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“Very Nice Accomodations” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
2.5 of 5 Hotel   |   2455 El Camino Real, Santa Clara, CA 95051   |  
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Ranked #5 of 33 Hotels in Santa Clara
Corona, California, United States
2 reviews
1 helpful vote 1 helpful vote
“Very Nice Accomodations”
5 of 5 stars Reviewed September 20, 2012

On September 14 we arrived in Santa Clara to drop our Freshman son off at Santa Clara University. This was our first stay and I must say I was pleasantly surprised. Were in a King Suite and the room was modernly updated, very spacious and clean. It had the biggest jacuzzi tub that I have seen in level of hotel and although I did not get a chance to enjoy it, I will defintely be staying here on future trips to Santa Clara. Our only minor complaint was that the A/C was noisy when it kicked on and off. The breakfast was very nice and the front office staff friendly.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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685 reviews from our community

Traveler rating
    395
    238
    37
    7
    8
See reviews for
154
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • German first
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  • Any
English first
Pomona, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 18, 2012

On August 4th my husband and I stayed at this Holiday Inn Express in Santa Clara and were very pleasantly surprised by the warmth and hospitality of the young lady on duty that evening, I regret not having written her name down but I think it was Melissa? We were there attending a wedding and chose the hotel because it was close to the church the wedding was to take place at. My husband and I had never been to San Jose so we very much welcomed the help we received from the desk clerk and she never seemed to be bothered by all the questions. We also found the location to be very clean, the room was above what we expected for the price we paid, and the cookies and fruit was a nice touch in the lobby. We enjoyed the nice complimentary continental breakfast which was well stocked with lots of choices.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Roselle, Illinois, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2012

We used to stay at this property before Holiday Inn Express took over, and loved it and the location. Was worried that it had changed for the worse with the new ownership, but I needn't have been. It was completely updated and clean, has a tasty and great selection for breakfast, the pool area was very nice still, and has a very friendly staff. The room's furnishings were very practical for the traveller. With family within 1/2 mile, the location is superb. Happily, we will still be staying there when we visit.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 4, 2012

I was disappointed with this hotel, after reading all the good things about it on tripadvisor. We traveled to bay area to visit family and we flew to SJC. The location is good, as it is close to the airport and highway. The first impression of the lobby was pretty good, bright and clean. Thought the staff was friendly and nice. Our room was on 3rd and we used our key card to get into the floor but when we got to our room, both key cards did not work even we tried so many time. Alright then my husband and I went back down to the lobby and asked for help. The line was long so we took out our cell phone and started to use it. By the time it was our turn, the staff was rude and said we put the key cards to close to our cell phones and not too willing to help. we were like we didn't take our cell phones out until we came back down to the lobby. So we finally entered the room. The room looked clean, but the bathroom was old. sink was old. the worst was the toilet bowl was shifting a little bit. but functional-wise, it worked fine. so we didn't say anything to the hotel. i did mention it when we checked out. We enjoyed the pool area but it was a small swimming pool. I didn't have breakfast. my cousin and his wife did and they said there were lot of choices. overrally, the hotel is fine. probably won't go back again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Shanghai, China
1 review
5 of 5 stars Reviewed September 2, 2012

The room is very spacious and quiet. The hot breakfast is good. The location is great as well. For those who do not drive, there is a bus stop just outside the hotel and a few restaurants within working distance. For those who drive, the El Camino Real street just in front of the hotel has a lot of different restaurants. There is a major shopping center, a theme park within a few miles. Also, it is close to many companies Yahoo, Nvidia, Intel, etc for those have business trip to visit silicon valley.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Penang Island, Malaysia
1 review
4 of 5 stars Reviewed August 29, 2012

hotel room was clean and very spacious. also the staffs were really friendly. This hotel has always been my choice everytime i visited Santa Clara. They also have a wide range of choices for breakfast, and they rotate some of the dishes everyday.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tucson, Arizona, United States
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 20, 2012

We stayed here because it was the closest to our family (who have a one bedroom apartment...too much togetherness). The experience was great and we'll stay here again. The room was clean and comfortable. We loved the mini-bar & coffee maker. Breakfast was fabulous with real plates, metal cutlery and diverse and healthy choices. The building was clean and well-maintained and the hot tub was hot. There were computers with printers that worked, as well as a no charge guest laundry. This has become our "go to" hotel in Silicon Valley.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites

Address: 2455 El Camino Real, Santa Clara, CA 95051
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Santa Clara
#5 Business Hotel in Santa Clara
#5 Romantic Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
Welcome to our new and fresh Holiday Inn Express & Suites Santa Clara-Silicon Valley. Our stylish and sophisticated hotel features 97 suites thoughtfully designed with the business and leisure traveler in mind offering complimentary business and fitness center, outdoor pool, and complimentary hot breakfast! We are in the Silicon Valley centrally located in Santa Clara near the Santa Clara/San Jose Convention Center and only a few miles from San Jose Airport. Local businesses include Santa Clara University, Google, Cisco Systems, Intel, Yahoo, AMD and Applied Materials. Santana Row offers dinning and shopping variety. Don t forget to visit California Great America and Winchester Mystery House. Our distinctive lodging is an urban retreat for everyday travelers seeking modern convenience mixed with warm, casual California ambiance. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Santa Clara
Hawthorn Suites Santa Clara
Santa Clara Hawthorn Suites

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