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“Great hotel and location” 4 of 5 stars
Review of Seaway Inn

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Seaway Inn
176 West Cliff Drive, Santa Cruz, CA 95060   |  
Hotel amenities
Ranked #15 of 51 hotels in Santa Cruz
Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great hotel and location”
4 of 5 stars Reviewed October 19, 2013

We stayed here for 2 nights in October and really enjoyed Santa Cruz. The staff were helpful enough and the room was a good size and very clean. The wifi was great and is free! The complimentary breakfast was great and there was a excellent choice.

The location is great as it is only a 2 min walk to the beach and boardwalk and you can walk to downtown Santa Cruz in 5 mins.

We would definitely stay here again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachGazer176, General Manager at Seaway Inn, responded to this review, October 22, 2013
Thank you for your review of our property. I am happy to hear that you enjoyed all of the amenities, that we had to offer, as well as our location. We very much look forward to seeing you again, should you be in our area.
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143 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Cypress, california
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2013

We were traveling from Napa to Big Sur and stayed here. It was a nice motel. The staff was very helpful. There was plenty of parking. The location was fabulous. The breakfast was good. Loved the pier and the walks along the bluffs. And it is true!!! Santa Cruz does light up the beach with their own fireworks!! I was impressed! Get your reservations early.

Room Tip: Our room was on the second floor.
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachGazer176, General Manager at Seaway Inn, responded to this review, August 21, 2013
Thank you for your review. We are happy to hear that you enjoyed your July 4th holiday with us, this year, and hope to see you again!
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Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 16, 2013

This motel had tired rooms but the breakfast area and selection was very good. Think twice about booking if reliable Wifi is a high priority. Overall comfortable but quirky in places. For example, you had to ask for a hair dryer from reception if you needed to use one. Great location for the pier and boardwalk.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachGazer176, General Manager at Seaway Inn, responded to this review, August 21, 2013
Thank you for your review of our property. We have contacted you in regards to the WI FI issue and thank you for the reply. Hope to see you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, USA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 22, 2013

We were here for a wedding, so this may have been a "busy" weekend, but the cost of almost $300 per night was WAY too much for this room. We rented the "family" room since there were four adults and it was their last available room, but basically it was one cramped small room barely big enough for the two beds, and a "main" room with a futon, which was small and oddly laid out as well - there was really not much common space, and no table, just a desk. In other words, there's not a lot of space to BE when you aren't in your bed! One of the two main lights did not work, so it was dark as well, as the windows were small and high. Every time we asked for something - ice, extra towels - they asked us WHY we wanted it, as if they're used to abusive guests!

On the other hand, it was very clean, and they have done what they can to make it nice with flowers, deck chairs (chained down, beware they don't move!), and little touches such as starfish drawer pulls that were cute. Parking was not an issue. Also, it really is VERY close to the boardwalk, and the trolley stop to downtown. And the breakfast was nice. But for the cost, it was not worth it.

  • Stayed July 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachGazer176, General Manager at Seaway Inn, responded to this review, July 24, 2013
Thank you for your review of our property on Trip Advisor.
I was disturbed to hear that one of your lights didn't work and that we were unable to assist you with that, as that particular light was more than likely controlled by the switch, on the wall, and the person at the desk should have provided you with that information.
We do have tables and chairs in all of our rooms, yours would have been on the side with the two queen beds, again due to the size of the room, it is difficult to fit a lot of furniture.
We feel that our rates are very competitively priced, considering that we are in peak season, our location, and the amenities that we have to offer, but do respect your opinion, in regards to the size of the room and not feeling that you received your moneys worth.
We hope that you enjoyed Santa Cruz, and would love to see you again, should you be in our area.
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 2, 2013 via mobile

Clean, friendly, value for money. Exellent location. Free high speed internet. Check in process quick and convenient. Will definitely recommend. Also free parking and lovely waffles included in the free breakfast. Thank you.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachGazer176, General Manager at Seaway Inn, responded to this review, July 3, 2013
Thanks for your review! We are happy to hear that you enjoyed the waffles, they are quite popular with most of our guests! We hope to see you the next time you happen to be in Santa Cruz.
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Perth
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 21, 2013 via mobile

Pulling up from San Francisco in our hire car I was pleasantly surprised at the location of the Seaway Inn and first impression. It looked as if it has overtone a bit of a makeover and the floweing red geraniums in the flower boxes really made it appealing. We got a car space easily in the lot, which was free!

