We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 61 Santa Barbara hotels

Holiday Inn Express Santa Barbara: Traveler Reviews

2.5 of 5
17 W. Haley Street, Santa Barbara, CA 93101
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Santa Barbara
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Hotels.com IHG Travelocity
and 8 more sites!
82%
Ranked #18 of 61 hotels in Santa Barbara
Most recent review
4 of 5 stars Reviewed March 17, 2013
brmusicman Washington DC, District of Columbia
Write a Review

360 reviews from our community

Traveler rating
    143
    148
    46
    16
    7
See reviews for
Families
68
 
Couples
134
 
Solo
22
 
Business
39
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Washington DC, District of Columbia
Top Contributor
519 reviews 519 reviews
289 hotel reviews
Reviews in 157 cities Reviews in 157 cities
258 helpful votes 258 helpful votes
“(Another) Good Experience”
4 of 5 stars Reviewed March 17, 2013

I stayed in Santa Barbara for 4 nights on business and chose to stay at the Holiday Inn Express again after a previous good experience. I'm happy to report that the hotel is still a good choice!

I arrived on a Friday evening. The parking lots of the hotel were stuffed, so I was pleased that there was a valet on-hand to help out. The valet gave great service on both Friday and Saturday night (it was back to self-parking on Sunday and Monday). Check-in was welcoming and efficient; I was assigned the room type I had reserved, with my room preferences for floor & location honored by the hotel.

The hotel is in a charming historic building, so it has a lot more character than your typical Holiday Inn Express. The rooms are on the small side, but my room was well-appointed with a comfortable king bed, a small desk, a dresser (flat-screen TV with excellent channel selection on-top), and an armoire. The room had exposed brick walls and pleasant decor. Internet was free and worked well. The only flaw came when the room didn't have a do-not-distrub sign. I asked the front desk to provide one, and it was promised that the staff would deliver one; they never did. My other negative comment was that the hotel's hallway carpet could use replacement; it was fading.

The free breakfast isn't much--it could use a few more healthy options. But, it is free, and the coffee was acceptable.

Service throughout the stay was solid--free water, helpful staff, good housekeeping. The front desk staff was helpful with the few requests that I had.

The biggest attraction of this hotel was its location--right off of State Street, in the heart of Santa Barbara. It's a few blocks from the beach (including a great running/biking trail) and within walking distance of tons of shopping and numerous restaurants.

One recommendation: if you make your reservation far in advance (as I did), it might be worth continuing to monitor rates on the website. I'd reserved a couple of months in advance, and the rate dropped pretty substantially between my original reservation and when I checked again. So, I ended up saving a lot of money by altering my reservation.

I'll be back!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by brmusicman for Santa Barbara
Ask brmusicman about Holiday Inn Express Santa Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review
April 10, 2013
Thank you for the positive comments! Our staff is always excited to read about happy guests. I am pleased to hear that you enjoyed your room and its location. We are actually installing new hallway carpet starting this week. I agree that our location is a strong point, you should look into taking one of our complimentary bikes down to the beach next time. We hope to see you next time you're in Santa Barbara!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Cool old historic building, comfy bed.”
4 of 5 stars Reviewed March 15, 2013 via mobile

Friday night party zone...nearby bar with two fights outside in street between 11pm-1am and plenty of just plain yelling. If you're there on a weekend night, I suggest asking for a room away from the club and the street.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask FDA61 about Holiday Inn Express Santa Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review
April 10, 2013
Thank you for your review of our hotel. I agree, our building does have a lot of character and historic charm. I'm sorry to hear that street noise disturbed you during your stay. We strive to create a positive atmosphere for our guests and are currently working with the local area businesses to curtail the nightlife surrounding the hotel. We invite you to request a room on our quiet side next time you stay with us. We hope to see you next time you are in Santa Barbara.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, CA
1 review
1 helpful vote 1 helpful vote
“BEWARE WHEN BOOKING”
1 of 5 stars Reviewed March 14, 2013

My reservation was 5 months away when I cancelled. When you book online, some weekends have a 48-hr cancellation policy, some have a no cancellation policy. I just happened settle on a weekend that had a no cancellation policy (again, 5 months away), and didn't notice the policy change (on the bottom, left, below the Submit button) for that weekend. I DID see the policy for 48 hrs cancellation when I was looking at different dates. Now if you already saw the policy, why would you have any reason to think it would be different otherwise?

