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All 51 Santa Cruz hotels

National 9 Motel: Traveler Reviews

2.0 of 5
130 Plymouth St, Santa Cruz, CA 95060
Hotel amenities
National 9 Motel
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Ranked #31 of 51 hotels in Santa Cruz
8 traveler photos
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20 reviews from our community

    Trip type
Traveler rating
    4
    8
    3
    1
    4
Date Rating
CA
1 review
3 helpful votes 3 helpful votes
“As bad as it gets!”
1 of 5 stars Reviewed December 27, 2011

Please, do not do as I did and listen to the other people's reviews. There are way better hotels for the same price in the area. The people that run this hotel are crazy. We had reservations and they put us in a room next to a group of approx. 8 loud, drinking, and smoking men. We were in the hotel room for no less than 5 minutes when the owner and his wife busted into the room saying we had to leave!! Confused, asking why, they said, "We don't take your kind here" Astonished, considering, the four of us: a nurse, paramedic, server, and event planner- replied, "And the guys next door?"

"They work for us" (This was at 9pm) They then continued, "We are not here to babysit"

Speechless, at how rude and kind of hilarious this was, because it was so unexpected- we decided we would indeed leave. Then, to make things worse, the men next to us offered my two girlfriends drugs. My friend called the cops, because she was so freaked out.

Dont stay here!!! It's not safe!!! Absolutely NO customer service. They are nuts!

Room Tip: They are all surrounding a parking lot.
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  • Stayed October 2011, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask AudrieJ about National 9 Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Can't beat it for value!”
5 of 5 stars Reviewed August 8, 2011 via mobile

For the price, you won't find a better, cleaner motel. I've stayed at most of the more economical motels in the area and only National 9 was good enough.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ThatGuyFromUpNorth about National 9 Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Rosa, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Decent value priced lodging in Santa Cruz”
3 of 5 stars Reviewed June 26, 2011

While your results may vary, we had a comfortable stay at this National 9,( there appears to be two National 9 locations in Santa Cruz.) Their street address is 130 Plymouth, it is really at the north end of Ocean St.. We were lucky enough to be placed in a small house in the back of the property that had been converted to three units, our room was clean, bed was comfortable, everything worked fine, no maintenance issues, the staff was friendly, responsive and accommodating. Very convenient location, instant access to Route 17 & 1, gas stations, McDonalds, Denny's close by.

This is no "hidden gem," but it's just as valuable to alert other travelers to a place that is not exceptional, but does provide a good value compared to the other motels in relatively expensive in Santa Cruz..

Disclaimer...We did not stay in the main building, which would be more like the standard motel experience. Subject to all the usual problems of side by side, up and down living.

Room Tip: Ask for room in the back building.
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  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jamesonthego_11 about National 9 Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
1 review
“Great Value”
5 of 5 stars Reviewed May 10, 2009

My husband and I love to stay at the National 9. The owners take good care of us and if we have any requests, they do their best to accommodate us. The rate is very low, which allows us to go to Santa Cruz more often than if we stayed at a more luxurious motel, and that is the choice we make. It's not as nice as a lot of places, but the value is great. We ride our bikes from the hotel to the boardwalk and all around town, and even have enough room in our motel room to put our bikes overnight.
Complainers need to remember that this is a good deal and to treat the owners/managers with respect. They will return that respect, rest assured. Kindness begets kindness.

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Trvlnon about National 9 Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange Cpunty
1 review
“A Major Ripoff!”
1 of 5 stars Reviewed September 1, 2008

Asked for a room to be held saying would arrive in 5-10 minutes. Had an accident enroute and called to say we were unable to stay in Santa Cruz. Even though it was a holiday weekend and the property coul easily have sold the room to another traveler, they refused saying "it was in the computer and they could do nothing to reverse it". I know beter. Based on their attitude and the other reviews I would recommend you avoid this property.

  • Stayed August 2008, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
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Ask disappointed99 about National 9 Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
National9motel, Manager at National 9 Motel, responded to this review
September 21, 2008
Reservations booked online through a travel
agent cannot be cancelled on the day of arrival at the motel.Customer has to cancel
with the booking travel agency as the rese rvation is subject to a commission payable
to the travel agency.If the travel agency agrees
to cancel the reservation and we can sell the room we will not charge the customer.We highly recommend customers get the travel agency involved in such cases.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about National 9 Motel

Also Known As:
National 9 Hotel Santa Cruz
National 9 Hotel
Address: 130 Plymouth St, Santa Cruz, CA 95060
Region: United States > California > Santa Cruz
Amenities:
Business Center Swimming Pool
Hotel Style:
Ranked #31 of 51 hotels in Santa Cruz
Price Range: $
Hotel Class:2 star (2*)
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