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“Superb Experience!!” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
2.5 of 5 Hotel   |   2455 El Camino Real, Santa Clara, CA 95051   |  
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Ranked #4 of 33 Hotels in Santa Clara
Certificate of Excellence
Sunnyvale, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Superb Experience!!”
5 of 5 stars Reviewed February 16, 2013

Our recent experience at this hotel is excellent! The hotel is new and clean. When I first arrived at the hotel, they initially gave me and my family 2 rooms on different floors. After checking out the rooms, I decided that putting the whole family at the same floor would be better. They immediately switch the rooms together without any hassle. The staffs are very friendly and the breakfast is nice. I will definitely revisit this hotel again

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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712 reviews from our community

Traveler rating
    408
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    42
    7
    9
See reviews for
161
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Santa Clara, California, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 13, 2013

The hotel is clean and comfortable, front desk is always available and polite.
The rooms are quite big.
Wifi is very unreliable.
I did not like the breakfast. It is pretty much the same every morning.

Room Tip: Avoid rooms towards the highway
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review, July 18, 2013
Dear Amit K,

We appreciate that you took the time to review our hotel. I was delighted to read your review and your very kind comments regarding our rooms and the staff.

However, I am sorry to hear your issues with our WiFi service and breakfast selection. Pelase accept our sincerest apologies for any inconvenience and dissatisfaction these aspects have caused you.

Rest assured that your comments will be reviewed by the hotel's management and will be used for future updates. We look forward to welcoming you back again in the future.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corona, California, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 10, 2013

My son goes to SCU and this is my second stay at this property. Can I say it was even better than the 1st time? The rooms are clean and spacious, the breakfast is very good and the staff is very professional. It is not the closest HIE to SCU, but it is so convenient to everything, we will always stay here when visiting our son.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boxborough, Massachusetts
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 8, 2013

Hotel is comfortable, front desk is prompt and polite, room sizes are generous.
Wifi is not very reliable, but wired internet works very well.
Breakfast is pretty much the same every morning, but is more than adequate.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenzhen, China
1 review
4 of 5 stars Reviewed February 8, 2013

The room is clean and bright, bed is soft and big, bathroom is good and equipped well. tv is large. I feel very comfortable and happy living in this hotel. The only defect is too noisy if room is near the expressway. After I move to the room in the back of the hotel, it is silent enough though I still can hear the car's sound at night, but this won't keep me wake up any more.

Room Tip: prefer higher floors and not face to san tomas expressway.
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lake in the Hills, Illinois, United States
1 review
5 of 5 stars Reviewed February 4, 2013

Great place to stay, just even for an overnight. Neat and clean rooms, courteous staff and excellent complementary breakfast. Well lit and secured parking spaces for vehicles too!..Very close proximity to a lot of commercial establishments such as restaurants, small shops and mall. Also, very close distance from other brand hotels when we had to visit friends. A stone's throw away to Mariani's where you can have a good breakfast and lunch buffet. I will definitely come back here at 2455 El Camino Real, Santa Clara California Holiday Inn and definitely will recommend to friends and family. You will enjoy your stay!!.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
1 review
4 of 5 stars Reviewed February 3, 2013

Hotel rooms have been recently remodeled. The suites are great; the regular rooms are a little cramped. The suite entrances are inside the main building; the regular rooms are accessed from the outside. Clean rooms and convenient location with many restaurants and access to Highway 101 nearby. Parking can be tight. Breakfast is good but the same every day.

Room Tip: Reserve a suite for more room.
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Express Hotel & Suites

Address: 2455 El Camino Real, Santa Clara, CA 95051
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Santa Clara
#6 Family Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Welcome to our new and fresh Holiday Inn Express & Suites Santa Clara-Silicon Valley. Our stylish and sophisticated hotel features 97 suites thoughtfully designed with the business and leisure traveler in mind offering complimentary business and fitness center, outdoor pool, and complimentary hot breakfast! We are in the Silicon Valley centrally located in Santa Clara near the Santa Clara/San Jose Convention Center and only a few miles from San Jose Airport. Local businesses include Santa Clara University, Google, Cisco Systems, Intel, Yahoo, AMD and Applied Materials. Santana Row offers dinning and shopping variety. Don t forget to visit California Great America and Winchester Mystery House. Our distinctive lodging is an urban retreat for everyday travelers seeking modern convenience mixed with warm, casual California ambiance. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Santa Clara
Hawthorn Suites Santa Clara
Santa Clara Hawthorn Suites

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