It pains me to write this review because you probably cannot find a nicer person than Frank, the GM of the place. However, I have to write an honest review of our experience and I do understand other people have had much better opinions.
The benefits: Value--the place offers free parking, free breakfast, free wi-fi, and free HBO. Plus, the hotel offers beach equipment since the hotel is less than a 5 minute walk to the shore. Location is a huge plus since you are not too far from downtown as well. Frank loves his guests and is probably Mr. Santa Barbara in terms of his knowledge of the area.
The not-so good: Our room was first floor and we could hear upstairs throughout the night, we even made a complaint to the front desk. But to no avail, the rooms next door were banging and moving at early hours (probably packing). Needless to say our nights were less than peaceful. The walls are thin and being on the first floor, I felt like everyone was looking in our room due to our location. The rooms themselves are clean and sufficient. The hotel is quite a bit older and the pool can hold only about 9 people max.
No question that the customer service here was A+. but alot of other things were not.
I give this hotel rating an average, 3/5 stars.
- Also Known As:
- Inn At East Beach Hotel
- Inn At East Beach Hotel Santa Barbara
- Hotel At East Beach
- At East Beach Hotel
- Official Description (provided by the hotel):
- Just steps to Santa Barbara's best beach - Exclusive East Beach Resort area near zoo, wharf and shopping. ... more less
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