I have stayed here a number of times, most recently October 2012. The layout and decor is the same as every other Embassy Suites - so, solid, wearing well, usable, functional, a little boring although the hallways are a little ... depressing at times (see photo). But ... that's the way it goes.
Reception staff were extremely helpful - I'd just flown in from the East Coast trying to leave before Sandy struck and was delayed a bit. The staff didn't charge me for the night I wasn't there, and then let me check in early to leave my bags. Very friendly and caring of them!
Room service was a little slow but they warn you about the wait over the phone. The portions are large though - so go easy!
Gym: Functional - gets busy in the mornings.
Breakfast: A good breakfast with really friendly staff - particularly the hot breakfast chef. Free omelettes every morning with a smile.
Bar: Some free snacks served in the evening. A nice touch. Bartender was very professional.
Rooms: Clean. Well maintained, Hilton / Embassy Suites standard. One note: the cleaners, while extremely polite and helpful, do tend to chat and talk quite a bit in the hallways when they're doing other rooms which can get noisy if you're trying to do an early morning conference call from your room.
Overall: A good business hotel if you need to be in the area, nice to have the extra space and the free hot breakfast is a really nice touch to look forward to in the morning.
- Official Description (provided by the hotel):
- Each of our 257 spacious rooms and two-room suites features a master bedroom with king-size bed, separate living area complete with wet bar, refrigerator, microwave oven, coffeemaker, hairdryer, full size iron and ironing board, queen-size sofa sleeper, two televisions with remote control, two telephones with voice mail capability, High Speed Internet Access and a well lit dining/work area. ... more less
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- Also Known As:
- Embassy Suites Santa Clara
- Santa Clara Embassy Suites