We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice property, perfect for business travel” 4 of 5 stars
Review of Embassy Suites Hotel Santa Clara

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Embassy Suites Hotel Santa Clara to your Saves list
Embassy Suites Hotel Santa Clara
3.5 of 5 Hotel   |   2885 Lakeside Drive, Santa Clara, CA 95054   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Extended Stay
Ranked #6 of 33 Hotels in Santa Clara
Dallas
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
“Nice property, perfect for business travel”
4 of 5 stars Reviewed January 29, 2013

Stayed two nights on the front end of a week-long business trip. I was pleasantly surprised at how nice the property was - very clean, upgraded breakfast and bar area, etc. The room was large and nicely appointed. I enjoyed the complimentary "made to order" breakfast, and the staff was very accommodating.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

356 reviews from our community

Traveler rating
    152
    119
    58
    16
    11
See reviews for
116
40
20
153
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
CA USA
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 28, 2013

When you consider the free drinks at happy hour and the great buffet served at breakfast including made to order omelets, the Hilton HHonors weekend deal of points + payment offered a surprisingly great deal for a local retreat. We stayed local for the MLK long weekend. We enjoyed our stay and the service of the front desk so much, we stayed a 2nd night and again used the points + payment deal--the front desk got us the same terms even though the 2nd night encroached into the business week. I've never been disappointed by an Embassy Suite stay and the local property is no exception. As a frequent business traveler, I'd recommend it to road warriors coming to the South Bay area.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aylesbury, United Kingdom
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 19, 2013

We came to Santa Clara purely to visit California's Great America Theme Park and stayed at Embassy Suites because of the excellent value package available.
The room (suite) was huge - you entered into a large lounge area with TV and sofas, microwave, fridge and sink. The bedroom was just as big and also had a TV in. Very Clean and comfortable throughout.
Check in was quick and friendly, along with our room card we were also handed our park entrance tickets (actual tickets - not vouchers, so no need to get in line and exchange at the park).
Free parking lot.
Breakfast (included) was awesome, set out in 2 large rooms off the lobby. Choice of food was amazing loads of different fruit and cereal, coffee and juices, pancakes, sausages and home fries plus a cooked to order station for eggs, omlettes (with loads of different fillings) and bacon.
We would stay here again if we come back to Great America.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2013

My family stayed at the Embassy Suites in Santa Clara during the Christmas holidays 2012. My familiy consists of myself, my hubby and three kids ages 10, 8, and 4. We have stayed at many Embassy Suites, including Brea in SoCal and all over Texas (Dallas, Houston, San Antonio, Austin, etc). The Santa Clara location is hands down our favorite of all the Embassy Suites where we have stayed! Our room was clean, spacious, and very quiet. My husband requested extra towels and linens when he made the reservations, and they were ready and waiting for us our first night and every night thereafter! The fold-out bed was comfy, and they provided an extra blanket for even extra comfort (from experience, most fold-out beds are not very comfortable). We didn't partake of the Manager's Reception, as we were visiting with relatives every night, but we enjoyed the complimentary hot breakfast each morning. The service was fantastic! We were greeted by a very pleasant and friendly woman at the dining area, who was sweet and joked with my kids. (In contrast, the woman at the Embassy Suites in Brea was horrible and always demanded that we keep a close eye on my kids, which was unwarranted, as my kids are typically well-behaved. The Brea location has some major issues with customer service in the dining area, but that's another story. Back to my review about the Santa Clara location...). The breakfast omlettes were delicious! My kids and I really looked forward to breakfast every morning. I wish all hotels could be like this! The Santa Clara location will definitely be our go-to hotel when we make our annual Christmas trips to the Bay Area.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed December 28, 2012

Our family's stayed in many Embassy Suites for both pleasure and business, and this time it was over the Christmas holiday. Right next door, there's a new hotel being built and we were wakened by construction noise at 7 in the morning. Hotel management is proactive by leaving a notice in our room informing us of the impending construction. Fortunately because of the continued rain and being that it was over the holidays, we weren't overly annoyed or awakened by construction noise. The executive rooms are smaller than most, especially the bathroom. Breakfast was just average but there's no variety so if you're staying more than two or three days, like we were, breakfast becomes expected; there needs to be more variety. Also the snacks during happy hour are very poor compared to many other Embassys we've visited. As far as cleanliness, I didn't see a whole lot of cleaning around the hotel but it was during the holidays so I expect the hotel to be running with a skeleton crew. Our room wasn't vacuumed or trash removed, and also noticed that the elevators needed some attention. The pool is very small, and I would call it a dipping pool and not fit for families. Same for the spa. I had to use the business center a couple of times and both times, there were issues with their 3rd party service provider. For a hotel that caters to business travelers, they need to change this. Let me add, though, they quickly responded to my inability to gain access to their computers to print by setting me up on one of their office computers. Location is great if you're on business or wanting to spend some time at Great America or near Santana Row.

Room Tip: Ask for top floors facing away from freeway.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 12, 2012

I have stayed here a number of times, most recently October 2012. The layout and decor is the same as every other Embassy Suites - so, solid, wearing well, usable, functional, a little boring although the hallways are a little ... depressing at times (see photo). But ... that's the way it goes.

Reception staff were extremely helpful - I'd just flown in from the East Coast trying to leave before Sandy struck and was delayed a bit. The staff didn't charge me for the night I wasn't there, and then let me check in early to leave my bags. Very friendly and caring of them!

Room service was a little slow but they warn you about the wait over the phone. The portions are large though - so go easy!

Gym: Functional - gets busy in the mornings.

Breakfast: A good breakfast with really friendly staff - particularly the hot breakfast chef. Free omelettes every morning with a smile.

Bar: Some free snacks served in the evening. A nice touch. Bartender was very professional.

Rooms: Clean. Well maintained, Hilton / Embassy Suites standard. One note: the cleaners, while extremely polite and helpful, do tend to chat and talk quite a bit in the hallways when they're doing other rooms which can get noisy if you're trying to do an early morning conference call from your room.

Overall: A good business hotel if you need to be in the area, nice to have the extra space and the free hot breakfast is a really nice touch to look forward to in the morning.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
66 reviews 66 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 10, 2012

Good solid Embassy Suites. My room was at the end of the hall and very quiet. I would recommend asking for a room not on the freeway side. Room service was very slow, but the food was good. Surprisingly though, no Hhonors amenities.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Embassy Suites Hotel Santa Clara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Santa Clara

Address: 2885 Lakeside Drive, Santa Clara, CA 95054
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Santa Clara
#4 Romantic Hotel in Santa Clara
#4 Family Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Santa Clara 3.5*
Number of rooms: 257
Official Description (provided by the hotel):
Each of our 257 spacious rooms and two-room suites features a master bedroom with king-size bed, separate living area complete with wet bar, refrigerator, microwave oven, coffeemaker, hairdryer, full size iron and ironing board, queen-size sofa sleeper, two televisions with remote control, two telephones with voice mail capability, High Speed Internet Access and a well lit dining/work area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Priceline, Expedia, Cheap Tickets, Hilton Hotels, Agoda, getaroom.com, Odigeo, TripOnline SA and Tingo so you can book your Embassy Suites Hotel Santa Clara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Santa Clara
Santa Clara Embassy Suites

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel Santa Clara, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.