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All 51 Santa Cruz hotels

Hilton Santa Cruz / Scotts Valley: Traveler Reviews

3.0 of 5
6001 La Madrona Dr., Santa Cruz, CA 95060
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Ranked #7 of 51 hotels in Santa Cruz
Most recent review
4 of 5 stars Reviewed November 18, 2012
jacksadullboy Vancouver, Canada
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266 reviews from our community

Traveler rating
    120
    94
    34
    13
    5
See reviews for
Families
85
 
Couples
70
 
Solo
16
 
Business
57
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Really, just a nice place to stay”
4 of 5 stars Reviewed November 18, 2012

Arrived on business for a 2 night stay at this hotel around midnight; tired and grumpy. Staff at reception was terrific - fast and professional but also warm, friendly and funny. Just the kind of personal touch to take the edge off a too-long day.

The building has a grand appearance from the exterior, but upon closer inspection the facility is actually starting to get just a bit long in the tooth.... but in a nice kind of way - like a favorite pair of comfy slippers. Room was large, comfortable, clean and quiet - furnishings were not spectacular but everything you wanted was there. Bed was extremely comfortable, linens were fresh and of good quality. Decent flat screen TV and channel selection, and FREE wifi (overpaying for wifi after paying good coin for a hotel is one of my biggest pet peeves when I travel on business - happens all too often). Large, clean bathroom, shower had good pressure, lots of flow and nice hot water. One little thing missing in my room was an available bedside outlet to charge my iphone while sleeping with the device still within reach.

Comfortable watering hole beside the lobby that sold a glass of decent California Merlot at a reasonable price. Unable to comment on the food because I didn't eat at the hotel. Overall, I'd recommend this hotel to any business traveller and would stay there again in a heartbeat.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jacksadullboy about Hilton Santa Cruz / Scotts Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold River, CA
Senior Contributor
47 reviews 47 reviews
34 hotel reviews
Reviews in 25 cities Reviews in 25 cities
54 helpful votes 54 helpful votes
“Great hotel”
5 of 5 stars Reviewed November 9, 2012

My wife and I have stayed here three times in the last six months because it is such a nice hotel. The staff are very friendly and helpful. The rooms are clean and amenities very good. The beds are comfortable. I suggest paying a little more and get a room with a balcony to better let in the fresh air that has a hint of pine/redwood. The hotel is far enough from Highway 17 that you don't hear traffic...in fact, it's one of the quieter hotels. The exercise room is a B (cardio machines, dumb bells, and multi-function weight machine.) The pool and jacuzzi is particularly nice...great place to drink a glass of wine (use a plastic cup please). We haven't used the restaurant or bar yet, so on opinion yet. Parking is free.
The hotel is a five minute drive to Santa Cruz which is filled with many C- hotels and is typically "dog-patchy" like so many California beachside communities. This hotel escapes the dog patch look and is, for us, the best choice in this area.

Room Tip: Balcony room
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Mikeandcris about Hilton Santa Cruz / Scotts Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
“Beautiful Hotel”
5 of 5 stars Reviewed October 30, 2012

This was a great hotel. The hotel is beautiful from the outside. When I arrived they upgraded me to a suite because I am a gold hhonors member. The suite was also extremely nice as you would expect. The front desk staff where very friendly and willing to help us with anything that we asked. We ate dinner at the hotel and had a great meal and service. This is by far the best hilton hotel that I have stayed in in a while.

If I had to find a fault, which is hard to do. I would say they could really use a couple more elevators as they were very busy and often full.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ScubaCoupleRaleigh about Hilton Santa Cruz / Scotts Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
132 reviews 132 reviews
111 hotel reviews
Reviews in 70 cities Reviews in 70 cities
364 helpful votes 364 helpful votes
“Excellent in every way”
5 of 5 stars Reviewed October 15, 2012

I don't give many 5 star reviews but the Hilton Santa Cruz is truely deserving of a top rating. We got a great rate here through the secret hotels section of lastminutetravel. Bedroom was large, well furnished, clean and equipped with multi channel Direct TV. All you can eat continental breakfast was a real snip at 7 bucks. Staff were friendly and helpful and the pool area, although small, was pleasant and relaxing.
This property enjoys a relaxed, guest friendly atmosphere and I would be happy to return and recommend it to others.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask redhand about Hilton Santa Cruz / Scotts Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
42 helpful votes 42 helpful votes
“Great Value”
5 of 5 stars Reviewed October 14, 2012 via mobile

We got to stay here at a great price and it did not disappoint. Clean rooms and a great location just minutes away from from the beach. We would definitely stay here again when we visit the coast. Most of the hotels seem dated that are in the central part of Santa Cruz. We liked the short drive and staying in the nicer amenities.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bubnme about Hilton Santa Cruz / Scotts Valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hilton Santa Cruz / Scotts Valley

Also Known As:
Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
Hilton Santa Cruz / Scotts Valley Hotel
Hilton Hotel Santa Cruz
Hilton Santa Cruz
Santa Cruz Hilton
Address: 6001 La Madrona Dr., Santa Cruz, CA 95060
Phone Number:
Region: United States > California > Santa Cruz
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Santa Cruz
#4 Family Hotels in Santa Cruz
#7 Romantic Hotels in Santa Cruz
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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