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“VERY COMFORTABLE, WELL LOCATED” 4 of 5 stars
Review of Days Inn Santa Maria

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Days Inn Santa Maria
2.0 of 5 Hotel   |   839 E. Main Street, Santa Maria, CA 93454 (Formerly Americas Best Value Inn)   |  
Hotel amenities
Ranked #7 of 19 hotels in Santa Maria
Santa Fe, New Mexico, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“VERY COMFORTABLE, WELL LOCATED”
4 of 5 stars Reviewed December 19, 2013

This motel is very comfortable for seniors and centrally located! I am handdicapped and encountered no difficulties. I would recommend it to anyone.The price is especially attractive. This is great wine country

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilda C, Public Relations Manager at Days Inn Santa Maria, responded to this review, January 22, 2014
Dear Mr. Nic W,

Thank you for your feedback regarding your most recent stay at the Days Inn Santa Maria. We are happy to have made such a positive impact on you in all areas, including Location, Value and Service received. We hope that you continue to make the Days Inn your hotel of choice when coming to the area.

Sincerely,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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73 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Dallas, Texas
Top Contributor
187 reviews 187 reviews
23 hotel reviews
Reviews in 70 cities Reviews in 70 cities
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed December 6, 2013

The hotel is nothing out of the ordinary; clean, OK maintained, location good for overnight stop on a road trip. The breakfast normal.Price way up for drive-thru place like Santa Maria. I would have expected half what we paid as reasonable. I guess this is why the hotel was empty.

But the staff was terrific. Quick, polite, respectful. Very positive experience.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilda C, Public Relations Manager at Days Inn Santa Maria, responded to this review, January 22, 2014
Dear Valued Guest,

Thank you for taking the time to submit a review. We are greatful for your score of Excellent in the area of Customer Service. We strive to provide all guests with 100% Customer Service Satisfaction. Regarding your concerns please rest assured that we will review all your comments and work to improve in all areas stated. We hope to see you again in the future if you are ever in the Santa Maria area again. Thank you.

Sincerely,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 1, 2013 via mobile

Awful customer service!!! We are a family of 13, staying in 4 rooms, and we'd go for breakfast at 8, some of the items would be gone! Even though breakfast was supposed to be till 9:30! And when we approached the guy in charge, he'd joke and say we are too many or we were too late or we have taken everything! Considering the fact that we went over there on a holiday weekend, any professional hotel manager should provide enough according to the occupancy he has reservations for, coffee is horrible, they only have bananas for fruit, when we asked if they have another kind, the guy argued that it's easier because it doesn't require cutting or washing!!! So are oranges dude!!! There was only oatmeal, two kinds of cereal, mini muffins and Danishes, no toast or cream cheese or jelly or butter!!! I know you shouldn't expect much from a complimentary breakfast, but this was too bad! Housekeeping is clean, but not very courteous! They'd knock once and immediately open the door without waiting for a response. One of the days we couldn't get out of the room till 2, and when we asked them to come clean the room the guy who answered the phone argued with my husband saying it was too late and that all his housekeeping staff had already left. Despite the fact that I could see housekeepers cleaning other rooms and it makes no sense that check out is at 11 and the staff is gone by 2!!! They must be bionic to finish cleaning all rooms before then!! And when the guy finally agreed to have someone come clean "part" of the room, it was only because there was food spilled on one of the beds and the sheet had to be changed. So when we came back to the room at 8, we found the sheet changed, some new towels on the dresser, NOTHIG ELSE!!! Food spilled on the carpet wasn't vacuumed, bathroom was dirty, and the other bed wasn't done! We found a couple of ants on one of the beds afterwards. They have a card in the bathroom saying if we had forgotten toiletry items, we should contact the front desk as they have "a variety of sundry items". Let me tell u all the toiletries they the line, I do not recommend this place! I would not be staying there again!

  • Stayed November 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilda C, Public Relations Manager at Days Inn Santa Maria, responded to this review, January 22, 2014
Dear Valued Guest,

We want to take the time to thank you first for sharing your comments and concerns regarding your recent stay. Please be assured that your comments will be reviewed carefully and consideration will be placed on all areas of concern. We apologize for any inconvenience during your stay.

Sincerely,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farnham , surrey
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2013

Stayed here while we visted family in santa maria . check in was very smooth , made to feel very welcome by David (we think he should be manager !!) he was very helpful , room was great , good size bathroom with great shower . bed linen and towels were spotless could not fault , our room was cleaned every day . good size swimming pool as well ! breakfast was very fresh and lots of it ! The English ladies say thank you !

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilda C, Public Relations Manager at Days Inn Santa Maria, responded to this review, January 10, 2014
Dear Valued Guest,

Thank you for choosing the Days Inn during your visit to Santa Maria. Our staff is thrilled that we met and exceeded your expectations and level of satisfaction for our hotel. David is one of our best representatives and we thank you for naming him in your comments. We hope to see you again when your return to Santa Maria.

Sincerely,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsburg, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2013 via mobile

Room was clean, updated, and small. Everything looked nice and pretty new. We had a queen room, and there was not much extra space. Don't know what the double bed rooms look like. Location isn't the best, but its in an older motel area. Continental breakfast had a very limited selection, but was enough. Check-in was quick. AC was a little loud, but worked well. Overall, its a good value, especially if you are not planning on spending much time in the room.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gilda C, Public Relations Manager at Days Inn Santa Maria, responded to this review, October 29, 2013
Dear Valued Guest,

Thank you for choosing the Days Inn during your recent visit to Santa Maria. We apprciate the time that you took to submit a review on your experience at our hotel. We value all reviews and comments and we use them to always improve our hotel.

Sincerely,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Days Inn Santa Maria

Address: 839 E. Main Street, Santa Maria, CA 93454 (Formerly Americas Best Value Inn)
Location: United States > California > Santa Maria
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 19 hotels in Santa Maria
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Santa Maria 2*
Official Description (provided by the hotel):
Welcome to the all-new Days Inn Santa Maria! Fresh from a one million dollar renovation, the Days Inn Santa Maria boasts 50 beautifully appointed guestrooms with a modern flair and great style. Each room offers 32" Flat Screen TV, Microwave, Refrigerator, Coffee Maker, Iron and board. Get your day started with our complimentary continental breakfast served daily from 6am to 9:30am. Unwind from a long day in our heated outdoor pool or simply relax in your room and catch one of the latest movies in one of our four HBO Channels. Whether traveling on business or leisure you will find that the Days Inn Santa Maria is the best choice in comfort and value. ... more   less 
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