We reserved a room for the maximum 7 days. It was comfortable. The 2nd nite there was a family above us that was VERY loud and disruptive, starting before 6am. I asked the desk clerk, when they opened, if something could be done about it. They offered to move us or them, and I left it up to the mgmt to decide. 2 nites it was quiet, and then they put the same people above us AGAIN, only the loudness started by 5am. I called the hotel #, and went and stood outside and rang the night bell for at least 10 minutes. Finally I just called the police. It sort of helped, but when they opened the office at 8am, I asked why they moved the same people over us after we had complained about the noise, and why no one was there to answer the night bell. I would stay again, but not in a downstairs unit.
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- Also Known As:
- Bay Front Hotel Santa Cruz
- Bay Front Motel