Unfortunately the front desk left little to be desired. She was robotic, not friendly and a simple welcome, would you like any information on your stay etc would have made a great impression, she needs to work on her eye contact with customers and learn to smile. I didn't catch her name but she had short hair and was around alot.

The room which was on the balcony level, that I had requested was perfect. Oversized with a king size comfortable bed, remodeled bathroom and new carpets and what I believe to be a new lick of paint. The aircon worked well and it was nice to open all the windows and let the sea breeze come in. The negative is we were te second room from the corner and had to fight for the lounge chairs if there were people staying either side of us. It was also noisy when people congregated outside your room and decided to sit on the chairs, even if their rooms were nowhere near yours! More chairs or something should be considered.

Overall the cleanliness was excellent, view and location was excellent for Santa Cruz. You can take a 25c trolley into downtown which is worth the trip. Shogun Japanese directly opp the downtown stop is great and there are some nice little delicatessens and juice bars.

I would recommend this hotel and definitely stay here again. First time to Santa Cruz so the Seaway inn was a perfect choice for location. Just work on your front desk, show a little more interpersonal skills and remember people are traveling from across the other side of the world to stay with you!



  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachGazer176, General Manager at Seaway Inn, responded to this review, June 26, 2013
Thank you for your review of our property. We are currently in the process of attempting to get some more chairs, to put on the rest of the lower floor, unfortunately, there is no room upstairs for any more chairs than we already have up there.
I have contacted you privately, to discuss the clerk who helped you at check in. You are very correct, on that part, you should receive a nice and friendly welcome, when you arrive at any lodging facility.
I am happy to hear that you enjoyed your stay overall and very much look forward to seeing you, should you be in our area again.
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Napa, California
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 16, 2013

The "Seaway Inn," is located on the hill, across the street from Santa Cruz Beach Boardwalk & Pier. As soon as we arrived, the staff was very friendly & professional. Our room was ready, even though we checked in a few hours ahead of schedule. The staff was very kind to our therapy in training dog, who happens to be very large (looks like a great dane & lab) and did not discriminate against her size. Our room had a sliding glass door & large window that overlooked the parking lot and the Pacific Ocean across the street. We enjoyed sitting outside and/or in our room watching the beach. On Friday nights, you can hear the Boardwalk beach concerts from the hotel. We enjoyed sitting on the patio listening to the 80's band "ABC." Our room was very large, with a king size bed, walk-in closet, huge remodeled bathroom, new flat screen tv, coffee maker, mini fridge & small indoor bistro table. Everything in the room was lean, bright & cheerful. My family has been visiting Santa Cruz for the past thirty years for Summer Vacation and this is by far the nicest hotel we have ever stayed in here. The only thing I wish the Seaway Inn had was a pool/hot tub, however the ocean is right across the street. We will return to the Seaway Inn, next time we are in Santa Cruz.

Room Tip: A room along the back, so you have a view of the Ocean & Boardwalk, instead of the inn next door...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachGazer176, General Manager at Seaway Inn, responded to this review, June 20, 2013
Thank you for your review of our property, on Trip Advisor. I do remember you and you happened to get our partially handicapped king room; that particular room is the only one of it's type and so it is the largest king that we have, all of our other standard king rooms are on the smaller side. We hope to see you the next time that you happen to be in Santa Cruz!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Seaway Inn

Also Known As:
Seaway Hotel Santa Cruz
Seaway Hotel
Address: 176 West Cliff Drive, Santa Cruz, CA 95060
Location: United States > California > Santa Cruz
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #15 of 51 hotels in Santa Cruz
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
The Seaway Inn is a charming Santa Cruz hotel perched on a hillside overlooking the gorgeous Monterey Bay. It has all the warmth and coziness of a classic beach hotel with a full array of modern amenities. It is just a short walk to family fun at the Santa Cruz Beach Boardwalk, world-class surfing at Steamer Lane, fine dining at the Municipal Wharf, and unique shops and entertainment in bustling Downtown Santa Cruz. ... more   less 
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