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“Great spot for a visit to the central coast” 5 of 5 stars
Review of BEST WESTERN Plus Big America

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BEST WESTERN Plus Big America
3.0 of 5 Hotel   |   1725 N Broadway, Santa Maria, CA 93454-1927   |  
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Ranked #1 of 19 Hotels in Santa Maria
Ventura, CA
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great spot for a visit to the central coast”
5 of 5 stars Reviewed January 7, 2013

Spent the night at this location because of it's proximity to Nipomo and Jocko's restaurant. Very pleasantly surprised by the friendly greeting, suggestions for what to see and do in Santa Maria and the other local area, and most importantly the room. We had a king bed room that was spacious, clean, and comfortable. The layout of the bathroom was great with a sink and vanity, makeup table, shower/tub combo, and a separate room for the toilet. Lighting throughout the room was good for reading.

Breakfast was included, and my husband can't wait to find other Best Western Hotels with the "make your own waffle" set up.

You get everything you would expect and more for their low price. We will stay here again in the future.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, January 10, 2013
Dear Lynn W,

Thank you for your review. We are happy to hear you enjoyed your stay. Thank you for your kind comments about our staff and our rooms, as well as our bathrooms. Thank you for commenting on the lighting in the room. We are glad to hear you enjoyed our complimentary, deluxe continental breakfast. We hope to see you again soon.


Best Western Plus Big America Management and Staff
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321 reviews from our community

Traveler rating
    162
    106
    35
    12
    6
See reviews for
92
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43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles, California
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 2, 2013

I have stayed at the BW in Santa Maria several times and each time I have been completely satisified with the hotel stay. The staff is super friendly and accomodating. The rooms are neat and clean. Their continental breakfast is simple but it is good. I would certainly recommend the BW Santa Maria.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, January 10, 2013
Dear dinat99,


Thank you for your review. Thank you for your loyalty and continued support. We really appreciate your business. Thank you for your kind comments about our staff and our rooms. We all work hard to ensure that every guest has a pleasant stay.


Best Western Plus Big America
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London, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed December 29, 2012

Well can not say much. Booked via booking.com. We turned up to realise that front house at Big Western did not even have our booking! Someone forgot to check and transfer.

The Front Office member would not even offer any sort of customer service, by offering for us to use their Internet so we could check the details. No coffee or even water was offered even though he could see we had been on the road.

No doubt we promptly left and found another place to lay our head for the night:)

Room Tip: Area seemed very run down.
See more room tips
  • Stayed August 2012, traveled with family
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lalinde, France
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 24, 2012

Driving from San Francisco to Los Angeles on our Road trip / Holiday, We stopped here for one night, On arrival the staff were very friendly and helpful,
the room was well equipped and a Big comfortable bed, my wife loved the bathroom which was clean and large for a hotel chain don't know if this is the same in all Best Western Plus hotels as this is our first visit to them but would use them again when visiting the US

Breakfast is very good and included in the price

Highly recommend

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, January 10, 2013
Dear Steve C,


Thank you for your review. We are happy that we were able to accommodate you on your road trip. Thank you for commenting on our friendly staff as well as our rooms. We hope you were able to see what you wanted to see when visiting the U.S., and we hope to see you again soon.


Best Western Plus Big America Management and Staff
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Glendora, California
1 review
5 of 5 stars Reviewed December 20, 2012

Upon arrival early that evening it started to rain and it was predicted to continue heavily through out the night. Elaine Twitchell, The Sales Manager was walking out the door leaving for night. She inquired if there was anything she could do to make our stay more enjoyable. I told her we had come up from the Los Angeles area on “Touring Type Motor Cycles” as we usually do a few times a year to have dinner at Jockos Steak House. Kidding, I asked if she could drive us to dinner at 7:00 pm and then come back and pick us up. Or give me the number of a local taxi service. She said they were short handed this evening but let me see what I can do. As I was checking in a few minutes later she introduced me to Max Tucker who just happens to be the General Manager who asked me what time we wanted to go and gave me his cell # to call when we were ready to come back.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, January 10, 2013
Dear Chuck P,


Thank you for your review. We are happy to hear you enjoyed your stay with us, and we are happy we were able to get you to Jocko's. We do our best, even if it means going above the call of duty, to make our guests happy. We hope to see you again soon.



Best Western Plus Big America Management and Staff
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Westlake Village, California
Top Contributor
81 reviews 81 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 17, 2012 via mobile

I honestly can't understand giving this hotel any negative comments. We came to the area for wine tasting. We worked our way up Foxen Canyon and had made reservations at this hotel for one overnight. The lobby is lovely (not that I really care about lobbies:)....desk staff friendly and helpful. Our room was large, clean and comfortable (#136). We had a great dinner at Shaws nearby, and had a comfortable nights sleep. It was a cold night...heater worked great and blankets were sufficient. The included breakfast was appreciated...waffles, biscuits and gravy, breakfast burritos. Check out easy and I would definitely stay here again while in the area. We travel a lot on weekends...we live near Malibu and love road trips driving up the coast ....Best Western is value, with a safe , enjoyable stay.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BW_Santa_Maria, Manager at BEST WESTERN Plus Big America, responded to this review, December 18, 2012
Dear Gamyleigh,


Thank you for your review. We appreciate the kind comments and we are glad you enjoyed your stay. We are also happy that you were able to visit the local wineries, and that you were able to enjoy some Santa Maria style BBQ at Shaw's. Santa Maria is known for its BBQ and its wineries. Thank you for your compliments on our breakfast. We are happy you enjoyed it. We hope to see you again soon.



Best Western Plus Big America Management and Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Plus Big America

Address: 1725 N Broadway, Santa Maria, CA 93454-1927
Phone Number:
Location: United States > California > Santa Maria
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 19 Hotels in Santa Maria
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Plus Big America 3*
Number of rooms: 106
Official Description (provided by the hotel):
Whether you are traveling on business or traveling for pleasure the Best Western PLUS Big America hotel in Santa Maria , California has something to offer for everyone. Located between Santa Barbara and San Luis Obispo , the Big America hotel in Santa Maria offers its guests many luxuries for an affordable price. Join us in our lobby every morning for a complimentary, deluxe continental breakfast, and while you are eating your breakfast help yourself to a couple of complimentary newspapers.Our Santa Maria hotel rooms have been called by many “the best hotel rooms in Santa Maria ” because of the size of the rooms and the cleanliness of the rooms. Each of our Santa Maria hotel rooms contains a mini refrigerator, microwave, iron and ironing board, coffee maker, cable TV, air conditioning, wet bar, voice mail, and each room is equipped for High Speed Internet Access, both hard wired and wireless. Santa Maria is known for its Santa Maria style barbecue and the Big America hotel is close to many fine restaurants, and the meals they usually serve are big, so there are bound to be leftovers. We also have a restaurant located on the premises, which is called Francisco's Country Kitchen. We keep on hearing good things about the food, so why not give it a try. The microwave and mini refrigerator would come in really handy if you are looking for a midnight snack.Our Santa Maria hotel has rooms that can accommodate just about anyone. ... more   less 
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Also Known As:
Best Western Plus Big America Hotel Santa Maria
Best Western Santa Maria
Santa Maria Best Western

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