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“A lovely stay” 5 of 5 stars
Review of Dream Inn, a Joie de Vivre hotel

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Dream Inn, a Joie de Vivre hotel
4.0 of 5 Hotel   |   175 W. Cliff Drive, Santa Cruz, CA 95060 (Formerly Coast Santa Cruz Hotel)   |  
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Ranked #6 of 52 Hotels in Santa Cruz
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“A lovely stay”
5 of 5 stars Reviewed March 14, 2013

We decided on a quick getaway to Santa Cruz. Dream Inn was the perfect choice for a hotel. The location is perfect! It is right on the beach with beautiful views of the boardwalk. The hotel itself is clean, beautifully decorated, and well maintained. The staff was friendly, courteous, and responsive. They took very good care of us as they made sure we were comfortable and satisfied. We asked the valet for directions to a restaurant we were interested in trying and he offered to take us there in the hotel car since things were rather quiet in the hotel at that time. The room was clean and comfortable. We also enjoyed the time we spent at the hotel bar/restaurant.

Definitely a place I would recommend to anyone and most definitely a place I would love to go back to.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 27, 2013
Thank you so much for the 5 star review! We look forward to welcoming you back soon!
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793 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (258)
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Albuquerque, New Mexico
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 14, 2013

I was pleasantly surprised on the decor of the hotel a retro 60's feel and very well decorated. We booked the Junior Suite and this is a beautiful room with a large table and couch with pull out bed. The only thing that would make it better is if the vanity was outside the bathroom. The view overlooking the beach was breathtaking and it also overlooks the salt water pool and spa. The pool was heated up to 85 which was nice after going into the cold ocean. The room had a single serve coffee maker but you may want to buy a large water from the liquor store across the road to make your coffee. Walking distance to the pier and the boardwalk. Wish we had known that the Beach Boardwalk was only open on the weekends during the spring. We still found plenty to do. Will come back again and stay longer.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis
Top Contributor
99 reviews 99 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 14, 2013

Picked hotel because it was recently renovated and right on the beach. Had a beautiful balcony that overlooked the Santa Cruz pier. On the 4 th floor, so had no trouble with the noise from the beach, but did deal with noise from fellow travelers. The thin walls and very small bathrooms reminded us that it was built in a different era. The decor was retro late 60- early 70's, but very sharp and clean lines. Our only disappointment was the staff. The valets were friendly and helpful. But the front desk buried their heads in their computers every time we waked by. If you stared at them long enough, they would say "hi." When we asked for directions, the front desk person was very confused- instead of looking it up, he blundered on. We would stay here again, but the staff needs a bit extra training in hospitality.

Room Tip: Pick a suite for the balcony view
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Folsom, California, United States
Top Contributor
66 reviews 66 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 11, 2013

This place is right in the heart of the Santa Cruz action! We stayed one night in February, and it turned out to be a wonderful trip-we wished we had longer. From the very friendly and speedy valet staff to the helpful check-in staff, everything was perfect. We got a 3rd floor room, which was perfect! The room is full of bright colors, cute furniture, and a nice mini-bar. The view from our room was amazing. The wharf right outside our door and the pool right below. It was a gorgeous, sunny day and the pool is heated. We spent most the day lounging on the pool deck, enjoying the pool and hot tub. You can even have food and drinks delivered to the pool if you don't want to got back to the room. It was great! I would highly recommend this beautiful property!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, May 16, 2013
Thank you so much for the 5 star review! We also hope that next time your stay is a longer one! As we head into our peak season, come check out our newly rennovated pool bar-- great food, heated pool and ocean views-- what could be better?
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San Mateo, California, United States
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2013

We stayed overnight on a Saturday and the staff, hotel and view were awesome! The staff went out of their way to make sure we were comfortable, including giving us an early check-in. They offered directions and suggestions on things to do in the area. We were on the 8th floor and the view was fantastic. We didn't get a chance to check out the pool but it looked great. The rooms are very modern and clean. Can't wait to go back!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 16, 2013
We can't wait to have you back! Thank you for your 5 star review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nevada city, CA
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2013

I love the Dream Inn. Have stayed now 3 times and always have a good experience at this hotel. Nice clean rooms, suites have views of the ocean, heated (salt water) pool. Close to everything. Didn't have to drive for 3 days that we were there.

Room Tip: I always get a suite. I prefer the rooms on the west side of the bldg, ending in 29.
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 27, 2013
Thank you for the 5 star review! I concur that a suite (usually only a $50 differential) is well worth it for the extra space! We look forward to your return sooner rather than later!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
los angeles
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 6, 2013

Great location, especially for families. Surf lessons, boardwalk rides, white sand beach and ice cream cones on the wharf are all within walking distance. Excellent staff in all areas of the hotel. Room was clean with nice amenities. The decor has a fun retro vibe. Felt more like a place for young couples or families.

We were on the second floor (street level), right above the pool. The exterior hallway was somewhat open to the public and quite noisy. We could hear suitcases and housecleaning carts rolling across the tile floors at all hours. I would recommend trying to stay in rooms not directly over the pool, where the hall is enclosed. The pool was in use in March from 7:30 AM until 11 PM and a bit noisy in our room. The bed was quite comfy. The cushions on the sofa, which had a pull out sofa in it, were always sliding all over the place and not very comfortable to sit in. Just enough room for the two of us to sit on the patio and enjoy our wine with the sunset.

Santa Cruz is a fantastic place to play with your kids, but there is a seedy side to it too. Twice our neighbors were smoking pot on their patio, which was quite annoying. Two security guards were strolling the pool area periodically, which made me a bit concerned about the area. I ran down to the liquor store across the street at 8 PM on a Saturday and there were quite a few drunks getting loud out front. Not sure I would want my teenage kids hanging out here alone at night. Two very attractive and quite made up young ladies were knocking on our door at midnight. I didn't open the door, but they ended up going in next door. Thought that was a bit strange too. I should have probably reported all of this to the management, but having spent numerous summers here as a kid, I just took it as part of the Santa Cruz experience.

Room Tip: Try to stay away from rooms above the pool. We were in room 211 and would not recommend this room if...
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dream Inn, a Joie de Vivre hotel

Address: 175 W. Cliff Drive, Santa Cruz, CA 95060 (Formerly Coast Santa Cruz Hotel)
Phone Number:
Location: United States > California > Santa Cruz
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Santa Cruz
#4 On the Beach Hotel in Santa Cruz
#4 Family Hotel in Santa Cruz
#5 Romantic Hotel in Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dream Inn, a Joie de Vivre hotel 4*
Number of rooms: 165
Official Description (provided by the hotel):
A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Santa Cruz Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. ... more   less 
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Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Hotel Santa Cruz
Coast Santa Cruz Hotel

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