After experiencing extremely unfortunate circumstances involving a housing situation when relocating, I selected this hotel for several reasons. The biggest was it accepted dogs (with no breed or weight restrictions.) And, the staff was very good to my dog. The other reasons include: The nightly rate was more than reasonable in spite of the extra charge for a pet. (However, after observing the hotel manager having to pick upon after guests pets, I can certainly appreciate the need for the extra fee! This manager did the "extra maintenance" willingly, but he should not have had to.) The location could not have been more convenient. It is just a few blocks to the Santa Cruz Beach & Boardwalk. There is also a terrific stretch called the San Lorenzo River Walkway where I walked the dog. I understand there is now a dog park at that same location so well worth staying at this hotel for that perk! However, there was a nice side yard with grass for the dog if I wasn't able to get her out for a walk. From the first day and on, the front desk staff was incredibly polite, very helpful and always willing to accommodate my needs. The desk is also staffed 24 hours a day so someone is always available. Maintenance upon the grounds was excellent. That staff performed the work with subtlety and never at the expense of guests. The housekeeping staff was not only efficient cleaning my room, but also each took pride in HOW the room was cleaned. The continental breakfast was exceptional, well stocked (nice selection of breads, pastries, waffle maker, coffee, tea & juice) and the entire area kept clean. The hotel also has two washers/dryers for a very inexpensive fee. The pool was awesome and well maintained as was the hot tub. Finally, I felt very safe. The back gates to the parking lot are locked and the staff keeps a close eye on who enters and exits after dark. Overall, I am extremely happy I chose to stay here. I highly recommend letting this hotel serve you during ANY stay short or long!
Rooms by the pool get great sun. Sleep quality was normally good, but a week or so of my stay people...
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