I contacted the Hotel and IHG and they don't care about customer service - they got their $369 from me. They didn't even give me an incentive to return with some sort of credit or exception, so for this reason - I will never stay at HIE or any IHG affiliated hotels.

Stayed March 2013, traveled with friends
Was this review helpful? Yes 1
Ask Jesse D about Holiday Inn Express Santa Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review
April 10, 2013
Thank you for your review. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. Thank you again for your feeback and please contact me through email if you would like to further discuss the issue. kscherr@holidayinnsantabarbara.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good value”
5 of 5 stars Reviewed March 12, 2013

We were visiting UCSB and the hotel was a little farther from the school than I would have liked. The staff was friendly and helpful. The room was clean and quiet. The Internet service worked well. We had no problems with noise or parking.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ice111 about Holiday Inn Express Santa Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim S, Front Office Manager at Holiday Inn Express Santa Barbara, responded to this review
April 10, 2013
Thank you for the positive review. Our staff enjoyed reading your comments. We are glad that you were able to relax during your stay with us. We hope to see you next time you visit Santa Barbara!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SoCal
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“LOVE this hotel - it's all about location.”
5 of 5 stars Reviewed March 8, 2013

I have family in SB and try to make this my standard location when I am in town. My family can easily meet up with us for dinner on State street where I can eat/drink within walking distance. This is essentially a boutique hotel (Hotel Virginia) which is now branded with the Holiday Inn Express badge. As a regular business traveler, that mean I can earn points or use points that I have accrued. Because it is an old hotel, parking is tight. The staff will valet your car for free when parking starts to become tight. They have maintained the beautiful old windows in the front of the hotel, so the bar across the street may be a little loud for some people. The rooms are very nice for a HIE, upgraded from the brand standard. This is not meant to be a hotel where you hang out all day, go out and enjoy everything downtown Santa Barbara has to offer.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask BizTravellers about Holiday Inn Express Santa Barbara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Holiday Inn Express Santa Barbara
Check-in Check-in Check-out Check-out
 
 
Spanish Garden Inn
Great value on a similar hotel
Santa Barbara, CA
4.5 of 5 stars 551 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Santa Barbara
Romantic
Four Seasons Resort The Biltmore Santa Barbara
Four Seasons Resort The Biltmore... 4.5 of 5 stars 690 reviews
Luxury
Fess Parker's Doubletree Resort
Fess Parker's Doubletree Resort 4.0 of 5 stars 960 reviews
Good for business
Santa Barbara Inn
Santa Barbara Inn 4.0 of 5 stars 349 reviews
Near the beach
Hyatt Santa Barbara
Hyatt Santa Barbara 4.0 of 5 stars 280 reviews
Show Prices ABS:HotelCheckRates-d147443?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d81899?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d81936?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d119697?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Santa Barbara hotels
Spanish Garden Inn 4.5 of 5 stars 551 reviews Brisas Del Mar, Inn At The Beach 4.5 of 5 stars 268 reviews Harbor View Inn 4.0 of 5 stars 597 reviews Pacifica Suites Santa Barbara 4.5 of 5 stars 341 reviews
Show Prices ABS:HotelCheckRates-d225519?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d81869?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d81905?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d119682?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 61 hotels in Santa Barbara, ranked by popularity

Been to Holiday Inn Express Santa Barbara? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Express Santa Barbara

Also Known As:
Holiday Inn Express Santa Barbara Hotel Santa Barbara
Holiday Inn Express Santa Barbara Hotel
Holiday Inn Santa Barbara
Santa Barbara Holiday Inn
Santa Barbara Hotel
Address: 17 W. Haley Street, Santa Barbara, CA 93101
Phone Number:
Region: United States > California > Santa Barbara
Amenities:
Business Center Free Breakfast Free High-Speed Internet Room Service Wheelchair access
Hotel Style:
#6 Business Hotels in Santa Barbara
#12 Romantic Hotels in Santa Barbara
#20 Family Hotels in Santa Barbara
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Just a half block from State Street in historic Old Town Santa Barbara, the Holiday Inn Express Hotel Virginia provides luxury and convenience for the sophisticated traveler. Enjoy a complimentary hot breakfast served daily from 6:30AM-9:30AM daily. Downtown shopping and restaurants are steps from your door, and the beach and Stearn's Wharf are four blocks away. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Travelocity, Expedia, Booking.com, Venere, Olotels, Cheap Tickets, Priceline, Agoda and HotelsClick so you can book your Holiday Inn Express Santa Barbara reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Santa Barbara, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Express Santa Barbara
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices