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“Manager on Duty February 18 Was fantastic.” 5 of 5 stars
Review of BEST WESTERN University Inn Santa Clara

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BEST WESTERN University Inn Santa Clara
1655 El Camino Real, Santa Clara, CA 95050 (Formerly University Inn)   |  
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Ranked #2 of 33 Hotels in Santa Clara
Portland, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Manager on Duty February 18 Was fantastic.”
5 of 5 stars Reviewed 1 week ago via mobile

I flew in on the 28. Upon checking in I had the privilege of meetings Pampolina is an asset to their company. He was friendly, Quick and very knowledgeable of the surrounding area. I would definitely recommend this hotel. I diidnt think best western could be so nice. Will see you the next time I'm in Santa Clara.

  • Stayed February 2015
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review, 2 days ago
Hello elkeabrams,

Thank you for great review and for recommending the hotel. While transforming into a Best Western last year, we strived to not only make this one of the best Best Western’s, but also one of the best values for the area. I’m glad you enjoyed your stay with us. It was a pleasure to share your kind words with our staff, especially David P. We look forward to welcoming you back.

At your service,
Curtis
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125 reviews from our community

Traveler rating
    58
    32
    20
    8
    7
See reviews for
35
27
10
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Minneapolis, MN
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Perfect location for business in the valley. New and modern, clean with friendly staff. Ask for a room away from El Camino Real, though - can be a bit loud on that busy street. Decent breakfast and exercise room is adequate for business travelers.

Stayed February 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review, 3 weeks ago
Hello PipersMom29,

Thank you for taking the time to review the hotel. We hope to welcome you back during your next visit to Santa Clara.

At your service,
Curtis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torrance, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 weeks ago

Minutes from San Jose airport. Just few miles from where I needed to be. Located down the road from University of Santa Clara & eateries on Alameda St. Front desk staff were very cheerful and friendly.

  • Stayed February 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review, 3 weeks ago
Hello EddieKoga,

Thank you for staying with us and reviewing our hotel. We hope to welcome you back the next time you are in Santa Clara.

At your service,
Curtis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Attractive, renovated facility with very quiet, clean and roomy. Staff was excellent, helpful and even kind.Breakfast was a notch above what we expected with scrambled eggs, sausage, waffles and all the normal items. Would return again as it was also a great value.

Room Tip: Center courtyard, 2nd floor is very quiet
See more room tips
  • Stayed January 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review, 4 weeks ago
Hello Delbert H,

Thank you for the 5 star review. Our breakfast has been evolving since we opened as a Best Western last April. I’m glad to read that you enjoyed our complimentary upgraded hot breakfast buffet.

We look forward to welcoming you back.

At your service,
Curtis
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Weaverville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 4 weeks ago

Perfect location for the business I had to conduct. the room was very clean and nicely decorated. one of the few properties set away from busy traffic and freeways in the bay area. the only down side was that the pool was not heated. other than that I had a great stay and the hotel staff wonderful.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review, 4 weeks ago
Hello Andy F,

Our staff is very thankful for your kind words. Housekeepers, front desk associates, maintenance, and breakfast attendants all work very hard to ensure you have the best stay possible. Hearing how their work positively affected your stay always makes their day.

We have many green initiatives at the hotel, and heating the pool using solar is an ongoing project. We are currently working to have this completed in a month or so.

We look forward to welcoming you back the next time you’re in Santa Clara.

At your service,
Curtis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eureka, CA, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 26, 2015

This motel has vastly improved staff behavior as well as breakfast selections and quality. It is definitely one I would use again when in the Bay Area for doctor appointments and business meetings, too. It is conveniently located near businesses, eating out and shopping.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review, 4 weeks ago
Hello Sandra E,

Thank you for taking the time to share your experience while staying with us at the Best Western University Inn. We will continue to work hard to create the best stay possible.

We look forward to welcoming you back.

At your service,
Curtis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2015

Recently remodeled, the rooms very nice with lots of space. Good location. I have stayed here several times in the past and like staying here. The included breakfast in the morning is quite good. Very close to Santa Clara University.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curtis C, General Manager at BEST WESTERN University Inn Santa Clara, responded to this review, 4 weeks ago
Hello Tom201122,

Thank you for the great review. We look forward to welcoming you back.

At your service,
Curtis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN University Inn Santa Clara

Address: 1655 El Camino Real, Santa Clara, CA 95050 (Formerly University Inn)
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Santa Clara
#2 Romantic Hotel in Santa Clara
#6 Family Hotel in Santa Clara
#7 Business Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Number of rooms: 70
Reservation Options:
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Also Known As:
Ramada Limited - Santa Clara Hotel Santa Clara
Ramada Santa Clara
Santa Clara Ramada

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