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“"Don't pass this one up"” 5 of 5 stars
Review of Hampton Inn Los Angeles/Santa Clarita

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Hampton Inn Los Angeles/Santa Clarita
2.5 of 5 Hotel   |   25259 The Old Road, Santa Clarita, CA 91381   |  
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Ranked #1 of 6 Hotels in Santa Clarita
Sedona, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“"Don't pass this one up"”
5 of 5 stars Reviewed April 8, 2014

This was our 3rd stay at this hotel. It is as good or better than any Hilton or Hyatt I have stayed at. Service is outstanding!!!! They can't seem to do enough to make your stay comfortable. We choose a room on the top floor at the back of the hotel for a quiet nights sleep. The pool area closes early so we experienced no noise from there. Close to restaurants and easy access to the 5.

Room Tip: Top floor at back of property overlooking pool area.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review, April 9, 2014
Hello Sheila W.

I like to thank you for your amazing review of your stay at the Hampton Inn Santa Clarita. I’m excited to hear that we were able to exceed your expectation! I am very fortunate to have a great team who is proud to be the recipient of the Hampton Lighthouse Award for three consecutive years (2011 through 2013). This award is giving to us by Hampton for being in the top 5% of the brand in regards to guest satisfaction! My team is very motivated to continue this success, and reviews like the one you have given us are a big motivator to keep doing what we are doing. I always like to share these comments to my team because they are the once who deserve all the credit.

We all look forward welcoming you back soon when visiting the beautiful Santa Clarita Valley!

Regards,

Jeroen Buiks | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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402 reviews from our community

Traveler rating
    274
    109
    14
    4
    1
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Santa Rosa, United States
1 review
5 of 5 stars Reviewed March 23, 2014

The service was excellent. The room was a good size. The children with us were spoken to not at. The breakfast area was clean and well stocked. On our second stay one of the children became ill and the staff was quick to supply us with fresh linens and towels.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review, March 28, 2014
Hello Donna M.

Thank you for reviewing your stay at the Hampton Inn Santa Clarita! I am happy to see that my front desk team took care of you when you needed them. Ashlee who helped you was very happy with this acknowledgement on Tripadvisor and it really made her day! Thanks again for staying with us and please visit us again soon!

Regards,

Jeroen Buiks | General Manager
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Houston, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2014

This hotel was clean, comfortable and all in all, a great value. The breakfasts contained hot eggs and other protein every morning. The staff were all cheerful and helpful. They had a binder at the front desk with menus of local restaurants. It was a great stay!

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review, March 19, 2014
Hi Margaret W

Thank you for acknowledging the cleanliness of our hotel! The Hampton Inn Santa Clarita is an award winning hotel in regards to guest satisfaction and cleanliness. I look forward passing on your nice comments to the people who deserve credit for this. Thanks again for staying with us and please come and stay with us again in the near future!

Regards,

Jeroen Buiks | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peru, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2014

This hotel has been the perfect model of how a trip should be. The staff were all very professional and friendly and the accommodations were fantastic. The location is quite nice with easy access to and from the 405. There is a great selection of restaurants and shopping nearby.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review, March 19, 2014
Hello Keith A

Thank you for staying at the Hampton Inn Santa Clarita! I’m very excited to hear that you enjoyed your time with us and that we were able to meet your expectations. We hope welcoming you back soon when you are in the area.

Sincerely,

Jeroen Buiks | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollister, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

This hotel has the friendliest staff. From the minute we walked in the door until we left they were warm, and accommodating. The staff made you feel welcome and not like an intrusion. The location is convenient to the freeway with good restaurants in close proximity.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review, March 10, 2014
Hello Carol R,

Thank you so much for your amazing review of your stay at the Hampton Inn Santa Clarita. I like to pass on your compliments about my staff to the people who deserve credit for this: my Front Desk agents, Breakfast Staff, Room Attendants and Maintenance staff. We all work hard to make each stay as comfortable as possible. Hampton has also recognized this and awarded us with the prestigious Hampton Lighthouse Award for being in the top 5% of the brand. We all look forward welcoming you back soon so you can experience some more Hamptonality moments with us!

Sincerely,

Jeroen Buiks | General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevenson Ranch, United States
1 review
5 of 5 stars Reviewed March 8, 2014

The Hampton at Stevenson Ranch is a wonderful place to stay. The staff is always friendly and professional. I have stayed at this particular Hampton at least three times. Clean, nice location, wonderful staff.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review, March 10, 2014
Hello Wendy M,

Thank you for your loyalty to the Hampton Inn Santa Clarita. The fact they you returned for a third stay is a huge compliment that my staff will sincerely appreciate! We all look forward to welcoming you back many more times in the future!

Regards,

Jeroen Buiks | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 6, 2014 via mobile

I came California with some friends for a conference. After 12 hours of driving and being stuck in a van, the greeting and the cleanliness of the place was refreshing! Every morning, and evening, the staff was incredibly welcoming and genuine. I highly recommend this place!!!!!!!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeroen B, General Manager at Hampton Inn Los Angeles/Santa Clarita, responded to this review, March 10, 2014
Hello Mortarmanjl

Thank you for reviewing your recent stay with us! I’m so happy that my team was able to offer you a pleasant stay and that you liked the cleanliness of your room! Please come visit us again soon when traveling to our area!

Regards,

Jeroen Buiks | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Los Angeles/Santa Clarita

Address: 25259 The Old Road, Santa Clarita, CA 91381
Phone Number:
Location: United States > California > Santa Clarita
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Santa Clarita
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Los Angeles/Santa Clarita 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Los Angeles/Santa Clarita Hotel Santa Clarita
Hampton Inn Santa Clarita
Santa Clarita Hampton Inn

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