Greeted by Adrainne, she wasn't very welcoming, customer service skills need to be developed . But later on I met Nicole at the reception desk and she was awesome! Exuberant, vivacious and she just seemed to genuinely care!
Housekeeping personnel were equally attentive and provided requested items promptly! The room was nice and clean but I sure didn't like the view- county buildings parking lot !
I did have dinner on site, ordered the marinated skirt steak to be prepared " medium" it came practically raw yuck !
Didn't have an opportunity to inform server since I didn't see him again until towards the end, ate the French fries and broccoli , bread and butter wasn't served and I finally received a second cup of coffee as I paid the bill! I won't be eating there again ! But being on Ocean street allows you access to other restaurants within walking distance !
The pool and exercise areas were nice. Landscape was well kept, it's been re- opened 7 months now and the area is kept pretty clean! The price seemed high because the rooms are basic--log for table, old boards on wall...rather rustic for my taste!
- Official Description (provided by the hotel):
- Hotel Paradox is the newest boutique Hotel in Santa Cruz. The hotel has been fully rebuilt by designer David Oldroyd of Orlando Diaz-Azcuy Design Associates of San Francisco. The design elements replicate the feeling of being in a Redwood forest to bring the outdoors indoors. Enjoy the feeling of the forest in our specially designed guest rooms and suites. Visit the Hotel Paradox Pool Deck complete with private, rentable Cabanas, chaise loungers, tables for poolside dining and outdoor/indoor bar area. Hungry for more? Dine with us in Solaire, a fresh farm-to-table organic produced and sourced dining experience headed up by Chef Ross McKee. Solaire serves Breakfast, Lunch and Dinner with a wine and beer bar area. All guest rooms feature the outdoor elements to enhance the feeling of the outdoors, yet offer all the amenities you seek to ensure a completely fresh, sunny Santa Cruz experience. ... more less
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