Stayed at the Hyatt Regency as I was attending workshops and business meetings, I had a very compact and intense schedule so the Hyatt suited me as it was very close to the offices I was visiting. On my first night I slept the sleep of the dead - nothing would have woken me I was so tired from the journey and forcing myself to stay awake to try and normalise to a different timezone. Next day, up bright and early and out to do business. I returned to the room near to 10pm again very tired - this is when I first realised the room had a connecting door to another room, brought to my attention by the wailing child on the other side. It took his parents some time to settle the poor soul before we could all get to sleep. The next day I fretted about what to do - neither the child nor his parents had behaved badly, they were obviously visiting the Gt America's and maybe the child was overtired and fractious, but I was paying business rates and it is reasonable to expect to be able to sleep. I went to the front desk and spoke to a wonderful gentleman who I believe was called Amit. I explained in the most balanced of terms what the issue was and he acted. I was given a room on higher floor with the offer of someone moving my bags, helping with the move or whatever I needed. This was exactly the reaction I had hoped for and the rest of my stay was faultless.
- Official Description (provided by the hotel):
- Hyatt Regency Santa Clara combines luxury and service with a premier location. Our newly renovated Santa Clara hotel accommodations feature the Hyatt Grand Bed, high-speed Internet access, deluxe amenities and sweeping views. A selection of inviting restaurants offers a variety of cuisine, from classic American to Sushi. Take advantage of extensive meeting facilities and 24-hour business center to make every stay at this Hyatt hotel in Santa Clara a success. With its unmatched service and ideal location - connected to the Convention Center, in the heart of the Silicon Valley and near the Great America Theme Park - you'll discover why we are the premier choice among Santa Clara, California hotels. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Santa Clara Hotel Santa Clara
- Santa Clara Hyatt Regency
- Hyatt Santa Clara