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“Best hotel in SC!” 5 of 5 stars
Review of Dream Inn, a Joie de Vivre hotel

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Dream Inn, a Joie de Vivre hotel
4.0 of 5 Hotel   |   175 W. Cliff Drive, Santa Cruz, CA 95060 (Formerly Coast Santa Cruz Hotel)   |  
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Ranked #6 of 51 hotels in Santa Cruz
San Mateo, California, United States
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Best hotel in SC!”
5 of 5 stars Reviewed March 11, 2013

We stayed overnight on a Saturday and the staff, hotel and view were awesome! The staff went out of their way to make sure we were comfortable, including giving us an early check-in. They offered directions and suggestions on things to do in the area. We were on the 8th floor and the view was fantastic. We didn't get a chance to check out the pool but it looked great. The rooms are very modern and clean. Can't wait to go back!

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 16, 2013
We can't wait to have you back! Thank you for your 5 star review!
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743 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
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English first
Nevada city, CA
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2013

I love the Dream Inn. Have stayed now 3 times and always have a good experience at this hotel. Nice clean rooms, suites have views of the ocean, heated (salt water) pool. Close to everything. Didn't have to drive for 3 days that we were there.

Room Tip: I always get a suite. I prefer the rooms on the west side of the bldg, ending in 29.
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  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 27, 2013
Thank you for the 5 star review! I concur that a suite (usually only a $50 differential) is well worth it for the extra space! We look forward to your return sooner rather than later!
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los angeles
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 6, 2013

Great location, especially for families. Surf lessons, boardwalk rides, white sand beach and ice cream cones on the wharf are all within walking distance. Excellent staff in all areas of the hotel. Room was clean with nice amenities. The decor has a fun retro vibe. Felt more like a place for young couples or families.

We were on the second floor (street level), right above the pool. The exterior hallway was somewhat open to the public and quite noisy. We could hear suitcases and housecleaning carts rolling across the tile floors at all hours. I would recommend trying to stay in rooms not directly over the pool, where the hall is enclosed. The pool was in use in March from 7:30 AM until 11 PM and a bit noisy in our room. The bed was quite comfy. The cushions on the sofa, which had a pull out sofa in it, were always sliding all over the place and not very comfortable to sit in. Just enough room for the two of us to sit on the patio and enjoy our wine with the sunset.

Santa Cruz is a fantastic place to play with your kids, but there is a seedy side to it too. Twice our neighbors were smoking pot on their patio, which was quite annoying. Two security guards were strolling the pool area periodically, which made me a bit concerned about the area. I ran down to the liquor store across the street at 8 PM on a Saturday and there were quite a few drunks getting loud out front. Not sure I would want my teenage kids hanging out here alone at night. Two very attractive and quite made up young ladies were knocking on our door at midnight. I didn't open the door, but they ended up going in next door. Thought that was a bit strange too. I should have probably reported all of this to the management, but having spent numerous summers here as a kid, I just took it as part of the Santa Cruz experience.

Room Tip: Try to stay away from rooms above the pool. We were in room 211 and would not recommend this room if...
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed March 4, 2013

Superb staff. Goes out of their way to make you comfortable. A truly wonderful location ... right on the beach, fall asleep and wake up to ocean waves. Just can't beat it. Walk along the beach sunrise or sunset. Sales staff worked extra hard to be sure our group of 13 were accommodated and comfortable. Went the extra distance to be sure maps for the campus where the meeting was to be held was available for each traveler. Staff is kind, courteous, and efficient. This staff is a perfect example of how customer service should be ... you care about the customer's decision to stay with you.

Room Tip: All rooms face the ocean .... don't like the ocean, don't stay here :-)
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, April 8, 2013
Thank you so much for your 5 star review! We certainly hope to provide the same level of exceptional service on your next stay. Until then, enjoy the memories of the ocean views!
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omaha
Top Contributor
105 reviews 105 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed March 3, 2013

A wonderful location for a hotel in Santa Cruz. Close to downtown and right by the wharf with a great view. Can't beat the view. The sound of the waves provides a great white noise for a comfortable sleep. Rooms are nice and efficient. They seem to have what you need in a hotel room. Service is great and hotel restaurant is a very nice plus.

Room Tip: Have a cup of coffee in the morning in the room balcony and enjoy the ocean
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 3, 2013
I wanted to thank you for your recent 5 star review! I myself can't seem to start the day without a cup of coffee, and there is no better way than watching the sunrise over the Monterey Bay, cup in hand! We hope to have you back again soon to provide the same level of exceptional service. Thank you again!
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Malibu, California
Top Contributor
228 reviews 228 reviews
46 hotel reviews
Reviews in 46 cities Reviews in 46 cities
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed March 2, 2013

I have no reason not to give this property an excellent review except I liked the property next door better...hence a very good rating.
Rooms are modern and stylish. View and location is outstanding. Sounds of surf to lull you to sleep. Service is professional.
If you can't stay next door...Stay here and you won't be disappointed.
Easy walk to downtown. 15 min walk to steamer. Well above average but not excited about it.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, April 13, 2013
Thank you for your review and feedback. Certainly the Sea and Sand located next to us is a fine hotel, and we look forward to working with our neighbors to accomadate you (if they can not) on your next trip to Santa Cruz. Cheers!
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Santa Fe, New Mexico
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 28, 2013

We were at the Dream Inn for three nights the end of February. Our room was very comfortable, well-designed, roomy, and the color scheme and furnishings were interesting - not cookie cutter feeling at all. The sound of the surf through the balcony door was wonderful. Beach views from every room - we were on the seventh floor and the morning gulls whirling around were a treat. The pool and hot tub were nice amenities. All in all a really pleasant, relaxing and enjoyable stay.

Room Tip: I imagine the rooms facing the pool and hot tub area would be rather noisy.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review, March 3, 2013
Thank you for your 5 star review! We hope to have you with us again soon to share that rarified air. On your next stay, ask us about our Cloud Rooms which are reserved on the 8th, 9th or 10th floor-- Don't let the gulls have all the fun!
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Additional Information about Dream Inn, a Joie de Vivre hotel

Address: 175 W. Cliff Drive, Santa Cruz, CA 95060 (Formerly Coast Santa Cruz Hotel)
Phone Number:
Location: United States > California > Santa Cruz
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Santa Cruz
#4 On the Beach Hotel in Santa Cruz
#5 Romantic Hotel in Santa Cruz
#6 Family Hotel in Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dream Inn, a Joie de Vivre hotel 4*
Official Description (provided by the hotel):
A fun culmination between the beach and the slightly offbeat town of Santa Cruz, the Santa Cruz Dream Inn is the ideal destination for a weekend escape, corporate event, family vacation or a romantic getaway. ... more   less 
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Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Hotel Santa Cruz
Coast Santa Cruz Hotel

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