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Chaminade Resort & Spa: Traveler Reviews

4.0 of 5
1 Chaminade Lane, Santa Cruz, CA 95065
Hotel amenities
Chaminade Resort & Spa
Ranked #17 of 51 hotels in Santa Cruz
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290 reviews from our community

Traveler rating
    106
    62
    48
    46
    28
See reviews for
Families
81
 
Couples
96
 
Solo
9
 
Business
42
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Berkeley, California
Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
“Great Location for Corporate Retreat”
4 of 5 stars Reviewed December 10, 2012

Recently stayed at Chaminade Resort and Spa for a corporate retreat. The staff is excellent and provides great service. Rooms are located in two-story buildings around the large campus with the pool in the center. We found out the pool was closed for the week we were there so it would have been nice to know that ahead of time before we booked additional nights. The rooms are clean but a bit dated. Make sure you ask for the 2nd story as the noise for those staying lower was noticeable. There were no elevators in the buildings around the quad. Parking too can be a bit iffy if there is an event but there is valet parking and they do have a van to take you to your building if needed. The campus has walking trails and is very close to down town Santa Cruz but secluded enough that you feel you are in a nature retreat. There are tennis courts, pool, hot tub, and the spa with work out area. Meals were buffet style throughout the conference but the bar does have take away as well as light meals. Breakfast was not included in the rate on our extra days and there is a $20/day resort fee.

Room Tip: Ask for second story (it is quieter), building 500 is next to the spa and work out area and across f...
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SilverStar-7 about Chaminade Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaminadeResort, General Manager at Chaminade Resort & Spa, responded to this review
January 29, 2013
Thank you for your positive comments on all aspects here at Chaminade Resort & Spa. We do pride ourselves on our four diamond service and amenities. Please come back soon, for a company retreat or a weekend away from the city. Thank you - Kevin Herbst, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, IL
Top Contributor
65 reviews 65 reviews
61 hotel reviews
Reviews in 44 cities Reviews in 44 cities
114 helpful votes 114 helpful votes
“Good area for retreat”
3 of 5 stars Reviewed December 7, 2012

This resort really has a secluded feel to it. I attended a business meeting here in October 2012.

Rooms are spread across small buildings extending from the main building. The pool and gym are more centralized. Very well kept grounds.

The room was very average, maybe a little dated. Bedding and linens were OK. Nice working desk and small sitting area in my room. Free wifi.

The gym was large with lots of equipment, but the cardio machines were a bit old (e.g. shared TV's).

Food quality was good at the restaurant. Good variety and comfortable dining areas.

Room Tip: Look at the grounds and decide if you want to be close/far from the main building depending on the r...
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask cliff_rock about Chaminade Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaminadeResort, General Manager at Chaminade Resort & Spa, responded to this review
January 29, 2013
Thank you for your recent Tripadvisor review. Your feedback has been well received and we look forward to welcoming you in the future. Sincerely, Kevin Herbst, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakland, California
1 review
“Excellent Staff and Facilities (in that order)”
5 of 5 stars Reviewed December 5, 2012

I recently completed a Meeting for my Organization at Chaminade. I did not have much time to plan and the staff, specifically Sarah Greathouse and Diane Fitzgerald were amazing! They knew just what to do and how to manage my group(about 100 people). The food is excellent and the atmosphere is wonderful. I was assisted from food selection to amount to order and the captains assigned to my events were equally as knowledgeable. I was never in search of someone to assist me - staff was always around to help and facilitate.

I appreciated very much their professionalism and assistance. Sarah and Diane know what they are doing and that is an invaluable quality when meeting planner is one of many "hats" that I wear. I completely relied on their expertise for food and venue choices and they did not let me down.

Planning the event was a breeze and it went off without a hitch. My group will be returning soon to have the same wonderful experience.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Elizabeth C about Chaminade Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaminadeResort, General Manager at Chaminade Resort & Spa, responded to this review
January 29, 2013
We are delighted to hear such wonderful comments regarding our staff and service here at Chaminade Resort & Spa. Looking forward to your making your next offsite a success! - Kevin Herbst, General Manager
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Rio Rancho, New Mexico
1 review
2 helpful votes 2 helpful votes
“Anniversary Get Away”
5 of 5 stars Reviewed November 27, 2012

Atmosphere was awesome. Loved the location and how you feel as though you are far away, yet the town is right there. The room was comfortable and welcoming. This was a well needed anniversary getaway and being welcomed at such a beautiful place made the stay amazing, relaxing and very peaceful....CANT WAIT TO GO BACK!!!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Monica C about Chaminade Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaminadeResort, General Manager at Chaminade Resort & Spa, responded to this review
January 29, 2013
Thank you for your recent Tripadvisor review. We are delighted to hear that your anniversary was amazing, relaxing and peaceful. Come back soon! - Kevin Herbst, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walnut Creek, California, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“I am really surprised they are rated four stars”
2 of 5 stars Reviewed November 26, 2012

They have nice outdoor layout, but inside our room I can only say it is average. The leather on the arm of one of the two chars is worn out badly. You probably will see something like that at a garage sale in a poor neighborhood. Bathroom is WAY too small. The hot water switch is not functioning properly. The bed is even worse. There are a lot of feather stems stick thru the sheet which makes the bed quite spiky. I have stayed in a lot of hotels and this is something first time ever happened to me.

Be aware they have $20 so-called 'resort fee' on top of the room charge.

Having said above, they do have nice outdoor pool and tennis courts. The two shaded trails are also very enjoyable.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask Remspect about Chaminade Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChaminadeResort, Manager at Chaminade Resort & Spa, responded to this review
November 26, 2012
Thank you so much for your feedback and please accept my sincere apologies that your experience was less than top notch. Any feedback we receive helps to make us better. I would love the opportunity to discuss the issues mentioned in your review, please do not hesitate to contact me directly at kherbst@chaminade.com.

Warm regards, Kevin Herbst General Manager
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Additional Information about Chaminade Resort & Spa

Also Known As:
Chaminade Resort And Spa
Chaminade Santa Cruz
Chaminade Resort
Chaminade Hotel Santa Cruz
Chaminade Hotel
Address: 1 Chaminade Lane, Santa Cruz, CA 95065
Region: United States > California > Santa Cruz
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Santa Cruz
#7 Business Hotels in Santa Cruz
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The AAA Four Diamond award-winning Chaminade Resort & Spa is a spectacular mountaintop retreat in Santa Cruz. Our historic Mission-style resort overlooks sweeping views of Monterey Bay and the Santa Cruz Mountains. Chaminade is a luxurious destination for executive meetings, celebrations and getaways. Enjoy color palettes inspired by the California coast, contemporary Spanish furnishings, and world-class amenities. Chaminade is just five minutes from golf courses, the beach and downtown Santa Cruz. Escape to a haven of unsurpassed service. Chaminade is the first hospitality business in Santa Cruz County to receive a "Green Business Certification" for its environmental efforts. ... more   less 
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