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“Good location. Close to highway. Not too pricey” 4 of 5 stars
Review of Quality Inn

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Quality Inn
2.0 of 5 Hotel   |   1101 Ocean Street, Santa Cruz, CA 95060   |  
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Ranked #11 of 52 Hotels in Santa Cruz
Top Contributor
59 reviews 59 reviews
58 hotel reviews
Reviews in 53 cities Reviews in 53 cities
29 helpful votes 29 helpful votes
“Good location. Close to highway. Not too pricey”
4 of 5 stars Reviewed December 13, 2012 via mobile

Good spot on Ocean st just off the highway. Great if you're just getting into town ir if you gotta leave right away in the morning. If you're arriving late expect to have to ring the night time buzzer as the front desk isn't open all the time. Luckily the manager didn't appear to be all tired and grumpy when we checked in at 2am. Rooms were average size. Beds had 4 pillows on each. Had to leave early so i didn't get as much sleep as i would have liked, but I slept like a rock and felt pretty well rested on a short sleep. No complaints about this place.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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166 reviews from our community

Traveler rating
    49
    63
    25
    13
    16
See reviews for
41
53
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 22, 2012

This past weekend was my 3rd time statying at this hotel. On each visit the staff has been friendly, the room clean and orderly and all appliances working. The bed was turned down when we walked into the room making it feel warm and welcoming. It was a cool evening and the heater worked great. Our bed was comfortable and they provided enough pillows for a restful night s sleep. The breakfast was ok. Nothing out of the ordinary.....a few bread choices for toast, pastries, yogurt, cereal and fresh fruit and juice. The coffe was good, but I would have liked to see have seen some flavored coffee creamer ( but that's just me). The one thing we did enjoy was being able to make a fresh, "home made" waffle. It was enough to hold us over until lunch. I had origianlly booked another hotel up the street because it was less expensive. After reading further reviews on the less expenisve hotel I decided to cancel and book with Quaility Inn. It was a few buck more, but well worth it. I would highly recommend Quailty in, Santa Cruz if you're looking for a clean, comfortable place to stay.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 19, 2012

Were pleasantly surprised by our stay here. It was the cheapest place we stayed at during our vacation and was comfortable and better value than some other places we stayed in California. Room was clean and comfortable and had very nice amenities for the price (internet access, fridge, microwave, good TV). Beds were comfortable, towels nice, shower good. Breakfast was included and was above average - only drawback was there are only a few chairs and you are discouraged from taking the food back to your room and pool area was a little chilly to sit in first thing in the morning. Staff were friendly and very helpful and clearly proud of their hotel and making an effort to keep it nice. Hotel pool was clean and nice and warm and our kids loved it. Only minor issues were tap in bathroom sink was hard to turn on so our kids always needed our help and we could hear some noise from outside/other rooms sometimes. Location is very convenient for driving - near town but also near highway - and was a 10-15 min walk to Pacific Ave. Also had a laundry around the corner which was helpful for us. Maybe a 4.5 stars for me - overall I'd recommend.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, Ohio
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2012

Me and my wife traveled to Santa Cruz for a min-vacation. We checked in, and the front desk staff was extremely kind and helpful. When we got to the room, it was very clean and smelled fresh. The bed was comfortable and I had a great sleep both nights.It was close to the downtown area, When I left, I felt like I had gotten a great value for the money I spent here.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Top Contributor
58 reviews 58 reviews
44 hotel reviews
Reviews in 51 cities Reviews in 51 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed September 2, 2012

We had reserved a room for 1 night. We used 20000 reward points to stay here. We had some problems with housekeeping issues here. There was a dirty cup with used soap in it on the sink when we arrived. There was only one towel in the room and no spare toilet paper. The microwave oven was broken. There was bright red blood on the bed linens which we only noticed after pulling back the top sheet completely. Whenever we brought something to the staff's attention they were friendly and helpful, but we were not pleased that there were so many issues and would not stay here again. I rated this "poor" instead of "terrible" because at least the staff was responsive, which is very important to us.

  • Stayed August 2012, traveled with family
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 18, 2012

Our room literally smelled as if it was fresh-painted in the last week. It was exceptionally clean - the beds had crisp, fresh clean linens, the counters in the bathroom were granite quality and it was spotless.

The breakfast area was very tight. I'm sure in the off-season this isn't a problem, but it was hard to move around without bumping into people.

Service was great - price was good, and it was all close to boardwalk and UC Santa Cruz campus

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 2, 2012

Clean, room didn't smell, mattress was comfortable... not much more you can ask for in a 2-star hotel... free continental breakfast.... helpful, friendly front desk service... Overall great experience...

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1101 Ocean Street, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Amenities:
Beach Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Santa Cruz
#7 Business Hotel in Santa Cruz
#12 Family Hotel in Santa Cruz
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Official Description (provided by the hotel):
Quality Inn Hotel in Downtown Santa Cruz, Beach Boardwalk and Wharf:The Quality Inn® hotel is conveniently located at the intersection of Highway 17 and Highway 1. Local attractions like the Santa Cruz Beach Boardwalk, Santa Cruz Wharf (with its many shops and fine dining) are close by. The University of California Santa Cruz, Big Basin Redwoods State Park, Henry Cowell Redwoods State Park and Roaring Camp Railroad are also nearby. ... more   less 
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Also Known As:
Quality Hotel Santa Cruz
Quality Inn Santa Cruz
Santa Cruz Quality Inn

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