo , the Big America hotel in Santa Maria offers its guests many luxuries for an affordable price. Join us in our lobby every morning for a complimentary, deluxe continental breakfast, and while you are eating your breakfast help yourself to a couple of complimentary newspapers.Our Santa Maria hotel rooms have been called by many “the best hotel rooms in Santa Maria ” because of the size of the rooms and the cleanliness of the rooms. Each of our Santa Maria hotel rooms contains a mini refrigerator, microwave, iron and ironing board, coffee maker, cable TV, air conditioning, wet bar, voice mail, and each room is equipped for High Speed Internet Access, both hard wired and wireless. Santa Maria is known for its Santa Maria style barbecue and the Big America hotel is close to many fine restaurants, and the meals they usually serve are big, so there are bound to be leftovers. We also have a restaurant located on the premises, which is called Francisco's Country Kitchen. We keep on hearing good things about the food, so why not give it a try. The microwave and mini refrigerator would come in really handy if you are looking for a midnight snack.Our Santa Maria hotel has rooms that can accommodate just about anyone. ... more   less 
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Also Known As:
Best Western Plus Big America Hotel Santa Maria
Best Western Santa Maria
Santa Maria Best Western

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