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“Good location. Large Rooms!” 4 of 5 stars
Review of BEST WESTERN PLUS All Suites Inn

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BEST WESTERN PLUS All Suites Inn
2.5 of 5 Hotel   |   500 Ocean St, Santa Cruz, CA 95060   |  
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Ranked #11 of 52 Hotels in Santa Cruz
Connecticut
Top Contributor
59 reviews 59 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
16 helpful votes 16 helpful votes
“Good location. Large Rooms!”
4 of 5 stars Reviewed February 3, 2013

Friendly staff. Clean rooms that are larger than your basic motel. We stay here once a year during a charity bike ride, so we're up and out before partaking of the free breakfast (but it looks good). Easy, less than ten minute walk to downtown Santa Cruz.

  • Stayed June 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LGoldstein95060, General Manager at BEST WESTERN PLUS All Suites Inn, responded to this review, February 4, 2013
Thank you so much for taking the time to share with us your recent experience with our hotel! I am glad you enjoyed our staff, location and rooms. We will see you next year during the bike ride!

Lacey Goldstein
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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326 reviews from our community

Traveler rating
    110
    113
    50
    28
    25
See reviews for
135
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Helsinki
Senior Contributor
35 reviews 35 reviews
34 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 12, 2013

This place is okay but they are really pushing the limits when they designate it as a BEST WESTERN PLUS. The rooms are large but that in itself doesn't qualify it to be a PLUS imo. The breakfast was so minimal and designed for quick clean-up, ie, lots of plastic single portion choices.

Stayed March 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LGoldstein95060, General Manager at BEST WESTERN PLUS All Suites Inn, responded to this review, February 5, 2013
Thank you for your recent review on Trip Advisor. We appreciate the feedback, as we are always trying to improve our hotel. We are making quite a few changes to our property in 2013 and hope you will give us another chance next time your travels bring you to the Santa Cruz area.

Lacey Goldstein
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coral Springs, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2013

I booked this hotel last minute and had a nice surprise. The hotel is close to downtown Santa Cruz, less than10 minutes. We got a two queen suite - for the price of a simple room. Hot breakfast was yummy, service impeccable. The suite was impeccable and had a little living room with an additional tv. Not HDTV but who cares? We wanted to walk around town. The staff was so nice, made us feel at home.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LGoldstein95060, General Manager at BEST WESTERN PLUS All Suites Inn, responded to this review, February 4, 2013
Thanks so much for taking the time to share your experience on Trip Advisor. I will pass your kind words onto my entire team! Hope to see you next time you’re in town!

Lacey Goldstein
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 18, 2012

we stayed here one a tuesday night in december when we needed a hotel fast. Everything was booked in the santa clara valley cause of midweek buisness and this place was perfect. It was 75 bucks for the night with a AAA discount. The room was big, clean and quiet. The breakfest in the morning was not that bad either. the parking situation under the hotel is a little sketchy cause of some of the weirdos that hang out on ocean st. Overall it was a good experience,

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LGoldstein95060, General Manager at BEST WESTERN PLUS All Suites Inn, responded to this review, February 4, 2013
Thanks so much for taking the time to review our hotel. I’m glad you enjoyed your one night stay with us. We do offer great competitive rates in the off season during the weekdays, and I’m glad you got to enjoy this steal of a deal! I’m sorry that the parking concerned you, but we do have overnight security which patrols the garage. I hope you will choose our hotel next time you are in the Santa Cruz area.

Lacey Goldstein
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed December 8, 2012 via mobile

I stayed there with a group of friends and it was cold and noises at night. Scared the breeze sea of out me. Pretty sure I saw a ghost. My room was haunted. Would I go back no not because of the ghost but the quality. Made me want to take a bath before sleeping and after waking up from the bed.

  • Stayed November 2012
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LGoldstein95060, General Manager at BEST WESTERN PLUS All Suites Inn, responded to this review, February 6, 2013
Thank you for your recent Trip Advisor review. I am sorry you feel as though you would not return to our hotel. I would love to discuss this with you further. Please feel free to contact me at any time via email at lgoldstein@bprproperties.com Thanks!

Lacey Goldstein
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gardnerville, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

We were there for my brothers Memorial. The staff (Mercedes and Shannon at the front desk and Josefina in housefkeeping) made a very difficult time so very much easier. They provided the conference room for our family needs, set it up and cleaned up after us which was a tremendous help. The whole family had rooms there, including 4 little girls who had been cooped up in a car for 7 hours! The rooms were spacious, the breakfast was free and excellent, and it is centrally located. We would definately recommend this place for anyone visiting Santa Cruz.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LGoldstein95060, General Manager at BEST WESTERN PLUS All Suites Inn, responded to this review, February 5, 2013
Thank you for taking the time to write such a nice review and taking the time to include special shout outs to members of our team, we all really appreciate it! We enjoyed having your group stay with us, and look forward to seeing you if you are ever back in town.

Lacey Goldstein
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS All Suites Inn

Address: 500 Ocean St, Santa Cruz, CA 95060
Phone Number:
Location: United States > California > Santa Cruz
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
#7 Business Hotel in Santa Cruz
#8 Family Hotel in Santa Cruz
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS All Suites Inn 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
A unique lodging experience draws both leisure and business travelers to the BEST WESTERN PLUS All Suites Inn. Our entirely non-smoking Santa Cruz, California hotel invites you to enjoy comfortable guestrooms, friendly service, and quality amenities. An ideal location puts guests within one mile of the shops and restaurants of downtown while the beach, which is home to the renowned Santa Cruz Beach Boardwalk, is less than two miles away. What's more, we're convenient to many other popular attractions, such as the Mystery Spot, Capitola Village, and Roaring Camp Railroads. Wineries, golf courses, state parks, and the University of California at Santa Cruz are also easily accessible. ... more   less 
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Also Known As:
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Santa Cruz Best Western

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