I recently stayed at the Avatar and I have had a hard time deciding between three and four stars. The good: great location, the staff is attentive and friendly, the bed is incredibly comfortable, and the rooms have been nicely renovated and have a good layout with comfortable and well kept furniture.
The just okay: lighting was odd, lots of spotlight type lamps scattered about the room. The room felt very dark to me. All rooms are exterior, and the rooms all have large windows facing onto the corridor, covered only with blinds. There was a lot of light leakage and I wondered how much privacy I actually had.
The bad: for Silicon Valley, the internet connection is incredibly slow. I was also not pleased with the bait and switch of 'free' internet that was unacceptably slow that could be upgraded to merely slow by purchasing a faster connection. And this is just me, but as a solo female traveler, I was bit concerned that I was given a room on the very far side of the hotel, facing into the parking lot and right next to a staircase. The halls are not secured, and while the area is fairly safe, there didn't seem to be much thought put into where I was placed. It didn't bother me enough to make a change, but it did bug me a bit.
However, it is a clean, comfortable and well situated hotel for business. The staff was excellent from the front desk staff to the folks in the on-premise IHOP.
- Also Known As:
- Best Western Santa Clara
- Holiday Inn Santa Clara
- Santa Clara Holiday Inn
- Official Description (provided by the hotel):
- Our newly renovated rooms feature a large working desk, 37 inch flat screen TV, Ipod docking station, refrigerator and free high speed internet access. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Cheap Tickets, Agoda, Venere, Priceline, Tingo and HotelsClick so you can book your Avatar Hotel, a Joie de Vivre hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.