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Hotel Paradox: Traveler Reviews

3.5 of 5
611 Ocean Street, Santa Cruz, CA CA 95060
Hotel amenities
Hotel Paradox
Ranked #5 of 51 hotels in Santa Cruz
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75 reviews from our community

    Trip type
Traveler rating
    46
    22
    4
    3
    0
Date Rating
Fairfield, CA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Surprisingly modern”
4 of 5 stars Reviewed October 29, 2012

We stayed at the Hotel Paradox Santa Cruz a couple of weeks ago. The hotel is clean and very modern. The pool side is warm and inviting and the restaurant is quite lovely. The food was delicious. Our room was a small regular queen room. It was very comfortable, however, the bath room was very small, with room for just one person. We enjoyed our stay and would recommend it.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask chorussp about Hotel Paradox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco Bay Area
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“newly redone but has real problems”
3 of 5 stars Reviewed October 28, 2012

The place has been completely updated and nicely done. However, all the elevators were out of order. The could have warned us as they had given us a fifth floor room. The room A/C just could not cool down the room and there were no opening windows to allow fresh air in to the room. I complained to the front desk and they said we were stuck with it as they had "gone green". I don't think so! Guest comfort should come first.

We can't comment on the restaurant as we didn't eat there.

The room we had was in motel style building so you had to keep the drapes closed for privacy what with everybody walking by. At $225 a night, I think we should be able to do better. Next time we are in Santa Cruz, we will try another place.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask Schwarcz about Hotel Paradox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony E, General Manager at Hotel Paradox, responded to this review
October 29, 2012
Dear Guest,

Thank you for your constructive feedback, your observations will only help us become a better hotel. Please accept my apologies for the elevators being out of order and the AC that would not cool down your room properly. we are diligently working on immediate repair and a solution for the problem. I will work closely with the staff regarding customer interaction and appropriate responses.
You can contact me directly for further feedback and I would be delighted to offer you VIP services upon your next trip to Santa Cruz.
Warm regards,
Tony
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malibu
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“The Hotel Paradox is a Paradox!”
5 of 5 stars Reviewed October 28, 2012

We are staying here this weekend for a tennis tournament that my daughter is playing in and this hotel is a really wonderful surprise! Located in a long line of Motel 8's and Holiday Inn's, this hotel is surprisingly modern, new and clean. The interiors are forest themed in a very hip, modern way! The rooms are great. The shower is large with a pebble floor. The beds are very comfortable. The only downsides were that the elevators are not working, but we need the exercise and the restaurant did not open until 9 on Saturday. The fitness center has new treadmills, ellipticals and bikes, but no free weights. There is room for them, so I expect they are on order. This hotel has only been open for about 3 months. It is a fantastic value and I would definitely stay there again.

Room Tip: If you can't walk up stairs, ask for a first floor room.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rjmMalibu about Hotel Paradox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Folsom, CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
“Love the decor”
5 of 5 stars Reviewed October 27, 2012 via mobile

Very nice place. Elevators were down and we got upgraded to fifth floor but nothing wrong with a little exercise! Would definitely stay here again. Really nice bar/restaurant/pool area. Employees friendly and very helpful. Room did not have iron/board but they brought one up right away. Bed was very comfortable!!

  • Stayed November 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kathyei23 about Hotel Paradox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
1 review
“Very Comfortable”
5 of 5 stars Reviewed October 26, 2012

Stayed here for two nights with my sons so we could visit my daughter at UCSC. The service - in all areas of the hotel - was superb! The beds were extremely comfortable with quality linens. The bath towels are also of great quality and the robes in the rooms are divine.

Heated pool, jacuzzi, fire pit, covered cabanas with sofa seating, and poolside bar service added to the quality of our stay. The restaurant serves local and seasonal dishes - very very good food!

Have already booked a room for my next stay.

Room Tip: While the rooms are not tiny, the floor space is a bit limited which worked fine for myself and my t...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jennifer k about Hotel Paradox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Santa Cruz, CA
4 of 5 stars 257 Reviews
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Additional Information about Hotel Paradox

Address: 611 Ocean Street, Santa Cruz, CA CA 95060
Region: United States > California > Santa Cruz
Amenities:
Bar/Lounge Fitness Center Free High-Speed Internet Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 51 hotels in Santa Cruz
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel Paradox, the newest Hotel in Santa Cruz has been fully renovated and has brought the outdoors indoors. Unique and thoughtful designs of the forest set in an the urban element of downtown Santa Cruz. Featuring 170 guest rooms and suites, we look forward to welcoming you to a beyond boutique full service hotel. Visit the Paradox Pool Deck complete with rentable Cabanas, chaise loungers, tables for poolside dining and outdoor/indoor bar area. Hungry for more? Dine with us in Solaire, a fresh farm-to-table organically driven by Chef Ross McKee, a dining experience not to be missed. All rooms feature the outdoor elements to enhance the feeling of the outdoors, yet offer all the amenities you seek to ensure a completely fresh Santa Cruz experience. ... more   less 
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