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Dream Inn, a Joie de Vivre hotel: Traveler Reviews

4.0 of 5
175 W. Cliff Drive, Santa Cruz, CA 95060 (Formerly Coast Santa Cruz Hotel)
Hotel amenities
Dream Inn, a Joie de Vivre hotel
Ranked #5 of 51 hotels in Santa Cruz
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556 reviews from our community

Traveler rating
    320
    155
    57
    9
    15
See reviews for
Families
212
 
Couples
225
 
Solo
23
 
Business
29
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cedarburg, Wisconsin
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Retro Relaxing”
5 of 5 stars Reviewed November 8, 2012

Great location overlooking the Santa Cruz pier right on the wide sandy beach. The rooms all have an ocean view, are comfortable and nicely appointed. Loved the old 70's album covers on the wall...fun remembrances! We came back here to stay for a local wedding, my two teenage daughters loved it last year and again this fall. Staff is great, very helpful. Easy walking out on the wharf, downtown Santa Cruz, or a great walkway (run!) along the ocean. Tons of stuff to do!! In house "Aquarius" restaurant has very good food and service, nice bar. Easy walking to lots of restaurants.

Room Tip: Suites have a door between ocean facing bedroom and "rear" sitting room which makes it gre...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask BikeMore5 about Dream Inn, a Joie de Vivre hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review
November 27, 2012
I am glad to hear you loved the retro-chic decor! We look forward to providing the same level of exceptional service on your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berkeley, California
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“I STAY HERE SEVERAL TIMES EACH SUMMER”
5 of 5 stars Reviewed November 5, 2012

Love the place, even though it's too expensive in my opinion. I stay here several times each Summer/Fall. Falling asleep with the sound of the ocean is wonderful. Pool service is a pleasure and the beach access is terrific.

Room Tip: Most people like the highest floors, 10 being the highest, but I like the first floor near the end o...
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  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dean S about Dream Inn, a Joie de Vivre hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review
November 7, 2012
Thank you for your positive 5 star review! It is certainly hard to beat the ocean view, and being 15 feet off the sand as you mentioned completes the experience. We'll look forward to seeing you soon!
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Love this place!!! Every room is ocean view :)”
5 of 5 stars Reviewed November 5, 2012 via mobile

Dream inn is a great place..
Every room is ocean view... A great place to relax..There is so much to do. Nice heated pool.. Beautiful sandy beach. So many restaurants to choose from. Lots of shops in walking distance..
You will love it!!!!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask SusanQT about Dream Inn, a Joie de Vivre hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review
November 7, 2012
We are all about making sure we provide a relaxing environment so that your stay is an enjoyable one. From the heated to pool to the sandy beaches, I am glad to see that we hit the mark on your recent stay. Stop back in again soon, and we'll look forward to providing the same level of exceptional service-- don't be afraid to pamper yourself with room service on your next visit!
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Fresno, California
Top Contributor
68 reviews 68 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
“Nice hotel and great location”
5 of 5 stars Reviewed November 4, 2012

The hotel was very nice with balconies overlooking the ocean. The beds were comfortable. Our room was on the top floor and we didn't hear too much noise from the hallways so it was quiet which was good. The location is nice. It's a quick walk to the wharf and boardwalk. The beach is right outside the hotel. The pool and spa are all nice amenities as well.

My friend was able to get another room when she asked and both of us were able to get late check outs with out a problem. The valet was also very quick.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by lzzc for Santa Cruz
Ask lzzc about Dream Inn, a Joie de Vivre hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review
November 29, 2012
Thank you for your outstanding review! I am happy to hear that the valet services met with your satisfaction and we look forward to providing the same great view and exceptional service on your next stay!
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Austin, Texas
1 review
1 helpful vote 1 helpful vote
“Unbelievable!”
5 of 5 stars Reviewed November 3, 2012

So, my boyfriend and i just returned from spending a single night there in one of their suites. The location is really convenient, the rooms are just beautiful and the staff is very friendly. There were a few suuuuper minor things (they didn't call us when the room was ready, the fireplace didn't work and they never sent anyone to come fix it when we called) that took place, but honestly, they were so inconsequential that the experience was still perfect.

Well, they sent out an online survey and my boyfriend noted the very few things that could have been improved but made sure it was clear we still really had a grand time there. Since the online survey, he's been called twice with apologies, sent an email, and had the entire cost of the room comped. He protested since comping was completely unnecessary, but they insisted. This place is AWESOME!!

Seriously, if you are staying at any hotel in Santa Cruz, stay here. They are totally committed to your happiness and making sure you enjoy your stay. Hands down, the next time we're in Santa Cruz, we'll be back to the Dream Inn.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Lisky T about Dream Inn, a Joie de Vivre hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean H, Guest Relations Manager at Dream Inn, a Joie de Vivre hotel, responded to this review
November 7, 2012
Thank you for your 5 out of 5 star review! We look forward to having you with us again the next time you are in Santa Cruz. Cheers!
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Additional Information about Dream Inn, a Joie de Vivre hotel

Also Known As:
Dream Inn, a Joie De Vivre Hotel Hotel Santa Cruz
Dream Inn, a Joie De Vivre Hotel Hotel
Dream Hotel Santa Cruz
Coast Santa Cruz
Coast Santa Cruz Hotel
Address: 175 W. Cliff Drive, Santa Cruz, CA 95060 (Formerly Coast Santa Cruz Hotel)
Region: United States > California > Santa Cruz
Amenities:
Beach Business Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Santa Cruz
#2 Business Hotels in Santa Cruz
#3 On the Beach Hotels in Santa Cruz
#8 Romantic Hotels in Santa Cruz
Price Range: $$$
Hotel Class:4 star (4*)
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Dream Inn, a Joie de Vivre hotel
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