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“My Go To Business Hotel in Santa Clara” 4 of 5 stars
Review of Embassy Suites Hotel Santa Clara

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Embassy Suites Hotel Santa Clara
3.5 of 5 Hotel   |   2885 Lakeside Drive, Santa Clara, CA 95054   |  
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Ranked #5 of 33 Hotels in Santa Clara
Cape Town Central, South Africa
Top Contributor
68 reviews 68 reviews
8 hotel reviews
Reviews in 22 cities Reviews in 22 cities
85 helpful votes 85 helpful votes
“My Go To Business Hotel in Santa Clara”
4 of 5 stars Reviewed December 30, 2013

I spend a few weeks every year visiting Cisco Systems in San Jose and like to use this as by base. The rooms are huge and the executive floors give you free access to the fruit and snacks. Breakfast is a buffet with something for everyone and there are free drinks between 5 and 6pm, Whats not to like :)

Room Tip: Try get booked into the higher executive floors
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 reviews from our community

Traveler rating
    150
    119
    57
    16
    10
See reviews for
116
39
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151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Tracy
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 29, 2013

I loved the stay with Embassy Suites. Everyone made sure I was well taken care of. I have to use a scooter and the cook for breakfast helpped me out in every way. The whole staff was great made sure I was very well taken care of. I would tell all my family and friends to stay there.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed December 25, 2013

Not only was the hotel very nice, it was very clean and more importantly, the staff went out of their way to help our group (team) out of a bad situation. The hotel staff could not have been better. Without doubt, we will be staying here again every time our team heads up north to San Jose for a tournament.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grenoble, France
1 review
4 of 5 stars Reviewed December 23, 2013

Great hotel for busniness. Easy access, clean and quite rooms and lobby, very professional and fast service, complementary breakfast with order to cook service. Breakfast could be improved by adding fresh pressed orange juice and higher quality fruit spread. I recommend this hotel for business travel.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sonora, California
Top Contributor
58 reviews 58 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 10, 2013

There was no atrium style setup like most Embassy Suites which made the sitting room seem like a cave since it faced the wall into the hallway with no usual window. Still the rooms were much like any other Embassy Suites. The manager's reception only had one bartender, which caused long lines and grumpy service. The breakfast was in the same area and did not flow well, but it was up to par as far as the food was concerned. It seems like the area for the reception and breakfast is way too small, but there is no room to expand into an atrium like most other Embassy Suites. There are better choices in the area.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbSuites, Manager at Embassy Suites Hotel Santa Clara, responded to this review, December 16, 2013
Thank you for taking the time to review our property. You are correct that our hotel is not the typical atrium style as most Embassy Suites. I would agree that the natural lighting is significantly less than an atrium hotel. Although we can’t change the structure of our hotel, we do our best to ensure that the property is fresh and the lighting is enough to make our guest feel warm and welcomed. I am also sorry to hear that you were not fully satisfied with our manager's reception, complimentary breakfast and your feedback on our staff. We strive to provide excellent service and accommodations and will continue to work to improve our offerings and hope you will consider staying with us again
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San Jose, United States
1 review
5 of 5 stars Reviewed December 9, 2013

Very satisfied with Embassy Suites Santa Clara. Good breakfast, complimentary drinks with dinner reception, clean, very professional personnel, great dinner, great location. I would stay at the hotel again.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbSuites, Manager at Embassy Suites Hotel Santa Clara, responded to this review, December 16, 2013
Thank you for your recent review and for your generous account of our staff and service. It's heartwarming to hear our guests speak of our hotel as their home away from home. Especaily during the Holidays. We strive to provide the best customer service as possible by making our guests feel like family and thrilled to hear that we achieve that goal with you. We look forward to having you visit us again soon!
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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2013

My family and I whenever possible always stay at Embassy Suites. It's convenient, and you get more for your money w the complimentary cook to order breakfast and cocktail reception, and especially the roomy accommodations.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmbSuites, Manager at Embassy Suites Hotel Santa Clara, responded to this review, December 16, 2013
Thank you so much for your recent review. I am thrilled to hear that we were able to meet you and your families expectations. That we are a convenient place to stay and that you are able to get a bang for your buck. Your feedback is valuable to us so that we can continue in our quest to serve you better in the future along with other families. I
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Hotel Santa Clara

Address: 2885 Lakeside Drive, Santa Clara, CA 95054
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Santa Clara
#4 Family Hotel in Santa Clara
#4 Romantic Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Santa Clara 3.5*
Number of rooms: 257
Official Description (provided by the hotel):
Each of our 257 spacious rooms and two-room suites features a master bedroom with king-size bed, separate living area complete with wet bar, refrigerator, microwave oven, coffeemaker, hairdryer, full size iron and ironing board, queen-size sofa sleeper, two televisions with remote control, two telephones with voice mail capability, High Speed Internet Access and a well lit dining/work area. ... more   less 
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Also Known As:
Embassy Suites Santa Clara
Santa Clara Embassy Suites

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