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“Good, new hotel. Great staff. No pool” 4 of 5 stars
Review of TownePlace Suites by Marriott San Jose Santa Clara

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TownePlace Suites by Marriott San Jose Santa Clara
2.5 of 5 Hotel   |   2877 Lakeside Dr, Santa Clara, CA 95054   |  
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Ranked #12 of 33 Hotels in Santa Clara
Denver, Colorado
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Good, new hotel. Great staff. No pool”
4 of 5 stars Reviewed June 21, 2014

We stayed here on a family vacation with kids. The best thing is the staff who are professional and very welcoming. Also, the property is quite new and clean.
We loved the laundry room and the hotel provides free detergent. You have to use cash to get quarters though and you cannot charge it to your room.
The location is very convenient and is quiet in spite of being so close to freeways.
The main drawback is that there is no pool and there was no agreement with other properties to use their pool. Kids love the pool, so that was a downer.
Two other small cons are a fairly small kitchen in the unit which is not meant for more elaborate cooking - so if you cook,just plan to stay on the range top. The other minor con is that the breakfast is less elaborate than ones at, say, Residence Inns.
Other than that, this is an excellent hotel.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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20 reviews from our community

Traveler rating
    10
    4
    3
    2
    1
See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 13, 2014

I am Marriott Platinum and stay in many hotels globally. The staff at this property was as friendly and efficient as any I've ever experienced. Young man at the front desk was working on something but stood up every time a guest came in or left. The two young ladies who checked me in were also very helpful with a few questions. And facilities matched the level of service...

My guess is that this will not stay a hidden gem for long.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SONORA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is a NEW hotel, everything is new and clean.The staff is great!
We planned a girls weekend of shopping and eating. I called early to see if the rooms
had DVD players so we could watch our favorite chic flixs and they didn't BUT the staff
told me one would in our room when we get there, AND IT WAS, WITH POPCORN!
We asked for more towels and they bought them right away. With a full sized refrigerator in the studio suite we had room for all the wine, cheese and fruit we bought. The light breakfast offered was just right for us cause we wanted to eat out for lunch. We had great girls weekend.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Top Contributor
73 reviews 73 reviews
50 hotel reviews
Reviews in 49 cities Reviews in 49 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed April 30, 2014

This is darn near perfect as a place to stay - its clean, quiet, has everything you need and no rip off charges like a "full service" hotel. I cant figure why I would pay more and get less elsewhere. Free parking, free wifi free breakfast... zero rip offs which is unusual anywhere but remarkable in San Jose. Only minor point is they need a shuttle van to drop you somewhere say within 5 miles. It takes 15-30 mins to get a cab under ideal circumstances it would just be so nice to have that which is offered at other locations of this same chain and other chains - its always welcome and appreciated. If you did not get a rental car and just need to go to the convention center you cant walk the 1.7 miles through the construction with no sidewalks really so you need something - it would be a very appreciated addition and its a tax write off for your business guys!

Room Tip: face away from traffic on an upper floor and away from the elevator (but thats always good generic a...
See more room tips
  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed April 8, 2014

I stayed here with my family on the night of their grand opening. It's a beautiful, newly built hotel in a great area. All of the staff we interacted with were kind and accommodating, and they all projected a very professional image. The rooms were exceptionally cozy and inviting. The kitchenette area was a wonderful surprise--such a great feature for business travelers and pleasure travelers alike. The shower was amazing, and the bed and pillows were very comfortable. The complimentary breakfast was tasty and fresh, and yet another added bonus a guest can look forward to when staying at this property. The only downside (arguably) is that this hotel does not have a pool or hot tub. However, it is located next door to a hotel that does. It would behoove TownPlace Suites to enter into an agreement with the adjacent hotel to allow for TownPlace guests to use the other hotel's pool during their stay. I would return to this hotel for future stays in the Santa Clara area, but the lack of a swimming pool might cause me to look elsewhere if I were traveling with my children during the summertime. All in all, it was a very pleasant stay and a very favorable experience.

Room Tip: Avoid the Sizzler next door to this hotel. The food (and I use that term loosely) was AWFUL!
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2014

Stayed her the middle of March for a quick get away. Great hotel, staff was excellent. No pool but everything you would need for business travel. New hotel so it was very clean. Breakfast was a basic grab and go but hit the spot. Stayed in a studio that was nicely equipped for an extended stay. Small kitchen (larger fridge which was nice!), storage in the closet, business desk with plenty of charging outlets. Would definitely stay here again!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 23, 2014

I stayed 5 nights in this hotel. Staff was very friendly and helpful. Location is good, very close to the freeway but no noise inside the room. Room was very nice, spacious en with a fully equipped kitchen including large fridge. It would be better to be able to turn off this fridge when not used to save the energy. TV offers many movie-channels. Breakfast is rather basic but had everything I needed. I enjoyed my stay here.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites by Marriott San Jose Santa Clara

Address: 2877 Lakeside Dr, Santa Clara, CA 95054
Location: United States > California > Santa Clara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #12 of 33 Hotels in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott San Jose Santa Clara 2.5*
Number of rooms: 107
Official Description (provided by the hotel):
Located off of HWY 101, just 5 miles from the San Jose International Airport, and next to high-tech companies such as Apple, Oracle, Fujitsu, AMD, McAfee, and Applied Materials. We are in the heart of Silicon Valley, just minutes from the Santa Clara Convention Center, California's Great America theme park, Levi's Stadium "new home of the San Francisco 49'ers", and walking distance to local eateries. TownePlace Suites by Marriott® is a smoke-free, extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Our hotel features a complimentary continental breakfast each morning, a large fitness center, and an outdoor patio with a guest-use barbecue grill and a relaxing waterfall. Our suites provide the comfort and convenience of home with a fully equipped kitchen and complimentary high-speed Internet access, enhanced by daily housekeeping and a friendly staff who anticipate your needs. TownePlace Suites...your home away from home. ... more   less 
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