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“Very good option near the convention center and new 49 stadium” 4 of 5 stars
Review of Hilton Santa Clara

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Hilton Santa Clara
3.5 of 5 Hotel   |   4949 Great America Parkway, Santa Clara, CA 95054   |  
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Ranked #3 of 33 Hotels in Santa Clara
Certificate of Excellence 2014
A TripAdvisor Member
“Very good option near the convention center and new 49 stadium”
4 of 5 stars Reviewed October 3, 2013

Our go to hotel when in the area. Good value and location. Love the King bed with a sofa bed room time. Works great for families with children. Executive level lounge breakfast is a great spread including eggs and meat, but a little limited on seating options. Restaurant breakfast is good, if expensive. Saw that they just added a breakfast buffet which might make it a better deal.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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725 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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Germantown
Top Contributor
258 reviews 258 reviews
120 hotel reviews
Reviews in 116 cities Reviews in 116 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed October 2, 2013

THis is a good quality Hilton that is clearly paying attention to details and is very convenient location for access to Great America (easy walking distance) and the Santa Clara Convention Center (easy walking distance)
The staff are all trying extremely hard to please and engage.

The gym is lacking for a property that size it was disappointing to have no weight equipment aside for some free weights. THe aerobic equipment is woefully inadequate for demand and I watched a string of folks arrive to find all the machines occupied (only 2 treadmills, alongside bikes etc)
Management said they had heard this before and were looking to expand - the sooner the better

The executive floor was nice and the lounge staff attentive - there was some problems with the coffee machine that really should be easy to fix (buy a new machine or two)
Otherwise it was well equipped and not too busy.

When the new stadium opens this will be a great location as that is walking distance too

Room Tip: Higher floor facing the theme park and new stadium was quiet and provided a pleasant view of these a...
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, Colorado, United States
1 review
3 of 5 stars Reviewed September 26, 2013

The hotel was a decent Hilton with average amenities. I stayed there with my husband while he was working. It had everything he needed for his job. such as wifi since he is honor status. For me on a vacation from life I felt the pool area was small and no drink service while I was out there was a bummer. The 8th floor had a room set aside for honor members to eat and drink. There was always something to munch on which was a plus. And the staff was really friendly, especially Ravi. She even remembered how I like my coffee on the second day.

The only bid down side was that our air condition made this horrible knocking sound all night long and drove me crazy but I was too tired from biking the golden gate bridge to say anything.

It is located next to all the business with very easy access to the highway to get just about anywhere. I was able to go to San Jose in about 12 min.

Hope you have fun on your next trip!!
Happy travels

Room Tip: HIlton Honors be aware that there are NOT omelets served or waffles.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Erich S, General Manager at Hilton Santa Clara, responded to this review, September 27, 2013
Dear Amanda,

Thank you for your Trip Advisor comments. Your comments concerning our staff were wonderful, they are a great team.
As for the noise with your AC unit we have just completed a complete preventive maintenance program on all of our Guest Room AC units replacing key parts. In particular is a valve in the unit.
I hope we did not miss a room. I would love to find out what room you were in. Please do not hesitate to reach out to me if you would like.

Thank you again,

Erich Smith
General Manager
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San Diego, California
1 review
4 of 5 stars Reviewed September 25, 2013

Had Hors d'oeuvres & breakfast during my recent stay at the Executive Lounge. Staff was very courteous and specially Ravinder Kaus was very helpful and professional by having the hot food available few minutes after 9:30 am (not rushing me at all).

Stayed September 2013, traveled on business
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Laguna Beach CA, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 25, 2013

With the task of dropping off my freshman daughter at Santa Clara University, I decided the screaming "Welcome Weekend" deal was too good to pass up. Not only was it a great rate, but the hotel was very nice, clean, quiet, and well-appointed,with a friendly staff. In the evening after arrival, I escaped our room alone and had a pleasant glass of wine in the bar area as I read my book - it was heavenly after all the college prep. Staff was attentive but not hovering. I will stay here again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Erich S, General Manager at Hilton Santa Clara, responded to this review, September 27, 2013
Congrats Barbra M.
We hope your daughter loves Santa Clara University.
We hope to see you again when you come to visit her.
The hotel is a great central location when you are in town.

Erich Smith
General Manager
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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 22, 2013

I spent several days here and enjoyed my stay. My room offered a view of the Great America amusement park and the construction site for the Levi's Stadium. Note that neither of these is close enough to the hotel to cause any annoyance, but definitely close enough if you are visiting either of those attractions.

The room was large and very well fitted out, with good quality furnishings and a very large LCD TV. My room had twin-beds (I asked for a King) which were comfortable but narrow. The room would have slept four, but for me, this would be uncomfortable.

The hotel is just 10 minutes drive from SJC airport. It has a good size car park, which meant I never had any trouble finding a parking space.

All in all, a nice hotel and I enjoyed my stay.

I did not eat at the hotel, so cannot comment on the quality of the food.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, September 27, 2013
Hello FourFishFingers!
Thank you for your review. I am glad you liked the hotel and Great America.
We like both also. So much so I am taking the entire Hotel staff over their tonight for Great America's fright Fest Halloween craziness.
I hope we all come back!!!
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Whistler, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 19, 2013 via mobile

This hotel is in the Perfect location for convention center. Extremely Comfortable beds! Hotel was very clean. Starbucks cafe in lobby was si convenient also it is Close to great American park and is the Perfect location to watch their fireworks!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erich S, General Manager at Hilton Santa Clara, responded to this review, September 23, 2013
Daer EMHopper,

We like to say we are 101 steps from the Convention Center. Plus it hardly ever rains here in Santa Clara so we are as good as staying at a hotel thats connected!
I'm am pleased you had a great stay.

Erich Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Santa Clara

Address: 4949 Great America Parkway, Santa Clara, CA 95054
Phone Number:
Location: United States > California > Santa Clara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Santa Clara
#1 Business Hotel in Santa Clara
#3 Family Hotel in Santa Clara
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Santa Clara 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
Welcome to the Hilton Santa Clara hotel. This stylish and sophisticated hotel boasts an ideal location adjacent to California's Great America theme park and directly across from the Santa Clara Convention Center. Located just 20 minutes from the San Jose International Airport (SJC),in the heart of Silicon Valley. We are also within a five-minute walk of Levi's Stadium - home of the San Francisco 49ers. Plunge into the sparkling outdoor swimming pool or keep fit in the fitness center, fully equipped with ellipticals, bikes, treadmills and weights. Relax in the whirlpool, or enjoy fresh, rich espresso-style beverages in the hotel coffee bar. Savor California and Mediterranean cuisine in the award-winning La Fontana restaurant. Relax and unwind in a spacious guest room decorated in soft, calm tones and featuring internet access. Please note our parking policy on game/event days at Levi's Stadium. Parking will be limited to one car per registered guest room and in accordance with your check-in and check-out times. Guests checking out the day of a game/event will not be permitted to leave their vehicle on hotel property after the hotel check-out time. Late check-out will not be permitted on game/event days. We appreciate your understanding. ... more   less 
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Also Known As:
Hilton Santa Clara Hotel Santa Clara
Hilton Hotel Santa Clara

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