We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfectly nice little hotel!” 4 of 5 stars
Review of Holiday Inn Express Santa Barbara

Save Saved
You added Holiday Inn Express Santa Barbara to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Holiday Inn Express Santa Barbara
2.5 of 5 Hotel   |   17 W. Haley Street, Santa Barbara, CA 93101   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #22 of 60 hotels in Santa Barbara
Toledo, Ohio
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Perfectly nice little hotel!”
4 of 5 stars Reviewed May 6, 2013

One night stay while we were driving up the coast. The rooms & the hotel were charming. Front desk was friendly and pleasant. Room was very clean, and very small. Only one tiny negative. Parking. We got lucky and got the last parking spot, we thought. When we left early in the morning it took us a long time to maneuver out because the cars were jammed into the lots. Not much they can do about it, but still an inconvenience. We would stay here again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

476 people have reviewed this hotel

Traveler rating
    186
    199
    59
    25
    7
See reviews for
104
181
26
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brier, Washington
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 3, 2013

The staff and the Hotel is very nice. There is just No parking at all. You are have a lot to see within walking distant of the hotel. Just make sure you have a place to park before you leave the hotel as they don't have a lot of places to park. The rooms are nice and cozy and clean.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly Hills
Top Contributor
58 reviews 58 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 25, 2013

after attending a wine-tasting in santa maria, called the holiday inn express-santa barbara as i was driving down the coast to los angeles. they gave a wonderful rate even though they were almost sold out. recognized me as a platinum priority member.

very nice room. spacious and clean. decent breakfast.

Room Tip: ask for second floor.....non-street facing are quieter.
See more room tips
  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2013

My wife and I chose this hotel as our "home base" for our wedding in Santa Barbara. I stayed here for nearly a week, and we had 30-40 guests at the hotel over our wedding weekend. It is a lovely place, and about as well-located in Santa Barbara as possible. The staff was friendly and helpful, and the rooms and common areas are clean and well-maintained. Customer service is excellent. Will definitely return.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hidden Hills, California, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 23, 2013

The walls of this hotel are very thin and voices are easily heard through the walls. My son's room was next door with his bathroom sharing a wall with our bathroom. I could easily hear his conversations through the wall. There was also a small child on the second floor who we think must have been running up and down the long hallway. It sounded like she was right in our room with us. Also, the trash is collected on Friday morning and our room was on the side of the large parking lot where the trash bins are located. We were abruptly jarred awake when the large trash truck came into the lot to empty the bins.
On a plus side, the employees are great. They were accommodating and pleasant. They handed out water, gave discount coupons and they were able to answer any question asked of them.
Also, the location was great. Easy walking distance to many very good restaurants and shopping and the shuttle stop was right at the corner.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review, May 14, 2013
Dear Debbie S,

Thank you for your feedback of our property. I am happy to know you were pleased with out hotel location and staff service. We strive to provide the best possible experience and it is always great to hear from our guests on how we are doing. We are deeply sorry that on this day you found your stay to be less than satisfactory due to the level of noise encountered and condition of the walls. We have taken note and wish to thank you for your valuable feedback as this is our best resource of improving our services. Your review will be used to reconsider improvements needed.

Again, I am grateful that you brought this matter into our attention. We hope to have the honor of serving you again in the future and provide you with a better experience.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed April 13, 2013

My wife and I stayed overnight in this downtown hotel on West Haley. It must be noted that this was the original Hotel Virginia built in 1916, and is classified as a heritage site by the US government. It is an L-shaped building where the corner of the L is an extremely narrow and short arched driveway leading into an inner parking lot. Exiting the lot and driveway requires caution due to pedestrians crossing behind 2 blind corners. Service was attentive and professional. We were given the end room of the annex which is accessible only by exiting the lobby and crossing the parking lot. The first thing that greets you when you enter the annex is the laundry room. I'm guessing that this annex was originally the servants' quarters or the stables. Our room was European standard, i.e., cramped. It was clean but nothing more. It had a couple of small windows that looked out onto the corner of the parking lot (view of the bike rack with the hotel bicycles). There is no fitness center. Coupons entitling the guest to free entry to a public pool a couple of kilometres away are available. When I went to check out the lap pool, there was a line of swimmers waiting for available lanes. The public pool has ridiculously short hours. The hotel had its usual Holiday Inn Express complimentary breakfast. The outstanding value of this hotel is its location. If staying in downtown close to Cabrillo blvd is not important to you, I would skip this almost $200/night old hotel.

  • Stayed April 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Santa Barbara, responded to this review, May 8, 2013
Dear Hobbes2007,

Thank you for taking the time to post your comments. I am glad to hear you were pleased with our hotel staff service. Guest satisfaction is very important to us. I am sorry that you found your stay to be less than satisfactory due to the room accommodations received and room rates not fully living up to your expectations. We take all reviews positive or negative very seriously and your feedback will help us improve for our next guest or your next visit.

Once again, thank you for your comments. We hope to provide you with a better experience in the future.

Thank you again for your feedback. We hope that you will afford us another opportunity to showcase our usual levels of service.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 6, 2013 via mobile

We stayed here for one night with our 2 kids. Parking the car, checking in went like a breeze. We were offered complementary water, maps, wifi without asking. Great service. Hotel is 10m walking from the (not so nice) beach area. Main street is around the corner. Good beds, small but all-you-need bathroom.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review, April 10, 2013
Thank you for your review. Our staff is always happy to hear positive comments about their service. I'm glad to enjoyed the location and the room. Next time you're in the area you should take a chance to check out the Santa Barbara Zoo with your children, it has a great family atmosphere. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Holiday Inn Express Santa Barbara? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Santa Barbara

Address: 17 W. Haley Street, Santa Barbara, CA 93101
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#5 Business Hotel in Santa Barbara
#19 Family Hotel in Santa Barbara
#20 Romantic Hotel in Santa Barbara
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Santa Barbara 2.5*
Official Description (provided by the hotel):
Just a half block from State Street in historic Old Town Santa Barbara, the Holiday Inn Express Hotel Virginia provides luxury and convenience for the sophisticated traveler. Enjoy a complimentary hot breakfast served daily from 6:30AM-9:30AM daily. Downtown shopping and restaurants are steps from your door, and the beach and Stearn's Wharf are four blocks away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Orbitz, Tingo, Hotels.com, BookIt.com, Travelocity, Despegar.com, BookingOdigeoWL, Agoda, Priceline, TripOnline SA, Venere and Otel so you can book your Holiday Inn Express Santa Barbara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Santa Barbara Hotel Santa Barbara
Holiday Inn Santa Barbara
Santa Barbara Holiday Inn
Santa Barbara Hotel

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Santa Barbara, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.