This is my first stay at the Plaza Suites and it was generally adequate for the purpose of a business trip. The rooms were clean and generally updated in both decor and finishes. The hotel housekeeping staff did an excellent job each day and I was impressed with their attention to detail when cleaning. The front desk staff was cheerful and very helpful. The bartender was great and had just the right attitude for a hotel bar. Generally the people were great, the decor was fine but it felt that in some areas management tried to do nice on the cheep side.
Layout: The rooms are arranged into suites with the door opening on a small living room and desk area with a bathroom and bedroom adjoining. However.... the feeling that you get is that they took a large single room and divided it into a suite. There was just enough room in the bedroom to walk between the end of the bed and the closet and dresser. Both double beds were almost up against the walls on each side. The result was a very cramped feel to the bedroom. The living room did not have that cramped feel but I would not call it spacious.
Things that management should review that would keep me from staying here again:
The management needs to ck into towels - some were very worn and had threads hanging off the sides. The single largest problem was with the workout room. 75% of the equipment was broken. 3 treadmills only one worked, 3 ellipticals only one worked. It is obvious that the equipment was purchased based on low price and not quality.
- Also Known As:
- The Plaza Hotel Santa Clara
- Plaza Hotel Santa Clara
- The Plaza Hotel
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