My husband and I stayed 2 nights at the Candlewood Suites this last weekend. We were visiting the Santa Ynez Valley on a wine tasting trip with another couple. My husband and I have made several trips to this region, as we love the central coast and all the the valley has to offer. We booked our reservation via Orbitz.com and were pleased with the rate for a 1 Queen bed suite. When we arrived, my husband went in to check in, while myself and our friends unloaded the car. My husband was almost finished with the check-in process , when I came in, with our friends following behind shortly thereafter. Our friends checked in after us, and told the employee that we were all together and would like to have rooms close by, if possible. She obliged, but seemed flustered. At the time I thought nothing of it, until we got to our room and started to unpack. We were given a handicapped room???? Now, neither my husband nor myself are handicapped in any way. We are both 30yrs old, in pretty good shape, and not in need of any kind of assistance. I would assume that a hotel should reserve these rooms for persons with disabilities, correct? I figured maybe it was just a mistake, but not that big of a deal. Then we went next door, before going to dinner, to hang out in our friends' room for a bit, and I was quite surprised! They're room was not a handicapped room, and was much nicer than ours! They had a leather recliner, a granite vanity in the bathroom, and a non-handicapped tub/shower. Ok, fine, I said, I'll just let it go. We returned from dinner, and my husband I then both learned that our shower was awful! Very little water pressure from the shower head and warm water, not hot. I never want to be the person to complain or switch rooms. If we had been staying for longer than 2 nights, I would have demanded a new room, but we sucked it up and dealt with what we were given. I truly believe that we were given this room as a result of receiving a discounted rate via Orbiz, and that the only reason our friends did not receive the same, was due to the fact that our room was assigned to us before the front desk employee realized there were 2 couples traveling together, and she was stuck giving our friends a room close to us.
I don't believe we will be staying at the Candlewood Suites the next time we visit the Santa Ynez Valley.
- Official Description (provided by the hotel):
- Candlewood Suites is located in Santa Maria California, nestled in the foothills of Santa Barbara County Wine Country. Guests will experience California’s Central Coast beauty, championship golf courses, pristine beaches, performing arts, world famous barbecue, succulent strawberries and picking farms, hiking, festivals and award winning wineries for touring and tasting.Candlewood Suites Santa Maria provides guests with a fitness center, Gazebo BBQ, free guest laundry facility, a complimentary business center, IHG Rewards Club Program and complimentary Internet. Minutes from Candlewood Suites Santa Maria you will find a variety of restaurants, family entertainment, attractions and nightlife. Designed to provide the business traveler and the leisure traveler with extended stay comfort, accommodations offer a kitchen equipped with stove top, full-size refrigerator, microwave, dishwasher, plate, silverware, glassware and cookware. Suites also host pillow top mattress, recliner chair, flat panel TV, in-room DVD player & free DVD library. Nearby businesses include Vandenberg Air Force Base, Northrup Grumman Mission Systems, Ratheon, Boeing, Denmat, Marian Medical Center, Santa Maria Speedway, California Space Authority, Cal Trans, Santa Maria Fairpark, Haggerman Sports Complex and Santa Maria Airport. ... more less
- Reservation Options:
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- Also Known As:
- Candlewood Suites Santa Maria Hotel Santa Maria