The best parts were Clara who was on the front desk when we checked in, housekeeping and the complete choice of breakfast items. Other than that it was just ok. I'd recommend a room on the second floor as then you can walk up the atrium stairs and not wait for the elevator. Our room was clean and utilitarian. The air conditioner kept going on and off with the off cycles way too long. Bathroom and vanity were clean and well lit. Parking is under the building and snug but not too tight. Just overall not the quality of Best Westerns that we have encountered. It was a good value for the price we paid and we would go back...just can't rate it higher or it might raise expectations.