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Dream Inn, a Joie de Vivre hotel: Traveler Reviews

4.0 of 5
175 W. Cliff Drive, Santa Cruz, CA 95060 (Formerly Coast Santa Cruz Hotel)
Hotel amenities
Dream Inn, a Joie de Vivre hotel
Ranked #3 of 51 hotels in Santa Cruz
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554 reviews from our community

Traveler rating
    318
    155
    57
    9
    15
See reviews for
Families
212
 
Couples
225
 
Solo
23
 
Business
28
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Shaver Lake, California
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“AMAZING!”
5 of 5 stars Reviewed March 14, 2013

We just got back from a 3-day trip to Santa Cruz (from our home in the CA High Sierras) where we stayed at the Dream Inn. This was a Travel Zoo deal - $139./night with $50. DAILY restaurant credit and free valet parking. Our room was on the 6th floor in the Tower - a GREAT view, as all other reviews have stated. Located right ON the beach. This time of year is very quiet and not crowded. We walked to the wharf, down the street to the Arcade where we played 18 holes of miniature golf and across the street to bowl a couple games. We drove over to UC Santa Cruz and what a beautiful school/setting!! We enjoyed the Grateful Dead museum-quality display in a room at their library. Also, we loved downtown Santa Cruz - some great shops and great eateries (with outside dining) - and movie theaters!
The staff at the Dream Inn is very friendly and hospitable. The restaurant was great and a great staff! We had lunch the first day, breakfast the second, and dinner the third and final night. Every meal was outstanding. Great clam chowder.
Can't wait to return and we'll definitely stay there again.

Room Tip: Choose a room in the Tower 6th floor or higher and away from pool (noise in summer) and elevators (c...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review
March 16, 2013
Thank you for the detailed and fantastic 5 star review! Our TravelZoo promotion was certainly a great deal, and we look forward to having you back throughout the year and providing the same level of exceptional service you enjoyed on your last stay!
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Denver, Colorado
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“A lovely stay”
5 of 5 stars Reviewed March 14, 2013

We decided on a quick getaway to Santa Cruz. Dream Inn was the perfect choice for a hotel. The location is perfect! It is right on the beach with beautiful views of the boardwalk. The hotel itself is clean, beautifully decorated, and well maintained. The staff was friendly, courteous, and responsive. They took very good care of us as they made sure we were comfortable and satisfied. We asked the valet for directions to a restaurant we were interested in trying and he offered to take us there in the hotel car since things were rather quiet in the hotel at that time. The room was clean and comfortable. We also enjoyed the time we spent at the hotel bar/restaurant.

Definitely a place I would recommend to anyone and most definitely a place I would love to go back to.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review
March 27, 2013
Thank you so much for the 5 star review! We look forward to welcoming you back soon!
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Albuquerque, New Mexico
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“Wow what a room and what a view!”
5 of 5 stars Reviewed March 14, 2013

I was pleasantly surprised on the decor of the hotel a retro 60's feel and very well decorated. We booked the Junior Suite and this is a beautiful room with a large table and couch with pull out bed. The only thing that would make it better is if the vanity was outside the bathroom. The view overlooking the beach was breathtaking and it also overlooks the salt water pool and spa. The pool was heated up to 85 which was nice after going into the cold ocean. The room had a single serve coffee maker but you may want to buy a large water from the liquor store across the road to make your coffee. Walking distance to the pier and the boardwalk. Wish we had known that the Beach Boardwalk was only open on the weekends during the spring. We still found plenty to do. Will come back again and stay longer.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Great views, pretty rooms, introverted staff”
4 of 5 stars Reviewed March 14, 2013

Picked hotel because it was recently renovated and right on the beach. Had a beautiful balcony that overlooked the Santa Cruz pier. On the 4 th floor, so had no trouble with the noise from the beach, but did deal with noise from fellow travelers. The thin walls and very small bathrooms reminded us that it was built in a different era. The decor was retro late 60- early 70's, but very sharp and clean lines. Our only disappointment was the staff. The valets were friendly and helpful. But the front desk buried their heads in their computers every time we waked by. If you stared at them long enough, they would say "hi." When we asked for directions, the front desk person was very confused- instead of looking it up, he blundered on. We would stay here again, but the staff needs a bit extra training in hospitality.

Room Tip: Pick a suite for the balcony view
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Folsom, California, United States
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“Awesome location!”
5 of 5 stars Reviewed March 11, 2013

This place is right in the heart of the Santa Cruz action! We stayed one night in February, and it turned out to be a wonderful trip-we wished we had longer. From the very friendly and speedy valet staff to the helpful check-in staff, everything was perfect. We got a 3rd floor room, which was perfect! The room is full of bright colors, cute furniture, and a nice mini-bar. The view from our room was amazing. The wharf right outside our door and the pool right below. It was a gorgeous, sunny day and the pool is heated. We spent most the day lounging on the pool deck, enjoying the pool and hot tub. You can even have food and drinks delivered to the pool if you don't want to got back to the room. It was great! I would highly recommend this beautiful property!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review
May 16, 2013
Thank you so much for the 5 star review! We also hope that next time your stay is a longer one! As we head into our peak season, come check out our newly rennovated pool bar-- great food, heated pool and ocean views-- what could be better?
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Additional Information about Dream Inn, a Joie de Vivre hotel

Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Hotel Santa Cruz
Coast Santa Cruz
Coast Santa Cruz Hotel
Address: 175 W. Cliff Drive, Santa Cruz, CA 95060 (Formerly Coast Santa Cruz Hotel)
Region: United States > California > Santa Cruz
Amenities:
Beach Business Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Santa Cruz
#2 Business Hotels in Santa Cruz
#3 On the Beach Hotels in Santa Cruz
#8 Romantic Hotels in Santa Cruz
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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