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“Very Comfortable...” 4 of 5 stars
Review of Holiday Inn Santa Maria

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Holiday Inn Santa Maria
3.0 of 5 Hotel   |   2100 North Broadway, Santa Maria, CA 93454   |  
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Ranked #8 of 19 hotels in Santa Maria
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Very Comfortable...”
4 of 5 stars Reviewed November 8, 2012

I enjoyed my stay here very much. I had a nice, large room on the second floor. Most comfortable bed I've had at a Holiday Inn. Very nice kitchenette and excellent shower. There were some incredibly loud guests around my room, but after turning on the very nice air conditioning unit, their noise was totally blocked out. WiFi could have been faster. Quality of bed made up for absolutely everything, though.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 people have reviewed this hotel

Traveler rating
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42
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Melbourne, Australia
Top Contributor
60 reviews 60 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 7, 2012

Stayed here for just one night on our way back to LA. Our large room equipped with small kitchen was fantastic, the bed was comfy and the reception staff were friendly and efficient. I took advantage of the guest laundry which was clean and cheap (just $1.25 per wash). Not really close to the town centre but only a 5 minute drive away. Highly recommended.

Room Tip: Rooms at the back of the hotel not facing the freeway are most likely quieter.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salinas, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 3, 2012 via mobile

Rooms are Huge, very comfy beds and pillows, bathroom is awesome, ver very spacious, our room had a small kitchen, coffee, plenty of towels, the staff very friendly, I always stay at Holiday inn, will stay here again.

Stayed September 2012, traveled with friends
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Cambria, California
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed September 29, 2012 via mobile

One towel in the bathroom for two ppl. Asked for more but never got them. Very old furniture and kitchen set up. Rough linens. TV very fuzzy on all channels. BUT...Clean, great front desk staff. Safely located. Close to the park and Boomers.

  • Stayed September 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Santa Maria, responded to this review, October 24, 2012
Dear Vespagal27,

Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. We appreciate your nice comment regarding cleanliness and our front desk.

However, It sounds like we fell below your expectations especially on the date furniture and the limited bathroom towels. We will look into this. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 24, 2012

Nice hotel just off the 101, so its easy to get to. Rooms are spacious and all have kitchenettes in them. Pool is nice and big. NIce thing was we left our pillow and they mailed it to us. Rooms that overlook the pool during busy season can be a bit noisy. If your looking for a good steak house, Jockos is just up 101N. See my review regarding this steak house.

Room Tip: Away from pool for less noIse.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 19, 2012

We stopped for a night at this hotel on our way to Santa Barbara. This is a clean hotel and the staff was very polite and helpful. The room had a kichnette which we did not need.

What we did need was another bed since I had asked for two queen beds in the room. We got a "suite" which contained one very uncomfortable queen bed and a sofabed. When the sofabed was opened, we could not get across the room at all. The room was depressing and I am glad that we did not have to stay there more than one night.

We did make use of the pool although it was cold outsite, the jacuzzi was great after a day of traveling.

Room Tip: Ask for a high floor that does not face the highway
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  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Santa Maria, responded to this review, October 6, 2012
Dear R L,

Thank you very much for taking the time to share your comments online. I am delighted you found our hotel clean, our staff very polite and helpful and that you liked the jacuzzi. My apologies you were not satisfied with your room accommodation. We will use your comments to improve our efforts. We all hope that we will have the opportunity to host you again on a future visit.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Beach, Oregon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 6, 2012

When we arrived, the front desk wasn't busy at all. The lady checking me in was snippy and rude. No smile, no thank you, have a good stay, nothing. We get up to our room and the hall light in the room didn't work, nor did the wall plug by the desk, so therefore the desk lamp couldn't work either. I realized I needed a password for the internet, you know the one that should have been written in the folder the key cards were in, so I sent my daughter down to get it. Again, the front desk lady was rude. We had booked ahead, they were told it would be 3 people, we go in the bathroom and there was only ONE bath towel, so again, down to the front desk, more rudeness. The lamp between the beds was disgustingly dusty. My son flopped on his bed, the mattress moved and two rodent droppings here revealed between the mattress and box spring! There was also a brown smear on his sheet when he pulled back the duvet. I asked for a different room, that didn't happen. Miss Attitude at the front desk did finally send up clean sheets, but WE had to put them on the bed.The breakfast bar had what appeared to be milk spatter that hadn't been wiped off in who knows how long. This last bit is knit picky, but I will mention it anyway. Yes, there is a "kitchenette", however, the microwave was literally 26 years old (sticker inside), no turn table and didn't work right. Also, the tiles in the bathroom had been broken and re glued more than once. There were dark stains (mold/mildew) from not being cleaned properly...Just really, really BAD.

Room Tip: Go to a different Hotel!
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Santa Maria

Also Known As:
Holiday Inn Santa Maria Hotel
Holiday Inn Santa Maria Hotel Santa Maria
Santa Maria Holiday Inn
Address: 2100 North Broadway, Santa Maria, CA 93454
Phone Number:
Location: United States > California > Santa Maria
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 19 hotels in Santa Maria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Santa Maria 3*
Official Description (provided by the hotel):
Nestled between the palm tree lined city of Santa Barbara and the charming college town of San Luis Obispo you will find the peaceful Santa Maria Valley. Just ten miles from the beach and surrounded by vineyards, the Holiday Inn Hotel & Suites welcomes travelers from near and far.Fresh from a 3 million dollar renovation, the Holiday Inn continues a 51 year tradition of surpassing the expectations of even the most discerning traveler. We understand that there is no place like home, so to help you kick off your shoes and relax we offer kitchenettes, 37-inch flat screen TVs, free wireless/DSL and MP3 compatible radios. As the All America City makes its way up the list of prospective destinations, the Holiday Inn - Hotel & Suites strives to remain the #1 choice in hospitality. Our knowledgeable staff will proudly welcome you in to our family of Constant Caring Friends with award winning service and a smile.Portabella Bar and Grill draws from Santa Maria s BBQ Hall of Fame legacy, abundance of fresh produce, and seaside inspirations to offer up a true taste of the Central Coast. So enjoy the California lifestyle for a moment sit down with a glass of local wine and Relax, it s Holiday Inn. ... more   less 
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