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“The scents, the sights, the service--like a dream” 5 of 5 stars
Review of San Ysidro Ranch, a Ty Warner Property

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San Ysidro Ranch, a Ty Warner Property
5.0 of 5 Resort   |   900 San Ysidro Lane, Santa Barbara, CA 93108   |  
Hotel website
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Hotel amenities
Ranked #3 of 52 Hotels in Santa Barbara
Certificate of Excellence
New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“The scents, the sights, the service--like a dream”
5 of 5 stars Reviewed June 12, 2012

My new husband and I went for the first two nights of our honeymoon last month, and we can't say enough good things about this place. We've already resolved to make an anniversary trip back, hopefully many times.

It is romantic, beautiful, classic, understated, unfussy. It's just glorious. The citrus trees, eucalyptus, jasmine, and lavender hit your nose the moment you pull up. The canyon is green and there are great views of the Pacific and the Channel Islands. The rooms are perfect, with comfortable four-poster beds, antique furniture, and charming blue-and-white china and Oriental rugs. I wanted it to be my home!

We went on a Monday and there weren't many other people staying there, although many came in to the restaurants for dinner. The staff was courteous and warm and we knew we could ask anything of them--in fact we did ask someone to come up and take a photo of us at our cottage and they happily obliged--but they considerately never bothered us. It felt like our private property--with an incredible staff and amenities.

Put it on your list of places to visit before you die.

Room Tip: I recommend (as many others have) splurging for a cottage room, to have two private outdoor spaces...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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304 reviews from our community

Traveler rating
    245
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    14
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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  • French first
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  • Italian first
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English first
Raleigh, North Carolina
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed May 20, 2012

Pinch yourself.....yes you are awake....it's not a dream...visually stunning...magical...restorative...encompasses great food...services...great staff and the reason we all work so hard...a chance to relax and enjoy being well cared for...

Room Tip: Hurry time waits for no one...be prepared to smile and smile and smile...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua S, Guest Relations Manager at San Ysidro Ranch, a Ty Warner Property, responded to this review, May 22, 2012
Thank you for taking the time to share your experience. We strive to provide a place of peace and harmony to all guests. I am so happy that you enjoyed your time with us at the Ranch. We can't wait to serve you again.


Sincerely,

Joshua Schaeffer
Guest Relations Manager
San Ysidro Ranch, A Ty Warner Property
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange County, CA
2 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed April 28, 2012

We’ve stayed at the San Ysidro Ranch three times in the last year, and something extremely upsetting happened on our last stay.

We went there three times, trying to re-cature our first time experience last year. A hotel like this should be able to accommodate our special needs for physical disabilities – they were able to meet them once. Within the last two visits, especially our last one, things went wrong and worse. We had to cut our last visit short.

From the time we booked, through our last trip, their reception was cold, snotty, and indifferent. This time, they didn’t even offer to take our luggage into the room. Who is presiding over customer service here, that they allow nearly the entire staff to be rude and arrogant?

Upon arrival, our room reeked of chlorine bleach. We asked to see other rooms, and were told they would see if there was anything available. We stayed in the room to wait for them to come back. No-one ever came back or called the room. We finally found that running the fireplace got rid of most of the smell, but not completely. I had to call the office, and were only then told that they were sold out, and so we couldn’t see other rooms until later. We decided to make the best of it.

Having asthma (and the staff knowing well beforehand that we could not tolerate strong odors), the staff made no effort to make things better for us. After a few days, we demanded to see other rooms that didn't smell. After three rooms that smelled only worse than the first with a very strong room-freshener smell, we finally landed on a room that was nearly fragrance-free. I spoke with guest services, and the manager would not speak to me. The new room was more expensive than the one we were in. They offered only to move us to the new room, and charge us more money for it, even though it was available for the entire time (no prior reservations for it), and they had obviously done something to our original room that made it uninhabitable for anyone, whether you had asthma or not.

When you pay this much for a room (never mind that we were going to stay for two weeks!), you expect staff and management to go out of their way to be pleasant, helpful, and understanding. With just a couple of exceptions, nothing could have been further from this expectation. Instead, we were met with rudeness and nasty behavior, as if we had done something wrong, or were being too much trouble.

What we want to know is: what is the San Ysidro Ranch covering up? What’s wrong with their rooms that they need to make them stink so strong from either perfume or chlorine? Something’s very wrong at the Ranch.

One more tip: food is ordinary at best. The restaurants provide strictly pre-fabricated, by-the-numbers fare. No originality, and quite frankly, very plebeian, AND very expensive!

Needless to say, we won’t be going back to San Ysidro. If you actually enjoy getting attitude from hotel staff, and having special requests ignored and sneered at, then you’ll like San Ysidro Ranch. If, however, you expect to get what you pay for, you better pick someplace else.

  • Stayed February 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joshua S, Guest Relations Manager at San Ysidro Ranch, a Ty Warner Property, responded to this review, April 29, 2012
We take any constructive and legitimate sentiments expressed by our guests in a serious, thoughtful way. On a very rare occasion, our resort may not be suitable for a particular set of needs. We of course regret that, but promise to redouble our efforts to ensure wonderful visits for all of our guests.

Sincerely,

Joshua Schaeffer
Guest Relations Manager
San Ysidro Ranch, A Ty Warner Property
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed April 11, 2012

From the moment you start up the drive up the lavender and olive tree lined entry drive, you know you are somewhere special. An incredible Santa Barbara setting tucked st the base of incredible coastal mountians provides the backdrop for beautifully appointed cottages. Fine restaurant on the property and incredible gardens. Make sure to get dinner reservations when you book because dinners book fast. Service is excellent and personalized to the highest degree with all the staff calling you by name. Great wine cellar for larger private dinners and an intimate lower dining garden. Hard to come by reservations, but one of the finest choices for a honeymoon or anniversary. You can't help but fall in love here. Every architectural detail has been meticulously addressed. Only downside is availability and cost which is on the very high end. Worth it tho and worth booking just at the restaurant to see the grounds if accommodations are booked for your dates...

Room Tip: Try to get a cottage creek side - very quiet and private with outdoor decks, outdoor showers and jac...
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  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena, California
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 8, 2012

Had a phenomenal dinner on the deck. We had the chef's tasting menu paired wine. Every pairing was spot on and the amibance was awesome. We will definitely be back! Pricey and worth every penny.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibraltar
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed March 26, 2012

We stayed at the san ysidro ranch on a honeymoon trip down the west coast of america. It was a while back but we have wonderful memories of the property. It feels almost like you are staying in someone's house, and also feels very secluded from the main santa barbara area which is only a hop away.
The whole property is beautifully landscaped and very well designed. I would certainly recommend this as a highlight on a couples trip through the californian coast.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 26, 2012

Perfect setting - charming thru & thru.
Everything I was hoping it would be.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Ysidro Ranch, a Ty Warner Property

Address: 900 San Ysidro Lane, Santa Barbara, CA 93108
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Santa Barbara
#2 Romantic Hotel in Santa Barbara
#3 Luxury Hotel in Santa Barbara
#3 Family Hotel in Santa Barbara
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — San Ysidro Ranch, a Ty Warner Property 5*
Number of rooms: 41
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Also Known As:
San Ysidro Ranch, a Ty Warner Property Hotel Santa Barbara
San Ysidro Inn

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